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Hospitality Inn

3.5 star property

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Photo gallery for Hospitality Inn

Front of property - evening/night
Lobby
Lobby sitting area
Front of property - evening/night
Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, desk, soundproofing

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
3835 Redford Street, Port Alberni, BC, V9Y 3S2
  • Harbour Quay
    ‪3 min drive‬
  • Cathedral Grove
    ‪9 min drive‬
  • Hole In The Wall
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, desk, soundproofing

Standard Room, 1 Queen Bed

  • 290 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, soundproofing

Standard Room, 2 Queen Beds

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillowtop beds, desk, soundproofing

Deluxe Room

  • 300 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hospitality Inn

3.5-star Port Alberni hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers, and tour/ticket assistance.
Hospitality Inn offers 50 accommodations with MP3 docking stations and complimentary newspapers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Port Alberni hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wired and wireless Internet access. This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers an indoor pool, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Hospitality Inn is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Fishing
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hospitality Inn Port Alberni
Hospitality Port Alberni
Hospitality Inn
The Hospitality Inn
Hospitality Inn Hotel
Hospitality Inn Port Alberni
Hospitality Inn Hotel Port Alberni

Hospitality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 264 out of 1003 reviews
Rating 8 - Good. 344 out of 1003 reviews
Rating 6 - Okay. 206 out of 1003 reviews
Rating 4 - Poor. 121 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Lyndsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too pricey
Stayed 2 nights in Feb 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool and hot tub
Stayed 3 nights in Feb 2025

6/10 Okay

jennifer

Traveled with partner
The beds were lumpy n uncomfotable, woke up tired n sore. Need new beds. Everything else was gd
Stayed 1 night in Feb 2025

6/10 Okay

Sean

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Screaming teenagers running up and down the hallway, slamming on doors.
Stayed 2 nights in Feb 2025

6/10 Okay

Deric

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was quiet, clean but needed maintenance to rate more than 3 stars
Stayed 1 night in Feb 2025

8/10 Good

kirandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good at this price
Stayed 1 night in Dec 2024

4/10 Poor

Cherise, Saskatoon

Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. The room was very clean, great daily cleaning services and the bed was so comfortable. We ended up having to stay longer due to weather travel issues and the hotel was accommodating. The only thing disappointing was that the hot tub was not operating as they turn it off for the winter.
Stayed 4 nights in Jan 2025

6/10 Okay

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Mitla

Traveled with family
Liked: Cleanliness, staff & service
This place used to be really nice and well kept but the rooms are getting run down and the cleaning was not fantastic this time,( hairs on the bathroom floor) the staff were lovely and the beds clean and comfortable I feel it was not worth the money spent. I don’t usually leave reviews unless it’s a good one but I really liked staying here before now I feel a bit over charged for what it was.
Stayed 1 night in Jan 2025

6/10 Okay

JACQUELINE

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff was friendly Property was pretty clean Check in/out was smooth None of the outlets in the bathroom worked Hot tub was broken Towels weren’t restocked for the pool Body wash was empty Pool is advertised as indoors but it is a covered outdoor pool Overall wasn’t too bad and was central to where we needed to be
Stayed 2 nights in Jan 2025

10/10 Excellent

Christa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Well maintained. The fridge and microwave are convenient. The carpet was very clean. The staff are pleasant.
Stayed 2 nights in Jan 2025

6/10 Okay

Autumn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I feel very conflicted about our stay here. On the one hand the staff was extremely friendly, welcoming and helpful. The building was well cleaned and the rooms were also very clean and tidy. All the staff is doing a great job. On the other hand, however, the building is very old and not in a great state. The carpets are old, the walls and paint are old, the washroom fixtures are old and the doors were old and should be replaced. The room was freezing, there was a major draft coming from the window. The heater had to be on at all times or it got really cold really fast. The heater itself is very loud and squeaky and not the best thing to have to have one at all hours. The walls were paper thin and it sounded like our neighbours were in our room. The doors were awful. I could hear people all the way down the hall coming in and out of their rooms and it actually sounded like they were at my door even though they were many rooms away. I felt that if someone wanted they could easily break down the door with little effort. You can tell the staff has put a lot of effort into making the hotel as clean and spotless as possible, but there’s only so much you can do when the building needs that much work. There are worse hotels out there, this definitely wasn’t awful BUT I’ve stayed in way nicer accommodations for the same price or cheaper. The saving grace of this hotel was the pool that’s open all year and the amazing staff.
Stayed 2 nights in Jan 2025

6/10 Okay

Aaron

Stayed 1 night in Jan 2025

4/10 Poor

Rhaye

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front staff was super friendly and amazing. Upon entering the room, it looked clean. But when you looked only a little closer, it was obviously filthy. The cleaners did not do a good job. Stains on all the linens and towels. Maybe dont choose white, if your not going to bleach it clean. The drapes had white crusty stuff on them of gawd only knows what. Nothing was wiped down properly in the bathroom. The counter still had evidence of the previous guest. The hot tub was not in commission. The pool looked like there was an unhealthy layer of dirt or mildew in it. No way i would swim in there. All and all disgusting and i will never book there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Jan 2025

8/10 Good

Kazmiera

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
We really enjoyed our stay here. The staff are friendly and accommodating to our wild hockey team. Appreciate all their patience and efforts.

2/10 Terrible

Jatinder

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have choose other hotel to stay than this
Stayed 1 night in Jan 2025

10/10 Excellent

Odette

Stayed 1 night in Jan 2025

10/10 Excellent

shawntaye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very friendly
Stayed 1 night in Jan 2025

6/10 Okay

barbara

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Dion

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in staff very friendly and quick made me feel welcomed
Stayed 1 night in Jan 2025