The man who checked us in was very friendly helped us with checking in and was very kind. Assisted us. The suite was good. We had a kitchenette, bathroom, living room with all the pots/pans, dishes. We bought paper towels, regular size soap and shampoo as we were there for 10 days. We swapped out the towels for more new clean ones after a few days. We had everything we needed. If your looking for a squeeky clean, new updated place this is not your stay. The beds and linens were clean but the motel room is older. If your looking for a quick and easy room for cheap this is the spot ..we traveled to nanaimo, ladysmith, tofino easily and its in a great spot near restaurants gas stations, tims, save on foods. It did the job for 10 days. The motel is attached to a trailer park which is fine, but be aware of your surroundings at night as there is some colorful charachters at night in the area. I would stay here again.