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The Port-O-Call Inn & Suites

2.0 star property

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Photo gallery for The Port-O-Call Inn & Suites

Balcony
Bed sheets
Combined shower/tub, towels
Exterior
Classic Suite, 1 Queen Bed, Ocean View | Living area | TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
$72
includes taxes & fees
Oct 4 - Oct 5

Explore the area

View in a map
505 Terminal Avenue North, Nanaimo, BC, V9S-4K1
  • Nanaimo Regional General Hospital
    ‪3 min drive‬
  • Departure Bay Ferry Terminal
    ‪3 min drive‬
  • Duke Point Ferry Terminal
    ‪19 min drive‬
  • Nanaimo, BC (YCD)
    ‪18 min drive‬

Room options

View all photos for Classic Suite

Bed sheets

Classic Suite

  • 286 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Garden View

Bed sheets

Family Suite, Multiple Beds, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Queen Room

Queen Room | Bed sheets

Queen Room

7.4 out of 10
Good
(33 reviews)
  • 251 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Room

Two Queen Room | Bed sheets

Two Queen Room

  • 251 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Port-O-Call Inn & Suites

Nanaimo motel close to Departure Bay Ferry Terminal
This motel features a restaurant, a garden, and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
The Port-O-Call Inn & Suites offers 42 accommodations. Televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations. Housekeeping is provided on request.
The motel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Nanaimo motel also offers a terrace, a vending machine, and a garden.

The Port-O-Call Inn & Suites has designated areas for smoking.

Momji 310 - Onsite family restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Momji 310

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo

The Port-O-Call Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 195 out of 773 reviews
Rating 8 - Good. 265 out of 773 reviews
Rating 6 - Okay. 162 out of 773 reviews
Rating 4 - Poor. 85 out of 773 reviews
Rating 2 - Terrible. 66 out of 773 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jasmine

Stayed 2 nights in Jun 2025

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little trouble with the check in getting the correct room, and the key to work with the room, but the staff was incredibly responsive and helpful in fixing the issue! They were great! That is not a complaint at all…quite the opposite, they were great!!
Stayed 1 night in Jun 2025

8/10 Good

Shawn

Stayed 1 night in Jun 2025

4/10 Poor

Amber

Traveled with family and small children, Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed there 2 nights. There was no room service and I came back to dirty towels, unmade beds and trash bins still full after a day of travel. There was also an issue with the pet deposit. The front desk staff were nice.
Stayed 2 nights in Jun 2025

6/10 Okay

Tara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely a 2 star hotel. Don't take your shoes off. There was once a peep hole in the door, now there's just a hole. Door felt secure other than that. The tap in the shower moves freely, pretty sure that's not supposed to happen, shower still works but water pours out the tap at the same time but what do I care, I'm not paying the water bill. Outside smelled like a carnival but maybe that's just Nanaimo or BC, I'm not from here. It really wasn't as cheap as it could've been for all this!
Stayed 2 nights in Jun 2025

4/10 Poor

Toni

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Sheets were dirty, plug for tub didnt work.
Stayed 1 night in Jun 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, property conditions & facilities, room comfort
This was legitimately the most disgusting place I have ever stayed. Everything was dirty, the toilet was taped together, and the bedding had tons are hard crusty spots.
Crunchy spot on the comforter. There were multiple.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in Feb 2025

2/10 Terrible

Ken

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poorly Renovated’70s Motel Just don’t stay there
Stayed 1 night in Jun 2025

4/10 Poor

Nicola

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service
There was no garbage or recycling disposal in the room. Also no coffee available. The location is convenient and the price is reasonable.
Stayed 1 night in Jun 2025

8/10 Good

Susan SCC

Business traveler, Traveled with partner, Traveled with pets
Liked: Staff & service
New owner, hopefully renovations coming for the garden court, otherwise nostalgic in a 70's mexico way.
Stayed 1 night in Jun 2025

2/10 Terrible

Walter Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Main window Inn suite would not lock. Management would do nothing about it
Stayed 1 night in Jun 2025

8/10 Good

dave

Liked: Amenities
Front desk staff was absolutely outstanding way to go girls!!!!
Stayed 1 night in May 2025

2/10 Terrible

Breanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was scared to sleep. It was loud the whole time and the room was in poor condition. My bathroom door was duck taped together
Stayed 1 night in Jun 2025

4/10 Poor

Madeleine

Disliked: Cleanliness, property conditions & facilities
My room smelled quite unpleasant and was very warm. The window did not lock properly so did not feel comfortable opening it overnight, and the supplied air conditioner unit was very loud. Bedside table was somewhat sticky.
Stayed 1 night in May 2025

2/10 Terrible

Mona, Penticton

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bug traps under legs of the bed, filled with dried stuff--had to be cleaned, No warm water in shower-hot/cold. Could not use for 6 days. Fridge leaked & froze my food/milk. (Could not use). Dirt inside cupboards & microwave. No coffee machine as advertised. I was offered a different room for last two days. On entry, the fridge had been unplugged and was leaking from freezer tray. The bathroom tap not attached to sink. On my last day, my window had been opened to accommodate a portable air conditioner hose to a flimsy screen. I arrived to see it had fallen onto my bed, leaving my room open & unsecured until I arrived at 8 pm that evening. I took video & photos of all the issues & presented them to the staff. I was told that because I had already paid, there would be no deduction from my room amount, despite all the issues. I was offered 1/2 off price to spend an extra night in the hotel--After 8 days of issues--Solid No. Although they bought the hotel on May 1st, in my view, no room should've been opened until all issues were fixed. I would've moved out the 2nd day, but I was there for an emergency situation and didn't have time to deal with looking for another room elsewhere. The staff member was lovely and apologetic and tried to fix what was wrong, but the plumbing issues were too serious. Lastly, housekeeping was cringey. The second room was cleaner, but it still gave me the eeby-jeebies. I do not recommend until all issues fixed.
Stayed 8 nights in May 2025

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was extremely uncomfortable. No coffee maker or microwave.
Stayed 1 night in May 2025

6/10 Okay

Bertram, Surrey

Not enough towels, door would not close very well.
Stayed 1 night in May 2025

6/10 Okay

Abdulzhiger

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
not really clean
Stayed 1 night in May 2025

6/10 Okay

Monique

Matige accomodatie, gratis parkeren is fijn. Geen nachtkastjes, weinig stopcontacten, geen koffie of thee faciliteiten.
Stayed 1 night in May 2025

10/10 Excellent

Sasha

Traveled with family and small children
Liked: Property conditions & facilities
Hotel staff are great.
Stayed 1 night in May 2025

6/10 Okay

guo

Business traveler
Liked: Staff & service
a little bit Noisy
Stayed 1 night in May 2025

4/10 Poor

Iryna, Calgary

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Looks like nobody cleaned the room: dust and cobwebs on the ceiling and lamp. The faucet in the sink is barely holding up, and it's scary to use it because it seems like it will break with just one movement. The staff were friendly and helpful. And you will not find a hair dryer in the room or motel they don't have it.
Stayed 2 nights in May 2025

8/10 Good

Fielding

What wasn't to like? Beautiful view.
Stayed 1 night in Mar 2025