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The Port-O-Call Inn & Suites

2.0 star property

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Photo gallery for The Port-O-Call Inn & Suites

Balcony
Bed sheets
Combined shower/tub, towels
Exterior
Classic Suite, 1 Queen Bed, Ocean View | Living area | TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
$64
includes taxes & fees
Jan 16 - Jan 17

Explore the area

View in a map
505 Terminal Avenue North, Nanaimo, BC, V9S-4K1
  • Place, Old City Quarter
    ‪20 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪3 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪3 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪16 min drive‬

Room options

View all photos for Queen Room

Queen Room | Bed sheets

Queen Room

7.4 out of 10
Good
(33 reviews)
  • 251 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Room

Two Queen Room | Bed sheets

Two Queen Room

  • 251 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Garden View

Bed sheets

Family Suite, Multiple Beds, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Classic Suite

Bed sheets

Classic Suite

  • 286 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Port-O-Call Inn & Suites

Nanaimo motel close to Departure Bay Ferry Terminal
This motel features a restaurant, a garden, and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
The Port-O-Call Inn & Suites offers 42 accommodations. Televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations. Housekeeping is provided on request.
The motel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Nanaimo motel also offers a terrace, a vending machine, and a garden.

The Port-O-Call Inn & Suites has designated areas for smoking.

Momji 310 - Onsite family restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Momji 310

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo

The Port-O-Call Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 215 out of 834 reviews
Rating 8 - Good. 276 out of 834 reviews
Rating 6 - Okay. 171 out of 834 reviews
Rating 4 - Poor. 91 out of 834 reviews
Rating 2 - Terrible. 81 out of 834 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Liette

Disliked: Staff & service
I went to check in and I waited to be told they were waiting for housekeeping and to come back later. I couldn't come back later because I was playing in a tournament and didn't finish till midnight. To drive there to find it closed and I had no place to stay. I had to sleep in my vehicle. This was not acceptable. Terrible service
Stayed 2 nights in Oct 2025

6/10 Okay

Rita

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
There was no 24 Hour service for someone at the front desk on the weekend. We drove down from Port Hardy after a hockey game so we checked in a bit late and after my kid had a shower We realize that there was no towels in the room. The TV didn’t work. Nobody at the front desk to get assistance from and the area is very noisy with people partying outside. Nobody was clearly monitoring the place.
Stayed 1 night in Oct 2025

8/10 Good

Noor

Stayed 3 nights in Oct 2025

2/10 Terrible

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Called numerous times, Precheckin they didnt answer. Door lock hard to open. Coffee packs unwrapped. Sink drain leaks. Husband wenr to the front desk back door because they wouldn't answer phone. Requested extra pillows when I booked online and they weren't in room. Husband went again to bad door of hotel request the pillows, as they didnt answer the phone again. Husband went again to say tv didn't work. Room was small. Bed was uncomfortable. I was shocked by the lack of maintenance outside and on grounds.. We definitely will not stay again and will not recommend this hotel to anyone. We stayed sept 27 and 28th and were charged $168.20 extra for unknown reasons; I will try call them again Oct 2 to see why.
Stayed 1 night in Sep 2025

2/10 Terrible

Dave

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had a bottom suite originally was so noisy had to upgrade for a fee to second floor. Very suspicious people staying there banging loud all night. Had a window ac hooked up to blow out window. No covers on any light fixutres. Pool of watet under wobbly bar fridge etc etc place should be shut down
Stayed 1 night in Sep 2025

2/10 Terrible

Wayne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here! Its a total dump .When we saw the room we went to the front desk and told them there was no way we were staying there.They promised a refund but later denied it. Filthy place
Stayed 1 night in Sep 2025

2/10 Terrible

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't recommend or stay there again!

We arrived in Nanaimo later than planned so i called the hotel a couple time to let them know we'd be late, all times noone answered. We arrived at hotel checked in and went to the room, we had an extremely hard time opening the door. I requested extra pillows when i booked online, but there was only 2 pillows. My husband called yhe front desk several times, all uneventful so he went to front desk to get th extra pillows. I tried turning tv on, didnt work. My husband called front desk again, no answer so he went up to let them know. Bed was uncomfortable. Sink leaked. Grounds were a mess and dirty. We will never stay there again, nor would we recommend this place. I tried dropping room cards at 8:45am at front desk but it was locked. I seen a female and tried to get her attention without luck.
Stayed 1 night in Sep 2025

8/10 Good

Laureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying there while my husband was in hospital. Just a few minutes from the hospital.
Stayed 1 night in Sep 2025

10/10 Excellent

Syed Kshaf Abbas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Sep 2025

10/10 Excellent

DAN

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place for the price.
Stayed 1 night in Sep 2025

2/10 Terrible

Ran vijay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Barbara

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No coffee tea was open packages open tea bags no proper servuces it was so noisy i should have just stayed at a shelter shd quite honestly too i was in a pet ropm no pets the bed moved the whole place wasnt proper didnt seem like presentable to walk in nothing was refreshed in it serviettes ect supplies for the stay for shower tea was justbagsno coffee ect n no creamer also too thet kept pulling then putting in the deposit than took it again ☹️
Stayed 1 night in Sep 2025

10/10 Excellent

Amy, Kamloops

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely employees.
Stayed 4 nights in Sep 2025

4/10 Poor

Pam

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Had a late arrival and was unable to check in as phone number was not connecting. Had to find somewhere else to stay.
Stayed 1 night in Sep 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were good too bad they have to work in that environment and setting. Please ensure staff defrost the fridge/ freezer periodically
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2025

8/10 Good

Verified traveler

It was good enough for one night.
Stayed 1 night in Sep 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Cameron

Traveled with family
Disliked: Staff & service
Did an early checkout on a 3 night stay booked through Expedia. Talked to the hotel Manager who said as long as Expedia confirmed and was ok with an early checkout that a refund for the third night would be done. Talked to the Manager on the second day and my son went to the desk and checked out. Expedia phoned and emailed and the hotel said they had no record of an early checkout and were not informed of any such update. This is categorically false as I talked with the hotel Manager on the early check out day. When my son arrived home, the front desk had only given him a print out of the full 3 night stay charged (my son only stayed the first night), there was no notation of an early checkout. This was supposed to be a pay later on checkout stay but the hotel charged all 3 nights up front upon check in. I called the hotel and left a message for the Manager to sort out a refund and have not heard back. I would not recommend this hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Barbara

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Barbara

Traveled with group
Disliked: Amenities, property conditions & facilities
Broken leg on the chair, filthy window screen in bathroom, only 1 out of 4 lightbulbs in bathroom worked, no hairdryers
Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Seedy Town

The price was reasonable, the motel is pretty aged, no air-conditioning. The room next to us had a prostitute staying with 2 or more men coming and going. Just a seedy area.
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Tastefully updated. Friendly, helpful staff. Good, calm environment with fellow guests.
Stayed 1 night in Sep 2025

6/10 Okay

Maxime

Stayed 1 night in Sep 2025

6/10 Okay

wen

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
not like because it is very close the main road.
Stayed 2 nights in Aug 2025