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This hotel is in the most perfect location to explore Madrid. Nothing was more than a short walk away. The staff members were amazing, so helpful and friendly, really enjoyed chatting with them. Beds are so comfortable, they had full smart tvs with all the apps on, for those who like to Netflix after a long day in the city. Would 100% recommend and would certainly return. Love it here!

Fabulous hotel in a superb location, couldn’t be better. All the staff were extremely kind and helpful. Breakfast was delicious and well worth having. We have been coming to Madrid for many years and this is the first time we have used this hotel. WE WILL BE BACK!!!!!!!

Excelent

This apartment had everything a family with young kids can ask for. We booked the 2 bedroom apartment (with an additional sofa bed in the living room), traveling with an infant and a toddler. The living room was extremely spacious and well designed. Kitchen and bathrooms were fully stocked, extra towels and endless pillows available in closet. The daily cleaning offered by Hyatt was a godsend. The bedrooms were very sound proof and luxurious with lots of amenities. The only thing I didn't love was that the 2nd bedroom had a single bed, which was not ideal for co sleeping with toddler. The location is in a nice neighborhood but it's a 15 min transit to the central tourist areas/sites to see, and a several minutes walk to local restaurants. So if you're traveling with young kids, be prepared with a stroller and carrying kids for several minutes as you navigate transit. We did find the transit stations such as the metro and the bus to be quite accessible for the stroller. It helps to have the tap to pay with credit card option. Kids under 4 ride free (as of writing of this review).

Todo excelente, cuarto muy amplio y cómodo, servicio muy atento.

We stayed in the loft apartment, which has a huge terrace and amazing views across the city. The location is excellent- close to two metro station and loads of cafes, restaurants and shops nearby (including supermarkets). All staff were cheerful, friendly and helpful. My only criticism is that the air conditioning was switched off centrally and underfloor heating on all the time - the weather was very warm while we were there so the room was hot (26°), especially when sleeping. We would definitely stay here again though and highly recommend it.

Ubicación inmejorable. Buen desayuno y habitaciones cómodas, confortables y limpias. Muy satisfecha!