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Novelda Vacation Packages

The house was clean but the pool was dirty and some of the outside furniture were in really bad condition. No nice wine glasses and the towels did smell so bad, that we had to wash them before we could use them. There was no internet for 8 days. We did of course complain about it in the beginning but to my opinion, the caretaker of the property was not doing his job. He didn't speak english and we don't speak spanish so the communication was not easy, and thats not a positive thing

10/10

Na

Staff were helpful. Big issue is the room next to the reception having no windows other than frosted glass looking onto services which were very noisy when trying to sleep. I asked for a change of room but was told they were booked out. I booked months ago. Hmmmm.