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The room was very clean and the beds were very comfortable. The floor however hadn’t been cleaned in a while. Check in was a bit slow but check out was quick and the bellhop was very helpful getting our luggage out to the car. Complimentary breakfast was good and the lobby always had hot tea and coffee available.

Good location, but unpleasant bathroom odor The hotel is centrally located, making it convenient for exploring Cusco, and the staff was polite throughout our stay. Unfortunately, there was a persistent foul smell coming from the bathroom plumbing that significantly affected our experience. I reported the issue, but the hotel was unable to resolve it and did not offer to move us to another room. Ultimately, I had to keep the bathroom door closed to prevent the smell from spreading into the room. Since no alternative room was offered, I cannot say whether this issue affects other rooms as well. The location and polite staff were positives, but the unresolved bathroom odor was a major drawback. I hope the hotel addresses the plumbing issue so future guests do not have to deal with the same problem.

Very nice from beginning to end. Clean property, amazing service, always on time and accurate with our needs. Will visit again

Wonderful stay