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The male receptionist was unwelcoming, unhelpful, and obstructive. The lady receptionist was welcoming friendly and helpful. There appeared to be no shops supermarkets or restaurants nearby. Local bus connections to the city centre were good and only cost 1.20€

Very nice place, great breakfast

Deben reforzar la limpieza sobre todo en la ducha, la cual encontramos muy sucia. La caja fuerte no funcionaba. El secador de pelo dejó de funcionar. También la limpieza en general, del piso, paredes, etc.

Love this place!!! Fab breakfast and spa :)

The room was nice and the accommodation very well located in the centre of Santander. The owner was very helpful, particularly with our bicycle storage. Although the bathroom facilities were shared, they were very clean and well maintained.

Nice gardens surrounding the house/palace in an isolated natural place inviting to relaxing and enjoy nature. Only 30 minutes to Santoña and other attractions. Restaurant team very friendly but people at reception were not friendly not knowledgeable, so making some situations uneasy. Only breakfast and dinner offered at the hotel restaurants. Food was quite good. A couple of local small restaurants in the town. We likes Casa de Montaña.

All amazing, only issue was we had to check in at a different hotel in a different village, which we thought was a bit odd