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Ondarroa Vacation Packages

Simple hotel, lousy bathroom construction as water gets everywhere during shower. Inconvenient to move around.

Great hotel, no parking, terrible front desk staff. Got there at 1am after a whole day of driving, to leave at 6am, the front desk person was horrible, didn’t give us the welcome gift/points Marriott Platinum Elite members are to receive when booking a room. We had mistakenly booked for two (as it was our default setting) but my 12 yo daughter was with us, so it took a lot of talking, listening to the front desk clerk telling us that we were breaking the law, being scolded, etc to finally find a room for 3 that seemingly became available out of nowhere and charged us much more for it than the room for two. The clerk was supposed to give us a free upgrade if available because of our Marriott Bonvoy status. When asked about it, he said there was none available, yet he somehow found an upgraded bedroom to accommodate the three of us, but charged us a hefty fee for it. All this with the proper condescension one would expect at a 4 Star hotel.

Excellent location. Basic room but very clean. Comfy bed. A good option at an affordable price, especially if you are going to be out sightseeing all day and just need somewhere to sleep.

A charming small hotel in the old town of Bilbao, it was close to all the major sights and activities. The rooms are pleasant with high quality linens, and the breakfast is made to order. Highly recommended!

Staff was incredibly helpful ! They went out of the way to Wish we could have stayed longer