Best Western Plus Sanford Airport/Lake Mary Hotel

2.5 star property

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Photo gallery for Best Western Plus Sanford Airport/Lake Mary Hotel

BBQ/picnic area
Laundry room
Pillowtop beds, desk, laptop workspace, iron/ironing board
Reception
Outdoor pool, pool umbrellas, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

Map
3401 S Orlando Dr, Sanford, FL, 32771
  • St. Johns Rivership
    ‪7 min drive‬
  • Seminole County Sports Complex
    ‪8 min drive‬
  • Central Florida Zoo & Botanical Gardens
    ‪12 min drive‬
  • Orlando, FL (SFB-Orlando Sanford Intl.)
    ‪6 min drive‬

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About this property

Best Western Plus Sanford Airport/Lake Mary Hotel

Sanford hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a business center, and conference space.
Best Western Plus Sanford Airport/Lake Mary Hotel offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sanford hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Sanford Airport/Lake Mary Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 398 square feet (37 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Best Western Plus Sanford Airport/Lake Mary Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM-10 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Mary
Best Western Plus Mary Hotel
Best Western Plus Sanford Airport Lake Mary
Best Western Plus Sanford Airport Lake Mary Hotel
Best Western Plus Sanford Airport/Lake Mary Hotel
Best Western Plus Airport/Lake Mary Hotel
Best Western Plus Sanford Airport/Lake Mary
Best Western Plus Airport/Lake Mary
Holiday Inn Express Sanford / Lake Mary Area Hotel Sanford
Holiday Inn Express Sanford / Lake Mary Area Hotel
Best Plus Sanford Airport Mary
Best Western Plus Sanford Airport/Lake Mary Hotel Hotel
Best Western Plus Sanford Airport/Lake Mary Hotel Sanford
Best Western Plus Sanford Airport/Lake Mary Hotel Hotel Sanford

Best Western Plus Sanford Airport/Lake Mary Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 486 out of 1355 reviews
Rating 8 - Good. 316 out of 1355 reviews
Rating 6 - Okay. 223 out of 1355 reviews
Rating 4 - Poor. 173 out of 1355 reviews
Rating 2 - Terrible. 157 out of 1355 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Feb 2025

6/10 Okay

KAREN, Rock Rapids

Traveled with partner
Disliked: Cleanliness
It was after 3:00 before we could check in. The staff was kind of cranky. The computer didn't work. All the carpet in the hallways was ripped out. I was looking for an ice machine: they were sposed to be on 2nd and 3rd floors. I tried 2nd floor first(I wasn't allowed on that floor because of major renovation going on), 3rd floor - I found one that didn't work, so I checked 4th floor and there it was :) Beds were good. I don't remember for sure if I was informed when booking that it was in a state of disrepair, but I sure should have been! Anyway, it still worked for us since we only needed it for 12 hours. It was a good location for us so we could be at the Sanford airport by 4:00 AM. I was sad to have to miss breakfast but they had some things out that I was allowed to take with me.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort

Good place to stay for airport shuttle

Friendly staff. Great breakfast. Hotel is in process of being updated. Room was old but clean.
Stayed 1 night in Feb 2025

2/10 Terrible

Nancy

Stayed 1 night in Feb 2025

4/10 Poor

Benita

Disliked: Cleanliness, staff & service, property conditions & facilities
It took a very long time to check in because customers were complaining that they didn't receive the room they paid for or reserved (# of beds,etc.).
Stayed 1 night in Jan 2025

2/10 Terrible

Kelly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst hotel experience we have ever had. Lost our reservation. Smelly and duty. Carpets were worn down and filthy. We had a late flight in. Outbreaks we would have liked for a different hotel Slept about 2 hours in our clothes and left early. We do not recommend this hotel. We refer to it as the hotel hell.
Stayed 1 night in Jan 2025

6/10 Okay

Tracie

Disliked: Cleanliness
We only stayed one night to catch a flight out the next morning. Very close to the Sanford airport. Staff was friendly, but this hotel needed a deep clean. Not sure we would stay again.
Stayed 1 night in Feb 2025

2/10 Terrible

Steven

Stayed 1 night in Feb 2025

10/10 Excellent

Paula, De Pere

Liked: Staff & service
Disliked: Cleanliness, amenities
It was close to the airport.
Stayed 1 night in Feb 2025

8/10 Good

Susan

Stayed 1 night in Feb 2025

8/10 Good

Valerie

Stayed 1 night in Jan 2025

6/10 Okay

Aaron

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Carolyn

Traveled with group
They were in the process of remodeling/redecorating so of course there was Some areas that were not up to standard. I’m sure it will be nice when it’s complete. Also we asked for a wake up. Call at 3 AM but did not come through. Fortunately, our cell phones were a back up or we could have missed a flight.
Stayed 1 night in Feb 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only positives about this hotel were Naili and Gary, and the ease to the airport. Naili and Gary went above and beyond. From getting us a room early and Gary getting there early so we weren't late for our flight. The room we stayed in (414) had black mold actively growing on the bathroom walls. You could see the mold under the paint and caulk. There was some orange stuff stuck to the wall by the toilet. Wish I could post pictures.
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed hear for one night, as it is very close to the Sanford Airport. The hotel is a little tired and could use some attention. What the hotel does have is the nicest staff. A special shout out to Gary who does wonders with the breakfast buffet. His extra special treats are so nice. The people at the front desk are very welcoming.
Stayed 1 night in Feb 2025

8/10 Good

Deborah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Evelyn

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

james, scarborough

Stayed 1 night in Feb 2025

8/10 Good

Chris

Stayed 1 night in Feb 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jan 2025

4/10 Poor

nancy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Eileen

Stayed 1 night in Feb 2025

4/10 Poor

Digish

Disliked: Cleanliness, property conditions & facilities
The place is completely run down and filthy. Free breakfast buffet is excellent and good service.
Stayed 1 night in Jan 2025