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Hotel Remarque

4.0 star property

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Interior
Exterior
Breakfast, lunch and dinner served
Terrace/patio
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Natruper-Tor-Wall 1, Osnabrueck, NI, 49076
  • Place, Heger Tor
    ‪3 min walk‬
  • Place, Felix-Nussbaum-Haus Mueum
    ‪4 min walk‬
  • Place, Osnabrueck Castle
    ‪11 min walk‬
  • Airport, Münster (FMO-Münster - Osnabrueck Intl.)
    ‪30 min drive‬

Room options

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About this property

Hotel Remarque

4-star Osnabrueck hotel with 1 restaurants, connected to the convention center
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Other amenities include a sauna, a coffee shop/cafe, and WiFi in public areas. Housekeeping is available on request.
Hotel Remarque offers 156 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Osnabrueck hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. This business-friendly hotel also offers a sauna, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel Remarque has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Remarques Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Remarques Restaurant

Things to do

  • Bicycle storage
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Hotel Remarque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 694 reviews
Rating 8 - Good. 253 out of 694 reviews
Rating 6 - Okay. 61 out of 694 reviews
Rating 4 - Poor. 25 out of 694 reviews
Rating 2 - Terrible. 11 out of 694 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sehr Zentral
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew, Nyack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Sep 2025

6/10 Okay

Andreas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel has been falling in standard since it was converted from Steigenberger. The hotel is still a nice place to stay but the staff, seems like they sometimes don't know what they're doing and not very customer service focused
Stayed 2 nights in Oct 2025

10/10 Excellent

Helle

Stayed 1 night in Sep 2025

2/10 Terrible

Morag

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel. I stayed here last year, booked a superior room and emailed the hotel to ask for a view of the city. They replied they would do their best. On booking in I asked again about a city view and got given one, my sons who were with me were given a city view as well. No extra charge, no mention of free upgrade. This year I booked 2 Superior rooms and again emailed the hotel about a city view. The reply I got was that I did not qualify for a city view as I had booked Superior rooms and I would have to pay 15€ per night per room for a city view in an upgraded Deluxe room. I was stunned as we were given city views in 2024 at no extra cost and no one mentioned we were being upgraded so I thought we were in Superior rooms with a city view but according to SS who replied we were given DeLuxe rooms. The cost per night was then reduced to €10 per room per night and after a few emails back and forth could not get the price reduced any more. ( the person replying was not very nice) I requested rooms 321 and 323, same rooms as last year, and got these on arrival. The city view is fantastic and when I come again next year I'm going to request rooms above these on the 4th floor, superior rooms of course as I enquired and they have them on the 4th floor. Disappointing that the room don't have a fridge to keep water cool as it was very hot when we were there, 11-16th August. We requested fans for the rooms and these were delivered straight away.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ubaid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel near old town

Nice big clean rooms. Car park below hotel had plenty of EV chargers so that was useful. Service was great as well. Location was great - only a 5 min walk to the old town
Stayed 1 night in Aug 2025

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ron

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Looks nice but a lot needs to change!

The room was nice only centralized airco with outside temperature 38°C. They couldn't turn it down so it resulted in a hot room. They opened the locked windows for which I had to sign a form that I wouldn't jump from the 5th floor. Wifi...you have to go to the reception and they put it in...a bit difficult with 3 phones snd a laptop. The next morning you should do the same again at the reception because waking up...no wifi. No coffee/tea faciliries. For the first time in Germany, 17% tax was added to th restaurant invoice.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 4th stay but as a tourist this time. Never disappointed.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ideal hotel for my visit to Osnabrück. Located near the old town and within walking distance to everything I needed, it was an immaculately clean property, with large spacious rooms that I would definitely return to and would recommend to anyone visiting the area.
Stayed 1 night in Mar 2025

4/10 Poor

Leo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is great and very central, unfortunately a hotel employee opened suddenly our room without asking before and the hotel has no parking, althrough it is possible to park in a public parking in front of the hotel therefore we give 1 star for service and misleading info.
Stayed 1 night in Mar 2025

6/10 Okay

Kathryn

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I have been travelling to this hotel for over 20 years now noticed this very drastic change in terms of the customer service and the engagement of the staff generally with the guest. It was always one of my favourite hotels to travel to, but on this trip, I will say that I was quite disappointed with how indifferent and at times rude the staff were during my stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice hotel and very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Muammer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Morag

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the hotel, with views over Osnabruck as requested. The only down side was the lack of a fridge in the room to keep our drinks cool. We also had no air conditioning but were offered fans which were delivered to our room within minutes of requesting them.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean hotel. Ate in it twice and the food was lovely. Lots of places to eat out and have coffee and people watch.
Stayed 4 nights in Jul 2024

10/10 Excellent

Diem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, helpful and friendly staff. Array of breakfast choice.
Stayed 2 nights in Jun 2024

8/10 Good

Dragomir

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Dragomir

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

neil

Stayed 4 nights in May 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service

Weekend stay

This hotel may have had 5* in the past and could again possibly with a little refurb. The staff & service was great, as the location. I would have liked a kettle in the room and our pillows were very flat although the bed was very comfortable.
Stayed 4 nights in May 2024

6/10 Okay

Michael Okeoghene

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
It was okay, am only upset that the rooms don’t have working air conditioning. Always too warm especially at night. I was sweating all night
Stayed 5 nights in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Business traveler

Poor Wi-Fi connection in my room

Wi-Fi signal was very weak in my room. I asked the front desk multiple times to address the issues and they made promises but the problems remained for the 3 days I was there. My colleagues in other rooms had the same issues.
Stayed 3 nights in Mar 2024

2/10 Terrible

Sevil

Liked: Cleanliness
Disliked: Staff & service, room comfort
One of the worst stays of my life its only good if you need somewhere to stay for a night if you have no other option or if you are there for business otherwise would not recommend.
Stayed 2 nights in Jan 2024