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Clarion Congress Hotel Ostrava

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Congress Hotel Ostrava

Lobby
Sauna, spa tub, steam room, massages
Exterior
Pool
Pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Hot Tub
  • 24/7 front desk
  • Spa

Explore the area

Map
Zkracena 2703, Ostrava, 70030
  • Ostravar Arena
    8 min walk
  • Lower Vitkovice
    6 min drive
  • The World of Miniatures
    8 min drive
  • Ostrava (OSR-Leos Janacek)
    21 min drive

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • 247 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

  • 193 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed OR 1 King Bed

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About this property

Clarion Congress Hotel Ostrava

3-star Ostrava hotel connected to the convention center, walkable to Ostravar Arena
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Clarion Congress Hotel Ostrava offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Ostrava hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

In addition to a full-service spa, Clarion Congress Hotel Ostrava features a spa tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 21528 square feet (2000 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Clarion Congress Hotel Ostrava has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.
Clarion Congress Hotel Ostrava has a restaurant on site.
Room service (during limited hours) is available.

Languages

Czech, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Covered self parking on site (CZK 150 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CZK 350 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (21,528 square feet of space)
  • Meeting rooms

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between July 15 and July 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 350 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CZK 700 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 35.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 350 per person
  • Covered self parking fee: CZK 150 per night
  • Pet fee: CZK 350 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 3 years old are not allowed in the spa

Property is also known as

Clarion Congress Ostrava
Clarion Congress Hotel Ostrava Hotel
Clarion Congress Hotel Ostrava
Clarion Congress Ostrava
Clarion Hotel Ostrava
Clarion Ostrava
Hotel Clarion Ostrava
Clarion Congress Hotel Ostrava Ostrava
Clarion Congress Hotel Ostrava Hotel Ostrava

Clarion Congress Hotel Ostrava Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 45 out of 120 reviews" "
Rating 8 - Good. 51 out of 120 reviews" "
Rating 6 - Okay. 18 out of 120 reviews" "
Rating 4 - Poor. 5 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jiri

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

PETR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
When watching Ostrava Open, just walking distance, so best place to stay at. No food after breakfast though, but the supermarket is also walking distance.
Stayed 2 nights in Oct 2022

4/10 Poor

Milan

Stayed 2 nights in Aug 2022

6/10 Okay

Petr

Business traveler
Booked in Clarion, stayed in Imperial
Shoetly after booking this hotel (prepaid through the application), I was contacted by a lady which advised me that the hotel was closed due to coronavirus and my reservation was automatically moved to Imperial Hotel Ostrava. On their behalf they did give me an upgraded room at Imperial hotel, however the location was not so convient. I booked hotel Clarion initially to be closer to the airport.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
photo is much better than actual
The photo shows all of nice things and wellness and fitness as facility. But all are extra charge and they should mention about that on the website. Also all photos looks much nicer than actual
Stayed 1 night in Feb 2020

8/10 Good

Mikael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great customer service and support.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The wellness center was not open 24/7 and also required additional payment to use even for hotel guests.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Just OK to sleep over nights
The wellness center was not open 24/7 and also required additional payment to use even for hotel guests. The daily cleaning of the room was not done in professional manner, just the bed is made and the towels on the floor are changed. The bath tub actually not get washed, even with water!
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very close to the Arena. I has most probably gone through some refurbishment, but still feels that it was built long time ago. Excellent, friendly and helpful staff! Very good restaurant!
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel in Ostrava
The good things about the hotel would be the staff that were extraordinarily and probably the only reason this review is not more negative. People in reception were nice but the gentleman who served us in the restaurant twice was out of the higher league, actually all the waiters and waitresses were very polite and attentive. Food in the restaurant was also very good, but the breakfast if you are not there by 9.15 there is not much left. Girl with the tattoos was full of attitude and despite standing in front of her it took 4min to order an omelette (I would have gone for scrambled eggs but there were non left). Despite booking King Size bed I was given a Twin and was told they don’t have any Big beds anymore .. not a deal breaker but left some bad taste. Please note that you pay extra for the gym (didn’t realize until I got there)
Stayed 2 nights in Jan 2019

6/10 Okay

Gregorio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Despite making reservation for the superior room I was given the standard one. The difference between them is huge! When I placed the complaint I was said there were no any superiors free and only after I showed using their web that the superior rooms are still available I was transferred to the room I booked. There was really not very nice situation and I believe this is not the best way for making savings. Shame.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable good comfort.
Very pleasant. Always choose this hotel when on business trip to Ostrava.

10/10 Excellent

John, Poland,OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPA HOTEL-GREAT FOR THE PRICE
Stayed here because it was on our way back to Warsaw. Unbelievable rooms, breakfast, facility and parking for a low price. We had a mini suite with balcony, wonderful bathroom and very comfortable bed. Breakfast was enormous. Parking very convenient and included in price. We did not make use of all that was offered. Staff was pleasant and friendly. This was in mid June but it seemed almost deserted, that is how quiet it is. It was very easy access to freeways. Area is somewhat industrialized but interesting.

6/10 Okay

Juraj, Bratislava

Liked: Cleanliness
Disliked: Property conditions & facilities
hotel review
Old school hotel. Very good breakfast,however gym,pool and jacuzzi is not free of charge.

8/10 Good

Aaron, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Hotel Kind of
A great place to hole up while waiting to catch a plane out of Ostrava though it is 20km away.

6/10 Okay

ATY, London

Does the job.
It is a hotel which pretty much tick all the boxes for a business traveller. It is not exceptional or outstanding in anyway, but good enough to secure a good modest overnight stay, piece of mind and decent breakfast. I would most definitely consider staying again the next time i am in Ostrava. (Only real gripe: I did request a Queen Bed in the booking to be given a Twin room but I could not be bothered to raise this issue.)

6/10 Okay

James, UK

Overall average
Rooms are ok... Breakfast needs attention. All hot items were luke warm at best. Location fine and good to have parking (free for me).

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lewis, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money and best hotel in Ostrava to date.

8/10 Good

Tomas, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
pleasant stay but front desk team could do better
i booked with expedia and i wasn sure if i have breakfast or now.. when i checked in they told me you can go to breakfast it is just there... but first day i didnt make it and second i went and when i checked out the man at the front desk didnt ask me even if all was ok only he said u didnt have breakfast included.... so i felt a bit bad.. but i dding have to pay it at the end... they should tell me when i checked in.. i was happy with hotel but not so happy with the front desk as i work in hotel as well and the service they provide me with was kind of 1 star ... and not 4 stars... but i would come back to that hotel... maybe next time i meet better staff than this time...

8/10 Good

Raff, London

Liked: Cleanliness, staff & service, room comfort
Functional hotel
Good hotel very friendly staff. Not luxury hotel but very functional. Comfy bed.