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Mercure Ostrava Center Hotel

4.0 star property

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Photo gallery for Mercure Ostrava Center Hotel

Exterior
Bar (on property)
Bar (on property)
Breakfast, lunch, dinner served; international cuisine
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Gym
  • Pet friendly
  • 24/7 front desk
$91
includes taxes & fees
Dec 20 - Dec 21

Explore the area

View in a map
Ceskobratrska 18-1742, Ostrava, 702 00
  • Place, Ostrava Museum
    ‪2 min walk‬
  • Place, New City Hall Viewing Tower
    ‪5 min walk‬
  • Place, Casino Ostrava
    ‪8 min walk‬
  • Airport, Ostrava (OSR-Leos Janacek)
    ‪26 min drive‬

Room options

View all photos for Privilege, Suite, 1 Double Bed with Sofa bed

Privilege, Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

Privilege, Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Superior Room, 1 Double Bed with Sofa bed

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Superior Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Superior Room, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mercure Ostrava Center Hotel

4-star hotel in Ostrava City Centre
This hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Mercure Ostrava Center Hotel offers 139 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with satellite channels.

This Ostrava hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Ostrava Center Hotel features a 24-hour health club and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Ostrava Center Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Winestone - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered self parking on site (CZK 380 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CZK 400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Winestone

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Sauna

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 45.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 400 per person
  • Airport shuttle fee: CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: CZK 380 per night
  • Pet fee: CZK 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Children 18 years old and younger are not permitted at this property
Parking height restrictions apply

Property is also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Mercure Ostrava Center Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 179 out of 308 reviews
Rating 8 - Good. 102 out of 308 reviews
Rating 6 - Okay. 17 out of 308 reviews
Rating 4 - Poor. 7 out of 308 reviews
Rating 2 - Terrible. 3 out of 308 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, friendly service. Very nice, large rooms. A lot of little extras.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Amenities
Quick and efficient check-in. Great hotel location to transit and restaurants.
Stayed 1 night in Jul 2025

4/10 Poor

erlyn may

Stayed 5 nights in Jul 2025

6/10 Okay

Lasse

Business traveler
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

donghao

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice old building with very good restaurant. Well located to old city centre.
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated Hotel. I had access to the Premium Lounge, but that was not well kept. They had sandwiches and snacks which by the time I got there, the bread was hard and there was very little selection left. I asked for an iron and ironing board and was told there was a dedicated ironing room on the fourth floor. The room was about the size of a closet and had a very old iron and an ironing board which was about to fall apart. Breakfast was ok.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location and excellent staff
Stayed 2 nights in Mar 2025

8/10 Good

Michal, Prague

Liked: Cleanliness, staff & service
Pillows in rooms are extremely small and not comfortable. Please providenyour guests more comfort and buy new large pillows.
Stayed 1 night in Mar 2025

8/10 Good

DAVID

Stayed 2 nights in Mar 2025

10/10 Excellent

Madan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Oleksandr

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable and clean. Staff were very professional and accommodating with my needs.
Stayed 1 night in Dec 2024

10/10 Excellent

Pavel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Piotr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Taekyoung

Stayed 2 nights in Jun 2024

8/10 Good

Bozena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, restaurant with excellent food. Brekfest ok. The big minus for the key card system - the worse I’ve ever used.
Stayed 3 nights in May 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location high quality experience
Stayed 3 nights in May 2024