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Keo Hotel - Ovalle Casino Resort

4.0 star property

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Photo gallery for Keo Hotel - Ovalle Casino Resort

Outdoor pool, pool umbrellas, sun loungers
Exterior
Exterior
Terrace/patio
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast included

Explore the area

Map
Avenida Manuel Peñafiel 2711, Ovalle, Coquimbo, 1840000
  • Ovalle Casino & Resort
    ‪1 min walk‬
  • Museo del Limarí
    ‪5 min drive‬
  • Plaza de Armas
    ‪5 min drive‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Keo Hotel - Ovalle Casino Resort

4-star Ovalle hotel with casino
2 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an outdoor pool, a nightclub, and 2 bars/lounges are onsite.
Keo Hotel - Ovalle Casino Resort offers 78 air-conditioned accommodations with minibars and espresso makers. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ovalle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, Keo Hotel - Ovalle Casino Resort features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, a meeting room, and coworking spaces. This business-friendly hotel also offers a casino, a nightclub, and a fitness center. Complimentary self parking is available on site.

Keo Hotel - Ovalle Casino Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Fascino - This fine-dining restaurant specializes in international cuisine and serves lunch, dinner, and light fare.
Silvestre - This coffee shop serves dinner and light fare. Open daily.
Allpi - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
La Pisqueria - Onsite cocktail bar. Open select days.
SportBar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Allpi
  • Fascino
  • La Pisqueria
  • Silvestre
  • SportBar

Things to do

  • 13 gaming tables
  • 238 slot machines
  • Bingo
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: the full service spa and outdoor pool can be accessed for the listed spa fee, per person, per day. There is no fee for guests booked in superior rooms or suites.

Renovations and closures

The property is closed between October 25 and October 26.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day
  • Spa fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from November to March
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa

Property is also known as

Keo Hotel Ovalle Casino Resort
Keo Hotel Resort
Keo Ovalle Casino
Keo Ovalle Casino Ovalle
Keo Hotel - Ovalle Casino Resort Hotel
Keo Hotel - Ovalle Casino Resort Ovalle
Keo Hotel - Ovalle Casino Resort Hotel Ovalle

Keo Hotel - Ovalle Casino Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 49 out of 104 reviews
Rating 8 - Good. 28 out of 104 reviews
Rating 6 - Okay. 14 out of 104 reviews
Rating 4 - Poor. 10 out of 104 reviews
Rating 2 - Terrible. 3 out of 104 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Liked: Cleanliness
Had to move rooms as my room was being fumigated. Was informed day I had to move and was not able to move my own clothes and luggage. Was not able to make it back to hotel but they still went ahead and moved me. They did give me a bigger room but it was only last night.
Stayed 6 nights in Nov 2024

10/10 Excellent

Matt

Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo, 100% recomendable.
La gente muy amable, las chicas del desayuno una atención de primera, lo mismo la que hizo la habitación.
Stayed 1 night in Jan 2024

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA area is so good. I Highly recommend to have vegan options to eat at breakfast.
Stayed 3 nights in Dec 2022

2/10 Terrible

SOLUCIONES ETIQUETADO

Business traveler
Disliked: Staff & service, property conditions & facilities
Horrible estadía.
Mala experiencia desde la llegada. No tenían ingresada la reserva de mis 4 habitaciones. Menos mal que habían disponibles. No había ducha de agua caliente (salía agua tibia a helada). Tv no funcionaba bien. Para terminar el día, había karaoke en el Casino, ruido infernal hasta las 2:30am.
Stayed 1 night in Jul 2022

8/10 Good

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to rest.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly, but not at reception, they hardly talk ¡¡¡
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities, kínd staff and good location
Stayed 1 night in Jul 2021

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 1 night in May 2021

8/10 Good

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good for business and family trips.
Stayed 1 night in May 2021

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!
Great stat at a beautiful hotel. Fantastic room, nice rain shower and all of the comforts of a five star hotel at a low cost.
Stayed 1 night in Jul 2017

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De paso x ovalle camino a la serena
Muy lindo hotel Habitacion comoda linda decoracion muy limpia Desayuno nada especial Personal muy amable El restorant regular
Stayed 1 night in Nov 2024

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jens Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt og gennemført hotel
Dette hotel er nyt og tingene er i orden. God service, god mad, bedste morgennad vi har fået i Chile inkl. Frisk brød. Godt udganspunkt for at se området. Valle del Encanto er et must-see. Vi var ikke i casinoet, som ligger sammen med hotellet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alfonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si. Obs.
Stayed 1 night in May 2024

10/10 Excellent

Alejandro

Stayed 1 night in May 2024

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Staff & service, room comfort
Wrong language
Why do I get the Hotels.com webpage in German when I speak french and keep selecting french as a language ???
Stayed 1 night in Mar 2024

10/10 Excellent

Felipe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, cómodo y muy lindo lugar.
Stayed 1 night in Jul 2023

6/10 Okay

Yuichi

Disliked: Property conditions & facilities
とにかく寒かったです。 部屋も寒かったですが、朝食のレストランは全く空調が効いておらず、凍える寒さでした。
Stayed 1 night in Jun 2023

10/10 Excellent

Solange

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Bien para disfrutar un fin de semana del casino, bufet y spa; las habitaciones son muy cómodas también. Lo negativo es la disco; que es al aire libre y cuesta dormir con el ruido.
Stayed 1 night in Feb 2023

10/10 Excellent

Enrique Ignacio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía.
Excelente estadía.
Stayed 1 night in Dec 2022