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The room was clean but small, and our shower was particularly cramped because of a cutout for ducting. The staff were generally helpful but one front desk person gave us a weird vibe, as if he wondered why we were even staying there. Additionally, housekeeping came quite late in the day, sometimes after 4pm when we would have liked a siesta.

Unfortunately, we had a very unpleasant issue on our first night, as we found a few bugs in the bed. However, the hotel staff responded quickly, moved us to another room, and assured us that they would take immediate action by contacting a pest control company. Aside from the inconvenience of dealing with the situation and changing rooms after the first night, the rest of our stay was great.

This was our third time staying at this hotel. It is clean with friendly staff and you can’t beat the location. Highly recommend!

Clean room and great customer services.. Room service was great

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Amazing time and experience staying at the Paxton Hotel. All staff speak English and helped us out soo much. The swimming pool was great to swim in. I wanted to personally thank Ana as she was the most kindest, caring hotel staff ever. She welcomes us with such grace and went above and beyond to help us out with any travel queries that we have. The breakfast was good. It would be nice to see more vegetarian and vegan hot breakfasts but in saying that breakfast was good. Overall fantastic stay, would 10000% recommend and will definitely come back to this hotel in the future.

All are clean staff are very helpful.air conditioning is not that great and at night slumming the door really loud very disturbing can’t sleep.