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Best Western Plus Panama City Hotel

2.5 star property

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Photo gallery for Best Western Plus Panama City Hotel

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
$91
includes taxes & fees
Sep 10 - Sep 11

Explore the area

View in a map
Mercedes Avenue, 2338, Panama City, FL, 32405
  • Panama City Mall
    ‪8 min walk‬
  • Ascension Sacred Heart Bay
    ‪5 min drive‬
  • Panama City Marina
    ‪7 min drive‬
  • Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Panama City Hotel

Panama City hotel with outdoor pool
This hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Panama City Hotel offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. 45-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Plus Panama City Hotel features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers laundry facilities, a front-desk safe, and an elevator. Complimentary uncovered self parking is available on site, along with a car charging station.

Best Western Plus Panama City Hotel has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Living plant wall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton Inn City/Panama
Hampton Inn City/Panama Hotel
Hampton Inn City/Panama Hotel Panama City Mall City
Hampton Inn Panama City Panama City Mall Hotel
Best Western Plus Panama City
Hampton Inn Panama City panama City Mall
Best Western Plus Panama City Hotel Hotel
Best Western Plus Panama City Hotel Panama City
Best Western Plus Panama City Hotel Hotel Panama City

Best Western Plus Panama City Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 447 out of 830 reviews
Rating 8 - Good. 195 out of 830 reviews
Rating 6 - Okay. 86 out of 830 reviews
Rating 4 - Poor. 49 out of 830 reviews
Rating 2 - Terrible. 53 out of 830 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jnya

Liked: Cleanliness, staff & service, property conditions & facilities
staff was very nice & check in/out went very smoothly.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

TITO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dehumidifier doesn’t run continuously, so every time you leave and come back the room smells like mold and musky. Reminded me of a sailboat’s cabin that hasn’t been opened in a while. We figured it was only a 3 day weekend and they were fully booked, so we didn’t bother to complain. But by day 2 I started getting headaches and congestion, it cleared up 2 days after I got home. Breakfast was a disappointment. Hallways really need to be shampooed, they are nasty.
Stayed 2 nights in May 2025

10/10 Excellent

Slay Bible

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean property! Breakfast was excellent!
Stayed 3 nights in May 2025

10/10 Excellent

Meybel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Tonya

Stayed 2 nights in May 2025

8/10 Good

Kimberly

Stayed 2 nights in May 2025

2/10 Terrible

Mefretta

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was the worst experience I've ever had in Panama City Florida. We arrived at the hotel around 9:25 PM after a day of shopping and relaxing at the beach. When we entered the room (room 325) the floor was filthy and the bathroom including the shower was disgusting. We had to clean the shower ourselves before using and lay towels on the floor because it was so dirty. Only two of us was able to shower, then one of us got into bed and discovered the bed was wet. I immediately called the front desk and asked for clean sheets. When the reception came to the room, she discovered the mattress was soaked through. Both attendance from the front desk came up took photos and apologized but unfortunately, they had no other room available. There was no way the four of us could sleep in one unused bed. It was completely unacceptable. I asked for a full refund, but they said they had to contact the manager. When the receptionist called back to let me know what the manager said he was only willing to offer a 50% discount which was insulting considering the condition of the room. I decline and ask the manager to call me directly, but he never did. We ended up leaving the hotel around 11p.m. which was a four-hour drive. I immediately contact corporate and left a message for them to give me a call and they stated that the managers said he was only willing to give 50% off unacceptable. Now I'm taking this matter to the next step.
Stayed 1 night in May 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

sabrina, wewahitchka

Stayed 1 night in May 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mccoy

Liked: Cleanliness
Very clean hotel and staff is very friendly and hospitable. Breakfast is delicious.
Stayed 2 nights in May 2025

10/10 Excellent

Katrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, amenities
Excellent breakfast... Outstanding service
Stayed 1 night in May 2025

10/10 Excellent

Lei

Traveled with partner
Liked: Property conditions & facilities
The water tank of the portable dehumidifier is full with mole growing in the water. Apparently it has not been cleaned for days. It is a health hazard for some people.
Stayed 1 night in May 2025

8/10 Good

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with welcoming and helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Matworya

Stayed 2 nights in May 2025

10/10 Excellent

Katrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Antonio

Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cleaniness was not up to par

The hotel was good and the breakfast was delicious. The bedding was not up to par, sheets underneath the top layer sheets were stained, a layer of blood and dirty. This was found on the last day of our stay and we quickly informed the front desk as we departed from our last stay at the hotel. It was not a good experience to know that our two night stay bedding was not throughly cleaned.
Stayed 2 nights in May 2025

6/10 Okay

Bella

.
Stayed 1 night in May 2025

10/10 Excellent

Ceaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rocio

Liked: Staff & service, property conditions & facilities
The ladies at the front desk are really nice and helpful
Stayed 1 night in May 2025

10/10 Excellent

Mareesha

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the last minute they were able to accommodate me and my family
Stayed 1 night in May 2025