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The faucets are loose and about to fall off when you turn to open water. The air-conditioning unit barely work, this the room is so hot. There are cockroaches and mosquitoes in the room. We were not comfortable at all thus we had to check out 3 days earlier. I can commend the staff though , they are helpful and try to accommodate to requests but with limited resources they can only do so much. The location is good.

Bellagio Hotel is a hidden gem in the country with the most beautiful scenery and landscape, there is a restaurant inside the premise without any elevator to catch or drive to similar to how Hawaii once was. A wonderful lady manager name Mira made our stay comfortable and welcome along with her staff. Mahalo & Aloha, Will Yun

Very satisfied from check-in to check-out, from the front desk personnel to the chef. It was only a one night stay so our dinner and breakfast was preordered upon check-in. My family enjoyed the food so thank you, Chef Daryl! I have to mention an employee by the name of Karen. Karen was not only courteous and helpful at the Front Desk but we watched her work in the heat to maintain a clean and presentable resort. We can't say enough on how good of a person Karen is. With an employee like Karen, staff in the kitchen and front desk, there is no question I will go back again because to me it's not just about the place and its location, it's about the people who work there. They made our stay a memorable one. Thank you, Karen! Thank you, Kasa Cailloux!

Room was clean with pleasant smell.Staff were very helpful and pleasant to talk . Overall high quality of service.