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Patones Vacation Packages

Beautiful, Amazing staff, the best sky bar in Madrid, great views of Plaza Espana, and the city. Rooms are perfect and the breakfast buffet is the best easy to start your days in the city. Great job with the outstanding front desk, Pablo and Ibraham you made our stay Fantastic! Maik and Catalin you guys are the best 👏👏👏💎💎💎💎💎and a true asset to this hotel! You both are the meaning of team work and customer satisfaction! Thank you ❤️

Personnel accueillant. L’hôtel est très bien situé et facilement accessible par métro. La chambre était très propre et shampoing et savon à la disposition sont appréciés. Le seul petit bémol est la grandeur de la chambre et salle de bain mais nous le savions en réservant.

Great place

Very walkable

When we arrived we were told that due to Spain national day all roads will be closed at 7 am and as we have flight out of Madrid that morning we requested that rather than checking out on October 12 we requested to check out on October 11 and requested that we get refund for the last night , we were told that as we reserved our stay through Expedia we needed to contact Expedia who said the decision was up to hotel and manager at hotel declined our request which forced us to check out very early that day . Our reservation initially was for 4 nights and should we were told of that issue we would have requested 3 nights instead I know hotels want to sell there rooms but I would have liked that They accommodate our request as this was out of our control Any way our stay was pleasant and the hotel is excellent as facility

Todo excelente, cuarto muy amplio y cómodo, servicio muy atento.

A beautiful grand hotel. Old school in style and design yet clean and well maintained. Bathrooms even come with a shaving kit and toothpaste but no coffee in the room which was a small drawback for us. Situated on Madrid’s Gran Via, you have the best and worst of the location… it’s walking distance to everying including the palace, Plaza Mayor and the Prado. However, it’s also incredibly busy; sidewalks and streets are packed from dawn well into the evening and we heard the sounds of police/ambulance sirens almost every night. The cherry on top (literally on top) is the rooftop bar which made for a perfect spot for a drink after a day touring the sights.