The property will be renovating from October 1 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Relax in the spa tub after a day on the slopes or enjoy the use of a fitness center. At the end of the day, order après-ski drinks at the hotel's bar.
The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.
Balcomo, a Ramada by Wyndham has designated areas for smoking.
Balcomo, a Ramada by Wyndham offers 123 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Penticton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Free self parking , Free RV, bus, truck parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Local Public Eatery - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Blue Tail Grill - This poolside restaurant specializes in local cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest education on local ecosystems and culture
Property does not require health documentation at check-in
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 17
Social distancing measures are not in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
The seasonal outdoor pool opens in June.
Pool access available from 9:00 AM to 10:00 PM.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).