2/10 Terrible
Paige
Traveled with partner
Nov 9, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a call from the motel earlier in the day, saying that we had a “late check in” (5 pm) and that they would be closed by then, so they emailed me the passcode for our room. No big deal. We get to the motel and get into our room. Maybe 15 minutes later, I can hear someone punching the code into our door key and unlock our room and walk right into our room. No knocking nothing, just unlocked the door and walked right in. I couldn’t even tell if he was staff or not, and he awkwardly laughed and said “oh yeah they said it was a late check in” and left. We were completely off guard and did not feel safe in our room, so we looked for the dead bolt on our door and it had been conveniently removed. There was no way to lock our door from the inside. We felt so uncomfortable and unsafe that we ended up grabbing our bags and leaving, we did not even stay at the motel and went home.
To top it off, the room was filthy. The bathroom floor was covered in hair, the toilet was dirty, and there were earwigs in the bathroom sink. We are disgusted and appalled with this motel and will never be returning.
Paige
Stayed 1 night in Nov 2024