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Embassy Suites By Hilton Pigeon Forge Resort

3.5 star property

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Photo gallery for Embassy Suites By Hilton Pigeon Forge Resort

Terrace/patio
Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Free daily buffet breakfast
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry
  • Hot Tub
$235
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
395 Jake Thomas Road, Pigeon Forge, TN, 37863
  • LeConte Center at Pigeon Forge
    ‪12 min walk‬
  • Island at Pigeon Forge
    ‪16 min walk‬
  • Titanic Museum
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Mountain View (Bathtub)

View from room

Room, 1 King Bed, Accessible, Mountain View (Bathtub)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible, Bathtub

  • 598 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Mountain View (Roll-In Shower)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Mountain View (Roll-In Shower)

  • 598 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Mountain View (Bathtub)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Mountain View (Bathtub)

  • 603 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mountain View (Bathtub)

View from room

Suite, 1 King Bed, Mountain View (Bathtub)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible (Hearing)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed (Bathtub)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed (Bathtub)

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Smart TV, Netflix, Hulu, streaming services

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 598 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Mountain View (Hearing)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Mountain View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 598 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible (Bathtub)

8.0 out of 10
Very good
(1 review)
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mountain View (Bathtub)

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Mountain View (Bathtub)

  • 596 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Mountain View (Hearing)

View from room

Room, 1 King Bed, Accessible, Mountain View (Hearing)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Suite, 2 Queen Beds (Bathtub)

  • 597 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites By Hilton Pigeon Forge Resort

3.5-star Pigeon Forge resort close to Dollywood
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free resort. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite. Change of towels is available on request.
Embassy Suites By Hilton Pigeon Forge Resort offers 168 air-conditioned accommodations with safes and complimentary bottled water. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Smart televisions come with cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Pigeon Forge resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site.
In addition to a seasonal outdoor pool, Embassy Suites By Hilton Pigeon Forge Resort provides an indoor pool and a hot tub. The resort offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to 2 meeting rooms and coworking spaces. This Pigeon Forge resort also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Complimentary uncovered self parking is available on site.

Embassy Suites By Hilton Pigeon Forge Resort is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Summit - This rooftop bar serves dinner only. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Summit

Things to do

  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Grab bar in shower
  • Hardwood flooring in public areas
  • In-room roll-in shower
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's hilton mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from May 01 to September 30
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Embassy Suites By Hilton Pigeon Forge Resort Resort
Embassy Suites By Hilton Pigeon Forge Resort Pigeon Forge
Embassy Suites By Hilton Pigeon Forge Resort Resort Pigeon Forge

Embassy Suites By Hilton Pigeon Forge Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 39 out of 44 reviews
Rating 8 - Good. 3 out of 44 reviews
Rating 6 - Okay. 2 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service
Great experience love the hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, upscale, worth every penny.
Stayed 1 night in Aug 2025

10/10 Excellent

Amos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was beautiful great location peaceful will definitely visit again the only thing i didnt like was thats its pet friendly and i have bad allergies other than that i give it a 10
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer Silva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Embassy Suites for 5 days in August during the Jeep Invasion! We had a minor issue with the room and we were immediately moved across the hall with a balcony view! Hotel was very clean and the amenities were great! Swim pool bar was awesome, peaceful! Lawn games were a nice touch. The rooftop restaurant/bar provided a nice daily free breakfast, free happy hour 5-7pm and pool tables/TopGolf virtual game. Location is a short drive to Teaster with many options for dining/shopping and The Island is 5min drive! Would def stay again!
Stayed 5 nights in Aug 2025

10/10 Excellent

Dasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Well on the food I got sick on the last day that I stayed I got my some small burgers that got me sick from the restaurant that they have
Stayed 2 nights in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in Pigeon Forge and checked into a hotel that was covered in black mold. A quick search popped up this hotel. We were initially hesitant, believing we needed to be on the Parkway. Boy, was I wrong! We drove up to a beautiful, well-lit, and inviting property that was mere seconds from parking for The Island. Any reservations I had about being off the Parkway were quickly quieted by the view provided during breakfast at The Summit, the restaurant on the top floor. Rooftop dining is a fantastic idea for a place that offers such stunning views of the Smokey Mountains and they’ve executed it perfectly. The floor to ceiling windows and ease of access to the pergola covered outdoor seating provide, along with the mix of buffet and made to order items was the perfect start to our days exploring the area. I will admit that I initially turned my nose up at the resort fee, but after seeing the pools, bar, game room, restaurant, outdoor chess pad, and life-size yard pong, and experiencing one of the evening receptions, I believe that fee to be worth the money. I look forward to returning sometime and hope to find this property in the same condition with the same friendly staff. It truly did make our stay better than I imagined it could be.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need firmer pillows. Pillows were too soft. Bed was comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New with a few kinks

New Hotel. The room could have been cleaner, there was a lot of hair and dust on floors. The hallways and common space needed to be cleaned. Loved the room with a balcony. The open space around the pool and gathering areas were nice. Missed opportunities in food and beverage as no way to order food to the pool side. Beds are firm, not my favorite but my husband liked them.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just outside pigeon forge so it makes it easy to get in and out without dealing with too much traffic. Staff was friendly and with it being a newer hotel everything is brand new.
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and clean room and bathroom with exceptional service. Beautiful pools and hot tub. Beautiful view on top floor during breakfast. Great food, too!
Stayed 2 nights in Jul 2025

10/10 Excellent

asha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.. the room was clean and the breakfast was great too
Stayed 3 nights in Jul 2025

10/10 Excellent

Tracy L

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! Lots of activities for kids, clean rooms, attentive staff, and good breakfast selections!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aquarius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed this resort!! Best place to stay when visiting Gatlinburg!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

M A H O

Liked: Cleanliness, staff & service, property conditions & facilities
Super pretty entrance. And very nice staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Janessa, Philomath

Business traveler
Liked: Property conditions & facilities
Newer Hotel. Room ordered stated mountain view but you are looking at another Hotel looking at us, not a mountain view from your room window. Otherwise room is larger than other hotels. Would have been higher rating if it was correctly stated and not looking straight at another Hotel. Breakfast omelets were great. Surrounded by baseball fields.
Stayed 4 nights in Jul 2025

8/10 Good

ANGELIKA

Stayed 1 night in Jul 2025

10/10 Excellent

Denise Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel, very nice brand new property. Rooms were very clean and complimentary breakfast was very good! I also enjoyed the outside patio’s and the pool!
Stayed 6 nights in Jul 2025