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Grand Smokies Resort Lodge

2.5 star property

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Photo gallery for Grand Smokies Resort Lodge

Enjoy a fun and engaging swim experience with our large pool featuring a central water slide and comfortable seating areas.
Welcome to our lobby, featuring a stunning artificial tree and a convenient waiting area with a desk and chair.
Stately hotel with a traditional facade, featuring a central entrance and symmetrical wings.
Relax in this inviting living room with a sofa and patterned throw pillows, offering a view of the outdoors and a glimpse of the surrounding greenery.
Conference room with a long table and chairs, featuring a unique light fixture and artwork.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Christmas Place
    ‪6 min walk‬
  • Titanic Museum
    ‪11 min walk‬
  • Island at Pigeon Forge
    ‪16 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

View all photos for Double Queen Suite

1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.8 out of 10
Good
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.2 out of 10
Very good
(65 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(54 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Relax and unwind in our spacious pool area, surrounded by lounge chairs and tables.

Econo Lodge Pigeon Forge Riverside

  • Pool
  • Hot Tub
  • Breakfast included
  • Kids pool
4.4 out of 5, Excellent, (2322)
$75 nightly
The price is $75 total
includes taxes & fees
Econo Lodge Pigeon Forge Riverside

About this property

Grand Smokies Resort Lodge

Pigeon Forge hotel with 1 restaurants, connected to the convention center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a children's pool, and a 24-hour front desk. Change of towels is available on request.
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
In addition to a children's pool and an indoor pool, Grand Smokies Resort Lodge provides a waterslide and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This Pigeon Forge hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Grand Smokies Resort Lodge has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8:00 AM and 9:30 AM.
Wood Grill Buffet - Onsite buffet restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 398 out of 829 reviews
Rating 8 - Good. 196 out of 829 reviews
Rating 6 - Okay. 131 out of 829 reviews
Rating 4 - Poor. 61 out of 829 reviews
Rating 2 - Terrible. 43 out of 829 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Will

Liked: Cleanliness
The
Stayed 2 nights in Apr 2025

2/10 Terrible

Tamara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool had a nasty ring on the inside. So bad people had scratched their name around entire pool! Then someone puked in the pool. The pool was the only reason I booked this place. The room was fairly clean. The corners and behind dressers were gross tho. Will not be staying there again! Will also warn friends and family.
Stayed 2 nights in Apr 2025

2/10 Terrible

Timothy

Disliked: Staff & service, property conditions & facilities
Fire alarm at 2am
Stayed 1 night in Apr 2025

4/10 Poor

Brandon

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jami

Traveled with family
Disliked: Property conditions & facilities, room comfort

Not Again

The A/C put out an unpleasant smell. Both beds were hard as rocks. Most of the machines in the arcade were out of order. It's not FREE breakfast. We received 2 vouchers that did not include drink & had to pay for kids (half price). When searching for a place to stay, I was looking for free breakfast included. Maybe I could've worked harder on researching the breakfast part. However, my opinion, this should not be listed under free breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Joshua

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was nice. Safe and secure property. Older building undergoing remodel/renovations.
Stayed 3 nights in Apr 2025

6/10 Okay

Hannah

Stayed 1 night in Apr 2025

6/10 Okay

Alyssa

Traveled with partner
Liked: Amenities
We had a great time while we were there but the walls in the room are paper thin. You can hear people in the rooms next to you talking at normal tone of voice. So if you come I highly suggest bringing a box fan. Also the AC doesn’t stay going and it gets pretty warm without it.
Stayed 3 nights in Mar 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Julianna

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
had fun, very nice place to stay. but the staff was very rude!!
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great stay

Excellent stay as always. Great value and convenience.
Stayed 1 night in Apr 2025

6/10 Okay

Kim

Traveled with family
Disliked: Staff & service
Hotel looks nice from the outside but needs a major update. Decor is from grandmas attic and beds squeak really bad. Staff a little short on patience. Free Buffet is nasty!!!!
Stayed 2 nights in Apr 2025

8/10 Good

Gabriela

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

So so

Not great AC units leaked all over the floors large stains on the floors from previous leaks. What looked to be a pull out sofa was just a hard tiny little camper couch. There was hair in the showers. And ants in the bathroom. My son actually got physically ill from staying in the room with the air conditioner that had dust and mold clogged up in the filter. The kids did enjoy the pool and the game room though.
Stayed 2 nights in Mar 2025

8/10 Good

Crystal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Its a great place to stay when you have a child that loves to swim when ever she can...I will say that if there is any way to request a room do it...we looked at a roof....it would have been nice to have a view...
Stayed 2 nights in Mar 2025

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Maricela

Stayed 1 night in Apr 2025

2/10 Terrible

charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall poor experience. With all the competition, this is our first and only stay here.
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean. The staff was very polite.
Stayed 2 nights in Apr 2025

6/10 Okay

DAshley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Naomi

Traveled with partner
Liked: Staff & service, property conditions & facilities
The rooms are kind of dated and they could be a little cleaner. The elevators are gross looking. Pool area is nice, if you have little kids, it’s perfect. The water is warm and they have a slide and water fall for the kiddos. Didn’t mind having to walk over to the restaurant next door for the breakfast that was included with your stay, but drinks were not included. And if you paid $4 for an orange juice, there wasn’t any free refills with it. I think it’s a little tacky to not include coffee and drinks cause that’s what most hotels offer. We were just stopping for the night, so for the price, it was an okay hotel to stay at.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice for a family trip with children. The indoor pool with a slide was definitely something the kids enjoyed. It was close to all of the local attractions that we wanted to visit. I would stay again.
Stayed 3 nights in Apr 2025