See all properties

Grand Smokies Resort Lodge

2.5 star property

Choose dates to view prices

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby sitting area
Lobby
Family Suite | Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
$101
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.4 out of 10
Very good
(83 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(68 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

Similar properties

Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Country Cascades Waterpark Resort
  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.5 out of 5, Wonderful, 2,397 reviews
Country Cascades Waterpark Resort

About this property

Grand Smokies Resort Lodge

Pigeon Forge hotel with 1 restaurants, connected to the convention center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a children's pool, and a 24-hour front desk. Change of towels is available on request.
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to a children's pool and an indoor pool, Grand Smokies Resort Lodge provides a waterslide and a fitness center. 3 meeting rooms are available. This Pigeon Forge hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Grand Smokies Resort Lodge has designated areas for smoking.

Wood Grill Buffet - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Reviews

Grand Smokies Resort Lodge Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 516 out of 1088 reviews
Rating 8 - Good. 253 out of 1088 reviews
Rating 6 - Okay. 172 out of 1088 reviews
Rating 4 - Poor. 82 out of 1088 reviews
Rating 2 - Terrible. 65 out of 1088 reviews

Reviews

10/10 Excellent

Emory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool needs to have a person to keep watch people doing dirty things in water with family all around them
Stayed 2 nights in Aug 2025

4/10 Poor

Angelique, Cincinnati

Disliked: Cleanliness
Very basic no thrills
Stayed 3 nights in Jun 2025

8/10 Good

Myron

Liked: Cleanliness, staff & service
Nice for the price
Stayed 1 night in Aug 2025

8/10 Good

Darlene

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

We stayed for a night after visiting Dollywood. The staff we interacted with were friendly, the room seemed clean, the air conditioner worked well & wasn’t noisy like others suggested, it is a little outdated and could use some repairs but overall it was a pleasant stay. We didn’t opt in for breakfast, but the restaurant seems fine. Whatever they had for dinner smelled good. Gorilla Taco behind the hotel was delicious
Stayed 1 night in Aug 2025

6/10 Okay

Glenda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An older property with lots of updates, very modern, and very clean !
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family and small children
Its an older motel, buffet was horrible and not free
Stayed 4 nights in Jul 2025

4/10 Poor

Sandy

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, RUDE staff except the Haitian girl- who was very kind. This includes the night staff and the elderly lady the next morning. RUDE! RUDE! RUDE! No safety lock at top of door. Room had an odor that my dog rolled in and stunk. Only served artery clogging powder coffee mate down stairs in lobby, no liquid creamer. Had to ask for the breakfast voucher from the RUDE lobby desk which was served in the restaurant next door. Breakfast was good, except you had to pay for any kind of drink and tip, which was not included. Overall experience-POOR AND WE WILL NOT STAY THERE EVER AGAIN!!!
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Property conditions & facilities

Jeep Invasion2025

The floors in our room were really dirty and the bed was very uncomfortable.
Stayed 2 nights in Aug 2025

6/10 Okay

Kimberly

Traveled with partner
Disliked: Property conditions & facilities
Property was a good price for the area and the balcony was nice, however you do get what you pay for. The beds have metal frames that make a loud sound when you sit or get up from the side of the bed, and they were very firm. The microwave and fridge were rusted and broken inside. The rest of the room was clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff are so nice and helps with any needs qiuckly.
Stayed 2 nights in Aug 2025

6/10 Okay

Victoria

Traveled with family
We had to walk a ways from our room to our truck. The pool room was way to hot. The pool water was also very hot. The cost was not a good deal for the quality.
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Couldn't lock my door had stay on one side of room my 3 year old boy wandered out in hallway Couldn't sleep cause door wouldn't lock
Stayed 2 nights in Aug 2025

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay. The only thing I would suggest is the air conditioner didn't get real cold at 65 degrees. Also the morning we were checking out they knocked on our door 3 times to see if we were in there. This was an hour and a half before checkout time. Other than that, we will stay there again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Been Xoming Hear for Years, Will Never Be Back

Pigeon Forge was great but Spirit of the Smokies Resort was absolutely horrible. Sewer backup in tub, dirt behind bed, dust on chairs, cockroach in bathroom, door frames rusted. Too much more to mention. I have pictures as evidence. Was called day of arrival and told that power outage was scheduled for last night stay. Did not happen.
Cockroach 1
Cockroach 2
Spider
Rusted door case
Stayed 5 nights in Aug 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay the only thing wrong they need to do something about yhe ants we had yo spray every day
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet spot where the family suite was located, it was private and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Room was very clear. Everything you need is close by. Great place to take the kiddos. Arcade, water slide, kiddie pool. All covered. Just an overall great experience
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have two adult children and one minor. This was a last minute stay. The family suite was perfect for us. We were able to sit and eat dinner together, two bathrooms was nice for a quicker getting ready for the day, plenty of bed so our kids could have their own beds. The pool was warm and enjoyable. The big kids loved the slide.
Stayed 1 night in Aug 2025

6/10 Okay

Justin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Sleepless night

Bed was so uncomfortable. I always sleep all night through but not here. Bed was rock hard, lumpy and very loud when you would move, roll over or sit. I was awake every hour of the night
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Stayed 1 night in Aug 2025