Staybridge Suites Pigeon Forge Smoky Mtns by IHG

3.0 star property

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Photo gallery for Staybridge Suites Pigeon Forge Smoky Mtns by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Free WiFi, bed sheets
Reception
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Kitchen

Explore the area

Map
385 Jake Thomas Rd, Pigeon Forge, TN, 37863
  • The Ripken Experience - Pigeon Forge
    ‪6 min walk‬
  • LeConte Center at Pigeon Forge
    ‪15 min walk‬
  • Island at Pigeon Forge
    ‪20 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪12 min drive‬

Room options

Suite, 1 Bedroom, Balcony

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Balcony

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, Mountain View

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Kitchen

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, Mountain View

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Balcony (Communications)

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility, Access Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Shower)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Balcony, Mountain View

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility)

  • Sleeps 8
  • 1 Twin Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications, Mobility)

  • Sleeps 4
  • 1 Queen Bed

Premium Suite, Kitchen

  • Sleeps 4
  • 1 Twin Bed

Standard Suite, Kitchen

  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Balcony, Mountain View

  • Sleeps 8
  • 1 Twin Bed

Similar properties

About this property

Staybridge Suites Pigeon Forge Smoky Mtns by IHG

3-star Pigeon Forge hotel walkable to The Ripken Experience - Pigeon Forge
An outdoor pool, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free self parking are also provided. Additionally, a computer station, a lobby fireplace, and a front-desk safe are onsite.
Staybridge Suites Pigeon Forge Smoky Mtns by IHG offers 104 accommodations. Accommodations are furnished with twin sofa beds. This Pigeon Forge hotel provides complimentary wireless Internet access. Accommodations at this 3-star hotel have kitchens.
Recreational amenities at the hotel include an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. This Pigeon Forge hotel also offers an outdoor pool, a fireplace in the lobby, and laundry facilities. Complimentary self parking is available on site.

Staybridge Suites Pigeon Forge Smoky Mtns by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room kitchen
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk

Business services

  • Computer station

Outdoors

  • In the mountains
  • Pool umbrellas

More

  • 6 floors
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Food and drink

  • Kitchen

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:00 PM

Property is also known as

Staybridge Stes Pigeon Forge Smoky Mtns
Staybridge Suites Pigeon Forge Smoky Mtns by IHG Hotel
Staybridge Suites Pigeon Forge Smoky Mtns an IHG Hotel
Staybridge Suites Pigeon Forge Smoky Mtns by IHG Pigeon Forge

Staybridge Suites Pigeon Forge Smoky Mtns by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 127 reviews
Rating 8 - Good. 20 out of 127 reviews
Rating 6 - Okay. 4 out of 127 reviews
Rating 4 - Poor. 0 out of 127 reviews
Rating 2 - Terrible. 3 out of 127 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could be better
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms!
Wonderful stay. Rooms large and very very clean.
Stayed 5 nights in Nov 2024

10/10 Excellent

Marshall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel. Everything is new and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Billie Jo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, staff pleasant and courteous. I will stay again when in the area again. Next time I will book a balcony room overlooking those gorgeous mountains!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable
Close enough to Dollywood but far enough away from the chaos. Wonderful breakfast on the 6th floor. Quiet, comfortable rooms. Clean. Kids loved the pool with the fire pit next to it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivan Alfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Hands down the most breath taking, relaxing, fun, GREAT hospitality. Ashley was amazing!!!!! We loved her!!!! The young lady that checked us out was amazing as well, unsure of her name (10/31). Breakfast was sooooo good with the most amazing view
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 3 nights in Oct 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying here and we were very pleased. The room was modern and very clean. The breakfast every morning was very good. Close to everything!
Stayed 3 nights in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
We were very impressed with our stay at your hotel. We will be back and refer our family and friends. The view was amazing and we felt right at home.
Stayed 1 night in Oct 2024

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great place to stay
Stayed 1 night in Sep 2024

8/10 Good

Jessica

Stayed 1 night in Oct 2024

10/10 Excellent

Donnie

Stayed 2 nights in Sep 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service
The property is clean and well maintained, also has a heated pool and gym. The free breakfast is what you would expect from a hotel. Several options but could add more fruit. I am given a 3 star because after paying for a king balcony with Mountain View I was told the only option available was an ADA first floor king “Mountain View”. You could see some mountains by looking over parking lot and behind another hotel. Since the room was ada everything was mounted/placed at shorter heights. Normally this wouldn’t be a problem even for my 6’3” husband but the bedroom tv was mounted by the door and I hit my head several times due to the awkward angle. (Disclaimer-I am very clumsy anyway) I was refused a refund for the difference in price and a take it or leave offer of points for a free night on my next booking. I created the IHG account and after 4 days still no points loaded. Finally, you have to tell the staff if you want a regular room cleaning, if not they make the bed, do not change sheets, and put some towels in the bathroom. Kitchenette is well-equipped and has full size fridge and small dishwasher. No restaurant on site and not within walking distance of any eateries. Kroger is a few minutes drive if you want to cook or eat in your room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a newer resort, it’s around up and coming new resorts. It’s a little noisy but not to much. The place is very clean and nice. Hope it stays that way for a long time. It’s super close to The Island. Also super close to Dollywood! It has a nice pool too. Not deep at all but it was nice for my husband and I to walk into since it’s very shallow! Would definitely stay here again! Only downfall is the bathroom door needs to swing out and not in. It’s way too close to the toilet and shower. Needs to have more room.
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Great staff! Wonderful breakfast and social nights! Would stay here again anytime!
Stayed 2 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied with this hotel, I would definitely come back and recommend it to anyone!
Stayed 2 nights in Sep 2024

10/10 Excellent

Haywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New . Nice …. I throughly enjoyed our stay at this property
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new facility!!!…hope to see more and visit again!!
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Check in was abysmal as the room wasnt ready (after 3pm too) Tons of ppl in the lobby waiting, the check in girl was weird about it when I asked basic questions like is there a time estimate? Is there anyway I know what number my room is? And randomly left with a walkie talkie to a backroom and came back to answer me. Super weird. Then I come back an hour later to check in and the only one in line, while I am being checked in the dude is helping someone else at the same time and I have to wait longer. The check in process can be improved, if there are people waiting in the lobby already, asking a basic question of how much the wait is should be easily answered. The room and overnight stay was great but good lord improve on customer service skills and the check in process.
Stayed 1 night in Sep 2024

10/10 Excellent

Trisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really pretty
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, view not so great!
Very nice new hotel. Room was very clean and the free breakfast was very convenient for my husband and I. My only complaint is that I paid for a room with a balcony, which we got but it literally was only big enough for one of us to sit on. One chair was provided on the balcony and there was no way another even smaller chair would have fit out there. I did not book a Mountain View balcony so our view was the new hotel that is being build very very close to rooms that do not face the mountain. We had construction noise every day of our stay at 8AM and could not open the curtains to get in daylight while getting ready for our day out because the workers were literally eye level with our room. All in all the hotel is very nice and super clean and I would stay again but would have to have a Mountain View balcony. We did utilize the 6th floor community patio area and it has a very nice view in the Am for coffee and breakfast. We did go sit out there at night but after long day hectic days out in Pigeon Forge for Rod run it would have been nice to be able to unwind for a bit on the balcony that I paid extra for in our room. I would recommend this hotel but if you are looking to sit and relax outdoors in private def spend the extra money and get the Mountain View premium room..those balconies looked big enough for two people.
Stayed 4 nights in Sep 2024

8/10 Good

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much construction going on around it
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura, Winter garden

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, spacious room, full kitchen, new!!
Stayed 6 nights in Sep 2024