*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in July 2023.
Surestay Plus By Best Western Pigeon Forge is a smoke-free property.
- Hardwood flooring in public areas
- Registration desk height (inches) - 36
- Registration desk height (centimeters) - 92
- Breakfast available (surcharge)
- 24-hour business center
- 24-hour front desk
- Laundry facilities
- Vending machine
- Year Built - 1984
- Total number of rooms - 65
- No accessible shuttle
- Free self parking
- Number of floors - 2
- Free WiFi
- Number of buildings/towers - 1
- Smoke-free property
- Number of accessible parking spaces 3
- Thin carpet in public areas
Family Friendly Amenities
- Free WiFi
- Laundry facilities
- Microwave
Room Amenities
Surestay Plus By Best Western Pigeon Forge offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
- Air conditioning
- Television
- Coffee/tea maker
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Desk
- Microwave
- Wireless internet access
- Shower only
- Cable TV service
- Flat-panel TV
- WiFi (surcharge)
- TV size: 40
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Grab bar - in shower
- Toothbrush and toothpaste available on request
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
- Shower grab bar height (inches) - 24
- Shower grab bar height (centimeters) - 80
Parking
Free self parking
Internet
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Braille or raised signage
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Payment types
Fees
Optional extras
- Fee for in-room wireless internet: USD 0 per stay (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 AM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Staffed front desk
Credit card pre-authorization
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
Hotel Names
- Surestay Plus By Pigeon Forge
- Surestay Plus By Best Western Pigeon Forge Hotel
- Surestay Plus By Best Western Pigeon Forge Pigeon Forge
- Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge
Hotel Reviews
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