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Pistoia Vacation Packages

The hotel is fine if you need a bed and AC near the heart of Firenze. Their WiFi only consistently works in the lobby. My phone was stolen when I arrived at the train station. Apple was able to help me replace it. I had to spend much of my first two days in Florence at the Apple Store to retire my iCloud backup to the new phone since the hotel WiFi didn’t work in my room. It wasn’t feasible for me to spend the day in the lobby. At least there was good AC at the Apple Store. I wouldn’t stay here again. It may be good for You if you don’t need to access WiFi from your room

Staff was very nice, breakfast spread was great. Our room unfortunately felt like a let down. It was smaller than expected, had a mildew scent, the toilet constantly ran, and the AC did not work very well.

Very good location. Clean hotel. Our ac was broken but they handled us a new room inmediately. The hotel is confortable and size of the rooms are decent. Bigger than average in the area.

It’s a beautiful property, but be aware that it is secluded and that the restaurant menu is quite limited and after a couple of days, we were happy to go elsewhere. The waiting staff was attentive and nice, front desk not as much (maybe the la guard barrier?)

We had a wonderful week at the Palazzo Firenze by Baglioni Hotels & Resorts. The hotel is located a short walk from the center of Florence. The room was clean and quiet. The staff were so helpful, nothing was too much for them. Their recommendations for restaurants were also excellent especially the Natalino which was 5 minutes walk from the hotel.

The property was clean and staff friendly. The only bummer was the reliability of the elevator, mostly just on the day we left, some of our group had to carry their luggage down 4 flights of stairs. But other than that it was a good experience.

Staff was helpful, the property was not very well maintained.