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Playa de Santiago Vacation Packages

Stayed at Hotel Alta Montaña and it delivered exactly what you want from a mountain base. Clean, quiet, and well run. The staff are genuinely welcoming, not just polite, which makes a difference when you’re staying a few days. The views are outstanding, especially sitting above the cloud layer at around 1,400 meters. From a cycling standpoint, the location is hard to beat. You’re essentially on the climb the moment you roll out. You can head straight toward Teide or descend as far as you like and build your own climb back up. It gives you total control over your ride profile without dealing with traffic or logistics. Evenings were a standout. The chef is first-rate and the food was consistently excellent, which matters more than people think when you’re training and recovering day after day. Simple, peaceful, and perfectly positioned. I’ll be back next year.

Food was very good, staff were friendly enough, pool area was clean, bar was ok. Rooms were a bit dated. Two single beds pushed together, not what we asked for! Cleaners were hard working as were the bar staff. Had to pay for the safe that was already in room which I have never had anywhere I have been before. This was after telling us that the Spa was not open for the whole week we were staying! This was one of the main reasons we picked this resort! We were then told we could use other hotels but would obviously be charged! We were never notified before we arrived, when asked via email if we could upgrade room, we were simply told they couldnt do anything as we booked via third party and to go to them! No help what so ever! Don't bother with sea view room, just black rocks! The local people were lovey and although we were there just to relax and chill out and have a nice few spa sessions! [Not] so didnt do much site seeing. But what we did see was lovely and wish we had a bit more time to see more. Would I go back to Tenerrife? Absolutely! This hotel! Nope! Tried to get compensation the hotel simply denied responsibility and said spa was open now!? Brilliant! Dont usually leave reviews like this, but people shouldn't have to have to go through the same!

The location was great, tons of food options around. The rooms can get extremely hot and stuffy as the AC doesn't seem to be the best and sometimes even question if it is actually working. They now charge an absorbent amount for parking, I remember going here 2 years ago and was charged less than half of what I was charged this time. It cost 320 euro for parking for 2 weeks. Otherwise the rooms and all common areas were very clean and overall I had a good stay.

Amazing Hotel and we will visit again

The rooms need a renovation, just changing the doors and the carpet in the stairs. Staff was really nice and helpful. The room was not so clean. It was very affordable and close to main sightseeing.

Convenient