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Polotitlán Vacation Packages

Tanto el servicio como las instalaciones estuvieron bien. Se les agradece su hospitalidad.

Nothing to complain about

The hotel is very good, the staff is amazing!! All of them!! The people in the front desk, the ladies that keep the rooms clean, the guards at the garage etc etc. all of them. The point is the noise! The hotel has a nice roof top that has a party almost every night until midnight. Forget about sleeping. In addition is located in a traditional traditional area where they have parties and fire works for everything. Every rocket is like a bomb next to your room .

Staff with minimal English. Lots of mosquitos in room despite window A/C unit. Stayed only one night but that was enough. Welcome drink ok. We left too early for breakfast. Location is good.

Great staff!

The towels need to be renewed, the hotel location it is useful, the service and food at the restaurant are great and the view is excpetional

This property hands down was the best place we stayed during our trip to Mexico. The staff was amazing. They were all so very helpful and accomodating. The room was very clean and well appointed. The attached restaurant was so nice with delicious food. We loved our stay and would definitely plan to stay here again!