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Place is clean but really basic and over priced. For 500$ a night you would expect absolute luxury but was really disappointed. The staff are really nice and friendly which was the only positive from the huge price paid.

The staff was helpful and friendly

Overall it's a beautiful property. The rooms, pools, beach and other amenities are all very nice. The main concern we had was that it is essentially a "compound". You can't talk to a nearby town or enjoy local culture because the resorts are all very separated from the rest of the island. We also thought the food was not up to the standard of other RIU Palace hotels. This was our fourth stay at a RIU Palace and the food at the others was definitely better. That being said, the hotel is beautiful, the staff lovely and we enjoyed our stay.

Location of property , service by staff, manicured landscape , pools and overall being at one resort all excellent. Had a room closest to ocean and felt great. Sea safari by Jackson is a treat. Rooms are spacious. Food options are many. We are used to some different taste we felt at their specialty restaurants. General buffet is outstanding with plentiful of choices. Overall you will be happy you stayed here.

I really, appreciate the care and attention the staff gave us.