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Dependence del Parco

4.0 star property

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Family Apartment | Hypo-allergenic bedding, down comforters, in-room safe
Hypo-allergenic bedding, down comforters, in-room safe
Garden

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
  • Pool
  • Parking available
  • Bar
  • On private beach
  • Hot Tub

Explore the area

Map
Localita Cini 31, Check In: Parco San, Marco Lifestyle Beach Resort, Porlezza, CO, 22018
  • Lake Lugano
    1 min walk
  • La Masseria - Beach Terrace & Grill
    3 min walk
  • Lugano Funicular Station
    18 min drive
  • Lugano (LUG-Agno)
    23 min drive

Room options

View all photos for Family Apartment

Family Apartment | Hypo-allergenic bedding, down comforters, in-room safe

Family Apartment

  • 516 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Apartment

Hypo-allergenic bedding, down comforters, in-room safe

Apartment

  • 516 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment (3 pax)

Hypo-allergenic bedding, down comforters, in-room safe

Apartment (3 pax)

  • 516 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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$179 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Dependence del Parco

4-star Porlezza hotel steps from Lake Lugano
Catch some rays on Dependence del Parco's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Dependence del Parco offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 2 years old are not allowed in the spa.

Simply walk outside to feel the sun on your face at the sand beach. At Dependence del Parco you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a children's club, a children's pool, and a spa tub. Onsite parking is available (surcharge).

Dependence del Parco is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
La Veranda & San Marco - This family restaurant serves breakfast, lunch, and dinner.
La Masseria - This restaurant specializes in local cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 20 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar

Restaurants on site

  • La Masseria
  • La Veranda & San Marco

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Rock climbing
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • Elevator (35 inch wide door)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1976
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 17 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17 for children
  • Covered self parking fee: EUR 20.00 per night (in/out privileges)
  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 17 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the indoor pool and spa from 7:30 AM-4 PM or from 7:30 AM-6 PM (depending on the season) and must be accompanied by an adult.
Property Registration Number IT013189B432CLE2XF, 013189-CIM-00002

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:30 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 2 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Dependence del Parco
Dependence del Parco Hotel
Dependence del Parco Hotel Porlezza
Dependence Parco Hotel Porlezza
Dependence Parco Hotel
Dependence Parco Porlezza
Dependence Parco
Dependence del Parco Hotel
Dependence del Parco Porlezza
Dependence del Parco Hotel Porlezza

Dependence del Parco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 123 out of 153 reviews" "
Rating 8 - Good. 24 out of 153 reviews" "
Rating 6 - Okay. 4 out of 153 reviews" "
Rating 4 - Poor. 1 out of 153 reviews" "
Rating 2 - Terrible. 1 out of 153 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2024

10/10 Excellent

Lauren

Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nicer than expected. Service was excellent and always with a smile. Dinner food was so good. The breakfast spread was also one of the best. We had a wonderful stay and we will definitely go back.
Stayed 1 night in Jun 2024

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a part of a big complex Parco San Marco. It has few restaurants, several swimming pools, spa, beach and so on. It also has a coin laundry. Highly recoment as a base to explore the area of lakes Como and Lugano.
Stayed 4 nights in May 2024

10/10 Excellent

Colleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Luiz Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding STAFF and hotel facilities
The hotel is outstanding but i would like to highlight the Staff they were amazing especially : Desiree Pace from the front desk and Bianca from Kids play . Desiree were super nice providing all information about our stay and further more. Bianca took care of my daughter and my daughter loved her . I forgot one of my bags in the hotel , they manage to send back for me and iam super happy the way they manage to send my bag . I strongly recommend the hotel specially for family trip , its a perfect place for parents and kids enjoy there time , together or doing the hotel activities . The view from the room is wonderful , good food etc . Thank you to make my vacation unforgettable
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant time had by my husband, my 4 year old son and myself!
Stayed 4 nights in Aug 2023

4/10 Poor

Diana

Traveled with partner
Disliked: Staff & service
So the view from the hotel is nice, but the bathroom was not super clean when we arrived. There was hair on the bathroom walls which was kind of gross. The staff were some nice, some so and so and some were rude. The nice ones were helpful when we wanted to book the restaurant at the hotel, the so and so brought us the coffee at the breakfast so late that we finished our breakfast by then and the rude ones I asked them after I left to check if my reading glasses were left in my room and they kept telling me that they will keep me informed about it and still waiting for their news. They just told me at the phone they cannot help me while it is quite simple to ask their cleaning staff if a pair of glasses was left in the room. Per total the experience turned into an unpleasant one because of the latter interaction, but there were a few nice people who should not be blamed for it. Also another unpleasant thing is that they say the relaxing pool is open until 9pm but at 7pm they start to clean it so obviously you cannot swim outdoors after 7. We were given the option to swim inside which was thoughtful but why advertise something untrue?
Stayed 3 nights in Jun 2022

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel A++++
Amazing hotel, on the top of our favourite list. The staff cannot do enough for you and the service is impeccable. Spotlessly clean with plenty to do if required with lots of areas to drift away too.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were wonderful! Be warned that the parking garage is tight to get in and out of the spaces but everything else was magical. The resort is very thoughtfully put together, with different pools, great food (and coffee!) and services. All in all a wonderful place to stay with great views of the lake.
Stayed 3 nights in Sep 2019

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Family Resort in Europe
Our 2nd time staying at Parco San Marco. Great place and the best family resort that we have visited in Europe (out of ~8). Amazing views and a super helpful staff.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful parc and hotel
As always a very pleasant stay in this beautiful hotel and parc! Always love to enjoy relaxing in ‚my‘ hammock 😊
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family oriented hotel with a very friendly and welcoming staff. Hotel is only about 15-20 minute drive from Lugano, would definitely stay here again.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Relaxing and beautiful
Very nice location. Beautiful private area by the lake Staff didn’t help in finding the room. The room was not so comfortable and nice. Plenty of food in breakfast but not so tasty.
Stayed 1 night in Aug 2018

10/10 Excellent

s

Best hotel in the lakes
Excellent hotel, fantastic staff. Great food and location. Couldn’t ask for a better family holiday hotel
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Unonumerouno, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing holiday!!!
I had a fantastic time with the kids. They were so sad to leave. The resort was fantastic, with wonderful staff. Special thanks to Claudio in the restaurant. He was extremely charming and made sure we were very comfortable.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place but parking should not be charged extra as it cannot to reached easily without a car.
Stayed 5 nights in May 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Dhaval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every second. Luxury!!!
This resort is AMAZING!!!! Wow, wow, wow!!! The property is stunning with many gorgeous facilities and the rooms and views of the lake are spectacular. From the second we arrived, we felt welcomed by the beautiful staff and breakfast was simply amazing! Even though it poured rain the whole stay - we thoroughly enjoyed every minute! So much to do and see. It is a little away from anything outside the resort though, but there is so much to do at the resort - it doesn't really matter. Nothing was a problem and we loved every minute of our stay! Oh and the newly renovated room and Versace style bathroom - AWESOME!!!
Stayed 2 nights in Sep 2017