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Hotel Europa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Europa

Seasonal outdoor pool, sun loungers
View from room
Beach nearby
Exterior
Marina

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Hot Tub
  • Spa
  • Pool

Explore the area

Map
Lungo Lago Giacomo Matteotti, 198, Porlezza, CO, 22018
  • Porlezza Harbour
    1 min walk
  • Porlezza Lakeshore Park
    3 min walk
  • Panama Beach
    7 min walk
  • Lugano (LUG-Agno)
    42 min drive

Room options

View all photos for Superior Triple Room, Balcony, Lake View

Superior Triple Room, Balcony, Lake View | Down comforters, in-room safe, desk, free WiFi

Superior Triple Room, Balcony, Lake View

  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Balcony

Family Room, Balcony | Down comforters, in-room safe, desk, free WiFi

Family Room, Balcony

  • 474 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Panoramic Room, Balcony, Lake View

Panoramic Room, Balcony, Lake View | Down comforters, in-room safe, desk, free WiFi

Panoramic Room, Balcony, Lake View

  • 236 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Balcony

Superior Triple Room, Balcony | Down comforters, in-room safe, desk, free WiFi

Superior Triple Room, Balcony

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony | Down comforters, in-room safe, desk, free WiFi

Superior Room, Balcony

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Down comforters, in-room safe, desk, free WiFi

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Europa

3-star Porlezza hotel close to Lake Lugano
This smoke-free hotel features a health club, a sauna, and a rooftop terrace. WiFi in public areas is free. Other amenities include a spa tub, spa services, and a seasonal outdoor pool.
Hotel Europa offers 36 accommodations with safes and hair dryers. Beds feature down comforters. This Porlezza hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 15 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
In addition to a seasonal outdoor pool, Hotel Europa provides a health club, a spa tub, and a sauna. Wireless Internet access is complimentary. This business-friendly hotel also offers a rooftop terrace, spa services, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Onsite parking is available (surcharge).

Hotel Europa is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 10 per night)

Things to do

  • 18-hole adjacent golf course
  • Golf clubs/equipment
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM and 10:00 PM - midnight
Late check-in subject to availability
Late check-in fee: EUR 35.00 for check-in between 10:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per night
  • Late check-in fee: EUR 35.00 for check-in between 10:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number IT013189A1FLBPF8SJ, 013189-ALB-00001

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Europa Porlezza
Hotel Europa Porlezza
Hotel Europa Hotel
Hotel Europa Porlezza
Hotel Europa Hotel Porlezza

Hotel Europa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 55 out of 193 reviews" "
Rating 8 - Good. 85 out of 193 reviews" "
Rating 6 - Okay. 37 out of 193 reviews" "
Rating 4 - Poor. 13 out of 193 reviews" "
Rating 2 - Terrible. 3 out of 193 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Leibel

Stayed 1 night in Aug 2024

4/10 Poor

Iftikhar

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location if you choose the lake view rooms. Bedding and the rooms were clean but that’s where all the positives stop. There is no air conditioning so the night was hit even with the extremely slow speed ceiling fan, and not even an iron available. Toilet seats were broken and no curtains in the bath when taking shower in either of the two rooms, and no overhead shower so showering was not a good experience. When asked for the iron we were told we’d had to walk10 minutes. Also no fridge in the rooms. We then had to pay for the breakfast which we thought was included since we paid extortionate prices, even for the peak seasons. Will be speaking to Expedia about it. Feel ripped off sadly :(
Stayed 1 night in Aug 2024

10/10 Excellent

omer

Stayed 1 night in Jul 2024

10/10 Excellent

Baharak

Liked: Cleanliness, staff & service
Great location and and great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning view of lake and surrounding mountains.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had a million dollar view with a very reasonable price tag
Stayed 1 night in Jun 2024

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We went for 3 days in hotel Europa. Its a very nice and clean place with a excellent service. I would recommend everybody to go to hotel Europa. Thank you for everything!
Stayed 3 nights in May 2024

6/10 Okay

WJW

Disliked: Amenities
Vergane glorie. Het personeel is erg aardig maar daar houdt het dan ook wel mee op. Geen lunch, geen bar, geen diner, geen airo. Het hotel is de prijs en de 3 sterren niet waard
Stayed 2 nights in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel
Really lovely hotel in a beautiful location, with exceptional views. Daily breakfast was great too. Only down side was the lack of air conditioning, although we did stay during the recent heatwave.
Stayed 4 nights in Jul 2023

8/10 Good

Roger

Great location. Nice staff and family
Stayed 4 nights in Jun 2023

10/10 Excellent

Viktor, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view!!! Great value for money for such incredible view. Family business
Stayed 2 nights in May 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

burcu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet neighborhood in a small town. Right next to the lake, the room was spacious. It was a pleasant stay.
Stayed 1 night in Aug 2022

2/10 Terrible

Petronel-Claudiu

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Awful experience!
The missing Air-conditioning was the main deal breaker . The beds were very uncomfortable ;I left with a back pain. The wifi was really bad , unstable. The pool is open from 10:00am to 07:00pm .All good until you realize that during the day you cannot use it too much and by the evening the staff tells you off at 07:00 sharp in a non polite manner. Durring my stay ( june 20-27 ) I had a surprise of a construction site right next to it . Every morning 07:00 sharp the workers uill cut in iron and wood making a awfully loud noise . No minibar in the room . The rooms are looking awful, everything is old and works like it . On the balcony you get just twoplastic seats over-used and mini table. Overall the worst experience I've ever had.By the end of the holiday I got so pissed that really made me hate this place . The only good parts are: the location and the fact that the cleaning staff did a perfect job considering that the showers were not sealed properly and water will get out all over the bathroom. Nothing more , nothing less.
Stayed 6 nights in Jul 2022

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very difficult to get to this hotel, unless you drive, as the town doesn't offer taxis and we were unable to hire a driver. We ended up taking the city bus which wasn't a great option with our luggage and with the bus timetable. The hotel itself was right on the water and five minutes to the beach. The staff was exceptional friendly and helpful. The wifi wasn't great and the hotel didn't have air conditioning so in mid-July we had some hot nights! Overall tho, we were quite pleased. Just ensure you are aware of the lack of taxis and no air conditioning as those things took us by surprise.
Stayed 3 nights in Jul 2022

8/10 Good

KULWADEE

Stayed 3 nights in Jul 2022

8/10 Good

Selena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sufficient place to stay for short time, kind ppl!
My friends and I had a pleasant time at this hotel, it is in a quiet area where locals are just across from the lake. It is an older building with very small amenities such as little bathroom space but it was sufficient enough for us for our 2 night stay. Keep In mind they have no air conditioning in the rooms at least none that we saw, however we let the windows open for a breeze and left the fans on and that kept the room cool. The front desk employees were so kind and helpful, they suggested great places for us to eat in the local area and provided us with great service. I would definitely recommend staying here for a short time.
Stayed 2 nights in Jun 2022

10/10 Excellent

Sofia

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pablo runs a three generation business, he is there from early morning to late at night and made us feel very special. He attends to your every need pool towels to taxis. All staff are delightful and we were mutually upset to leave Excellent location, food. People return for decades to this hotel. Thank you Pablo for making our stay so wonderful
Stayed 14 nights in Aug 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place overlooking the lake , pool was great ,food was super, staff very helpful, would certainly stay here again...
Stayed 2 nights in Aug 2019

6/10 Okay

Dorothe, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view hotel but somewhat dated and no aircon
The location of this hotel is excellent, right in front of lake Lugano and it was nice to have a small pool next to the hotel and a balcony. What was very disappointing was the inflexibility of the hotel manager in particular with regards to the check in and check out time. We were not allowed to check in the room a bit earlier eventhough I looked like the rooms were ready as the hotel was not very busy at all. When we arrived at the hotel the manager told us off in a way for being "too early". On the day of departure the manager wanted more money for a late check out. We had already paid quite enough for this somewhat dated hotel with no airconditioning so I thought it was quite greedy from the hotel manager to request more money for his hotel which didn't seem very busy. So in a way I have mixed feelings about this hotel. It was nice to be near the lake but not nice not to be treated well.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Small hotel by the lake shore
The owner of the hotel is very friendly and helpful. The hotel is by the shore with fantastic view of the Lake. The room has no air-conditioning inside so I had to leave the window open to get fresh air. Nice buffet breakfast is served in the morning. There is a 5 Euro charge for the parking.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and great location
Quick stop on our way to Germany, worked out well.
Stayed 1 night in Aug 2017

10/10 Excellent

Alexandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake front hotel
Great older hotel, but very well kept. It is lake front - we had a room with balcony for an extra $10 ! Perfect location.
Stayed 1 night in Jun 2017

8/10 Good

Eric, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Already thinking about going back.
The Hotel Europa is a 3 star hotel - that is fair as the rooms are adequately furnished without being luxurious. The bed we had was firm but comfortable and the ensuite a little dated but the shower was fine. Yes, air-conditioning would have been nice as we did get a couple of bites having had to leave the balcony door open overnight to keep the room cool. However, these are minor points - bottom line - the hotel was fine. What lifts the Europa experience is the hotel staff who are totally superb on every front. Friendly, informative, welcoming, caring and efficient. The restaurant is wonderful and by far the best dining option on the Lake sea-front. A great menu and a good selection of wines etc at sensible prices. Breakfast is fine with a selection of cereals, fruits, pastries, cheeses, meats etc. By far the most endearing quality of this hotel is it's location. If you can make sure you get a balcony room on the front of the hotel - it's worth the few extra Euros - and soak up the view down Lake Lugano which changes as the day progresses and the different light highlights different aspects of the panorama. it is stunning. Everything you will need is nearby (including an award winning gelato store opposite the ferry terminal) although the hotel has most things covered. With easy access into Lugano itself and many other places of interest nearby this is the perfect base for a few days exploring the region. We will be back.