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Kwa'Lilas Hotel

3.5 star property

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Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
Lobby
In-room safe, free WiFi
View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet friendly

Explore the area

Map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Port Hardy Harbour
    ‪17 min walk‬
  • Quatse Salmon Stewardship Centre
    ‪5 min drive‬
  • Port Hardy Ferry Terminal
    ‪11 min drive‬
  • Port Hardy, BC (YZT)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(62 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side) | In-room safe, free WiFi

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(27 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(21 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property grounds

Quarterdeck Inn Port Hardy

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Business services
3.9 out of 5, Good, (691)
$202 nightly
The price is $202 total
includes taxes & fees
Quarterdeck Inn Port Hardy

About this property

Kwa'Lilas Hotel

3.5-star Port Hardy hotel connected to a shopping center, close to Port Hardy Harbour
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4000 square feet (372 square meters) include a conference center. This Port Hardy hotel also offers a vending machine, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Kwa'Lilas Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,000 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1009 reviews
Rating 8 - Good. 249 out of 1009 reviews
Rating 6 - Okay. 51 out of 1009 reviews
Rating 4 - Poor. 16 out of 1009 reviews
Rating 2 - Terrible. 9 out of 1009 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

jaewook

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Quiet Area

Check-in and check out were fine. The staff was friendly enough. The room needed some help. The comforter was stained with something. There was an orange light that flashed across the street all night. Yes, the shades were pinned closed. I always carry a clothespin. Quiet room. Great location!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Property conditions & facilities

Could have been better

No pool to relax in. Had to call reception to change pillow and bed cover as it looked stained - thought that was blood. Fridge was not clean on the inside
Stayed 1 night in Apr 2025

10/10 Excellent

Lilian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful First Nations art in the rooms and around the hotel. Very clean and elegant
Stayed 2 nights in Apr 2025

8/10 Good

Philomena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying. Was great
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I dont typically leave reviews but we feel a bit defeated. We were given a room on the second floor even though they knew we had dogs. When we asked to extend our stay (to explore more of the north island) they asked why we were on the second floor, and dogs are only allowed on the first floor. So we moved rooms without any fuss. The room we were moved to had a strong smell of wet dog, the a/c unit was extremely loud and unusable. The TV was crackly and terrible (not a deal breaker for us but maybe for some) There was a family on the first floor who were going in and out of rooms all night for the last two nights we were there. Non stop doors slamming, we had zero sleep. When we told the front desk they said sorry there is nothing they can do.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Indigenous decor Clean and new looking Wish for microwaves in room
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2025

10/10 Excellent

Philomena

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Wendy

Traveled with group
Liked: Amenities
We thought that the location was good. Comfy beds. Black around bottom edges of shower need a good clean and the heater was noisy when it was turned on. Our check in was fantastic. The First Nation lady at the front desk was so very friendly and helpful. A completely different experience at check out. A different lady. Not one word came out her. Just handed me the receipt and went about her business. Over all we enjoyed our stay.
Stayed 1 night in Apr 2025

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
No housekeeping done in our 5 nights stay nor did we get asked.
Stayed 5 nights in Mar 2025

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Brendan, Tacoma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel with some incredible heritage being honored. Clean and friendly vibe.
Stayed 1 night in Mar 2025

10/10 Excellent

Corinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay- beds and temp control. Bathroom was nice. Beautiful lobby. Friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

JOSEPH LAURIER, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location easy access and great place to visit and stay
Stayed 1 night in Mar 2025

8/10 Good

Amber

Stayed 2 nights in Mar 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

aayaay, Skidegate

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome. And the breakfast is fabulous
Stayed 1 night in Mar 2025

10/10 Excellent

Jarid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, unique hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

inhee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2025

8/10 Good

Barbara Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025