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Kwa'Lilas Hotel

3.5 star property

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Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
In-room safe, free WiFi
Lobby
View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
$128
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Place, Port Hardy Harbour
    ‪17 min walk‬
  • Place, Fisherman's Wharf
    ‪19 min walk‬
  • Place, Port Hardy Ferry Terminal
    ‪11 min drive‬
  • Airport, Port Hardy, BC (YZT)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(78 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side) | In-room safe, free WiFi

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(31 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(27 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Property grounds

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  • Pet friendly
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About this property

Kwa'Lilas Hotel

3.5-star Port Hardy hotel connected to a shopping center, close to Port Hardy Harbour
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4000 square feet (372 square meters) include a conference center. This Port Hardy hotel also offers a vending machine, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Kwa'Lilas Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,000 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great food. Great Staff. Lovely Lobby.
Stayed 3 nights in Jun 2025

10/10 Excellent

joe

Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Great hotel and beautifully decorated!! Great service!
Stayed 1 night in Jul 2025

10/10 Excellent

Desiree, Bella Bella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in port hardy. It would be nice to have more staff when checking in for late ferry arrivals.
Stayed 1 night in Jun 2025

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, property conditions & facilities
For the price you expect to have access to common outdoor areas. The pub did not have staff so it was takeout only. The first room smelled like a wet dog, but we were able to get another.
Stayed 1 night in Jun 2025

10/10 Excellent

Todd

Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Super place to stay
Stayed 1 night in Jun 2025

8/10 Good

Marilyn

Stayed 3 nights in Jun 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed that the main restaurant was not functioning. Our meals in the pub took a long time due to shortage of staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen, Tigard

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Dave

Stayed 2 nights in Jun 2025

10/10 Excellent

Mavis

Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Liked: Cleanliness, property conditions & facilities
They are amazing there and the food is good as well...if you go enjoy with a view so nice to wake to in the morning 🌟 🌟🌟🌟🌟
Stayed 2 nights in May 2025

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in Port Hardy

We were just in for a quick overnight but the hotel is very nice, very new, well appointed and comfortable. AC worked well but sounded like a jet engine. Shower stall did not empty, had to manually plunge it to avoid a flood. Fridge did not have a freezer which is always nice. No one around when we checked in and could not be found so we just went and had dinner at the restaurant which was good. When I checked in later it went extremely fast - impressive. Minor issues overall - I would recommend this hotel and was reasonably priced.
Stayed 1 night in Jun 2025

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Location

A very comfortable hotel, with good comfy beds. We checked in after 4pm and our rooms(2) were not ready, we waited in the bar/restaurant area and had a drink for around 30 minutes before being able to get our rooms. We had a meal in the restaurant, which was very busy, and the service was quite slow. The food could only be described as mediocre.
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo, Victoria

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and inviting the staff were friendly and helpful. The onsite restaurant offered and extensive menu and the food was excellent.
Stayed 2 nights in Jun 2025

8/10 Good

yuanping

Stayed 1 night in Jun 2025

8/10 Good

Gisele

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very personal, loved getting the 1st floor room
Stayed 1 night in Jun 2025

10/10 Excellent

Kidy

Stayed 1 night in Jun 2025

10/10 Excellent

Gavin

Stayed 1 night in Jun 2025

10/10 Excellent

Kristy

Stayed 1 night in Jun 2025

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The manager was understanding and took into account the fact that we had to cancel a night. The service at breakfast was very attentive and courteous.
Stayed 2 nights in Jun 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with limited amenities. Very expensive food and stinky but beautiful room
Stayed 1 night in Jun 2025