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Hotel Carol

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Carol

Front of property - evening/night
Executive Suite | In-room safe, desk, laptop workspace, free WiFi
Executive Suite | In-room safe, desk, laptop workspace, free WiFi
Lobby sitting area
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
Kurta Konrada, 12, Prague, 19000
  • O2 Arena
    ‪11 min walk‬
  • Prague Market
    ‪6 min drive‬
  • Palladium Shopping Centre
    ‪7 min drive‬
  • Prague (PRG-Vaclav Havel)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room

8.4 out of 10
Very good
(10 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, free WiFi

Deluxe Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, free WiFi

Executive Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, free WiFi

Executive Suite

  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, free WiFi

Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

STAGES HOTEL Prague, a Tribute Portfolio Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (235)
The price is $46
per night
$56 total
includes taxes & fees
Feb 11 - Feb 12
STAGES HOTEL Prague, a Tribute Portfolio Hotel

About this property

Hotel Carol

4-star hotel in Prague 9
A restaurant, self parking, and conference space are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Hotel Carol offers 67 accommodations with safes and hair dryers. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Prague hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This 4-star property offers access to 2 meeting rooms and coworking spaces. Event facilities measuring 2153 square feet (200 square meters) include conference space. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Carol has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Jerusalem Prague - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Czech, English, German, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (CZK 490 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CZK 375 for adults and CZK 375 for children
  • A restaurant

Restaurants on site

  • Jerusalem Prague

Things to do

  • Library
  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,153 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 750 per pet, per night, plus a deposit of CZK 2500 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 375 for adults and CZK 375 for children
  • Airport shuttle fee: CZK 850 per vehicle (maximum occupancy 4)
  • Self parking fee: CZK 490 per day
  • Pet deposit: CZK 2500 per stay
  • Pet fee: CZK 750 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parking height restrictions apply

Property is also known as

Carol Hotel
Carol Prague
Hotel Carol
Hotel Carol Prague
Hotel Carol Hotel
Hotel Carol Prague
Hotel Carol Hotel Prague

Hotel Carol Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 273 out of 600 reviews" "
Rating 8 - Good. 266 out of 600 reviews" "
Rating 6 - Okay. 48 out of 600 reviews" "
Rating 4 - Poor. 8 out of 600 reviews" "
Rating 2 - Terrible. 5 out of 600 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel due to excellent location to UNYP venue. The staff are extremely friendly and helpful, breakfast was lovely and evening options for dining also. Lovely hotel. We had a deluxe room with fridge, kettle and coffee machine, sofa bed. Bed was really comfortable. Would highly recommend and definitely stay there again.
Stayed 7 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking little hotel but beds a bit uncomfortable otherwise perfect for what we needed
Stayed 6 nights in Oct 2024

6/10 Okay

Jana

Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
Sraff so friendly nothing too much trouble
Stayed 5 nights in Oct 2024

4/10 Poor

Fatih

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We didn't like cleanliness and sound isolation of the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Deepak

Stayed 3 nights in Sep 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Traveled with family
Excellent staff at reception …especially the dog!!….and main lady in breakfast was excellent as well
Stayed 4 nights in Sep 2024

8/10 Good

Marko

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Štefan

Traveled with family
Liked: Staff & service, amenities
Helpful staff. No air conditioning in the room. Too hot in August... If you bring your car, make sure you book it with the hotel. Don't make a same mistake like I did. It could cost you a lot leaving it out on street.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with easy access transit
This was a nice hotel with generous sized rooms, breakfast included, onsite parking and a tasty restaurant. In spite of some confusion regarding its location, there were trams and even a subway within a 2 block radius that provided quick and easy access to everywhere. Staff were friendly and helpful, making for a very pleasant stay.
Stayed 3 nights in Aug 2024

8/10 Good

Zaneta

Stayed 1 night in Aug 2024

6/10 Okay

Cyra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was super friendly and the breakfast was good. The hotel is a bit further away from the centre, however the transport system in Prague is easily accessible and well organised. The hotel is only about 2 minutes away from a tram staion that'll take you directly into town. In terms of the property conditions and cleanliness I would have expected a bit more. The room was really hot with the A/C not working. Further, we had found an insect in our bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away From Home
Hotel Carol is a delightful European hotel. It offers comforts of home with places to sit and relax, shelves with books for guests to read, and garden courtyard, which is where smokers hang out. Others, like me, enjoyed having my afternoon tea in the garden. The hotel also houses a bar/restaurant. The restaurant (Jerusalem) offers Mediterranean fare, You won't go wrong. The staff at Hotel Carol were superb. They answered all my questions about getting around Prague, and, in short, made me feel very at home.
Stayed 8 nights in Jul 2024

6/10 Okay

Nurten, Garfield

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Katherina

Liked: Cleanliness, staff & service, property conditions & facilities
This was my third time staying here. Always had an excellent experience. Staff are fantastic and go above and beyond always. I will be back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Pedro Alberto, MB gonnet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a reslly nice place and the staff is excelent
Stayed 3 nights in May 2024

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff extremely friendly and very well versed in English. Abraham and Carel made us feel at home. Location was perfect to the O2 arena and safe area for bars and restaurants. Huge thank you for the upgraded room. We will be back for sure!!
Stayed 1 night in Apr 2024

4/10 Poor

Ronen

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First they didn't get the message I sent through expedia, we had to wait until they changed a room from a double bed, to a room with two single beds, it took a while and we were very tired, odd disappointed with expedia's service, the hotel is not at a four star standard, maybe three barely, uncomfortable beds at all, not only in my opinion, the whole group complained about it, also the showers are very bsmall A large person will experience a problem there
Stayed 4 nights in Feb 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Katherina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, stayed 3 nights for a medical trip with a further upcoming trip booked. Staff were fantastic and assisted with all requests for info on touring, transport etc. Also facilitated an early check in and a late check out. The breakfast spread was vast and delicious. The metro and tram lines are right beside the hotel so you can be in central Prague very quickly and easily. Highly recommend this hotel.
Stayed 2 nights in Jan 2024

8/10 Good

Patience

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and most importantly all of the staff were so friendly. I don't mean friendly like a professional would be because it's their job, I mean genuinely friendly. They went out of their way to be as friendly and helpful as possible. The Hotel Carol had everything we needed and the restaurant was good for dinner and better for breakfast. It was just a few blocks from the O2 Arena which was why we were there. If I had one complaint, it would be the design of the shower. There was no shower curtain, just a (less than) half wall of glass that did a poor job of keeping the water in the shower. Otherwise, I could not have asked for a better place to stay
Stayed 1 night in Jan 2024