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Ventana Hotel Prague

5.0 star property

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Photo gallery for Ventana Hotel Prague

Property entrance
Front of property - evening/night
Standard Single Room | View from room
Free daily buffet breakfast
Old Town Square Suite | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Celetna 7 (entrance Stupartska 2), Prague, 11000
  • Old Town Square
    ‪2 min walk‬
  • Prague Astronomical Clock
    ‪3 min walk‬
  • Charles Bridge
    ‪12 min walk‬
  • Prague (PRG-Vaclav Havel)
    ‪38 min drive‬

Room options

View all photos for Old Town Square Suite

Old Town Square Suite | Living area | 55-cm flat-screen TV with satellite channels, TV

Old Town Square Suite

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Double Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Attic Loft Deluxe Double Room

Attic Loft Deluxe Double Room | Living area | 55-cm flat-screen TV with satellite channels, TV

Attic Loft Deluxe Double Room

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Standard Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Atrium view

Double Room with Atrium view | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Double Room with Atrium view

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Skyloft Junior Suite

Skyloft Junior Suite | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Skyloft Junior Suite

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Ventana Hotel Prague

5-star hotel in Prague City Center
This hotel features a bar/lounge, concierge services, and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
Ventana Hotel Prague offers 29 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature Select Comfort mattresses. 55-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to meeting rooms and limo/town car service. This luxury hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Ventana Hotel Prague has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Room service (during limited hours) is available.

Languages

Arabic, Czech, English, German, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (CZK 750 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 1882
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 250 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CZK 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CZK 1050 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: CZK 750 per night (2133 ft away)
  • Pet fee: CZK 250 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ventana Prague
Prague Hotel Ventana
Prague Ventana Hotel
Ventana Hotel
Ventana Hotel Prague
Ventana Prague
Ventana Hotel Prague Hotel
Ventana Hotel Prague Prague
Ventana Hotel Prague Hotel Prague

Ventana Hotel Prague Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 844 out of 1032 reviews
Rating 8 - Good. 156 out of 1032 reviews
Rating 6 - Okay. 22 out of 1032 reviews
Rating 4 - Poor. 3 out of 1032 reviews
Rating 2 - Terrible. 7 out of 1032 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff are Excellent! They are helpful in giving directions to catch the trams, expertise on tours to take. Very courteous and patient
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With this hotel it was all about location. No more than 100 yards from the astronomical clock. Rooms are on the older side but clean none the less. Breakfast and service was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matt

Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Doyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and helpful. The location couldn’t be beat! Wonderful stay in a wonderful city.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
No parking otherwise right in the middle of Prague
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great Location - right in centre of Old town Walk to Loads of shops, bars, restaurants and sights. Staff very friendly and offer excellent service - will stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't ask for a more beautiful place and a great location. Stately hotel that is well maintained and the staff was very helpful and friendly. Would highly recommend!
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Diane

Stayed 3 nights in Sep 2024

10/10 Excellent

Elena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and unique hotel. Great location. Definitely will recommend this place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Arezou, reno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right at the center of town and very convenient to walk everywhere. The staff are very friendly and professional. Excellent location. Our room was clean and comfortable. Breakfast was good. The front desk were very helpful in accommodating our needs. We loved the location and although we were right at the center of the main square, when we closed the windows, there were no outside noise!
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, tasty breakfast. I will stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Lalitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the folding stairs to the attic was perpetually open right in front of our door! We squeezed between the ladder and wall as we went in and out of our room. This was state even when we checked out. We were told A/C was not working and ours was the only room with A/C on. Which means we were the only guests! Our windows looked out at other room windows so we kept it closed all the time. I later realized there were other rooms with peek of views. Breakfast- I would highly recommend they cover everything up and not let the flies and bees feast on all the food that is being served tot he guests. Quality was fair. Except for some foods I doubt the rest was fresh. We did see few more guests towards the end of our stay. Location is the best! Bang in the middle of old town square. Beautiful! Walkable both directions to historic sites and to new town for shopping. Fantastic! Location perfect. Building has potential and style if they upkeep. And lobby is not at all inviting. Some hygiene with breakfast. With all this this property can be golden.
Stayed 3 nights in Aug 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service. Amazing location and the room and the breakfast was excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was so convenient to everything and our room was very spacious and comfortable. Employees were very friendly and helpful. Breakfast was included and very good. There are several places to eat directly outside hotel, along with a small market for any last minute snacks or necessities. If we were to return to Prague, this will be our go-to hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very centrally located. Staff were friendly and helpful. Uninterrupted Internet. Our room had AC. Breakfast was available until 11 and included a variety of eggs, breads, fruits, vegetables, cereals, yogurts, juices, Champagne and more.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Wonderful stay. Closed to everything. Good service!
Stayed 3 nights in Aug 2024

2/10 Terrible

Minal

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Service, Worst Hotel of My Life!
Absolutely horrific. In all my years of travel and as a Platinum member of Hotels.com, I have never in my life seen such an awful hotel with such abysmal service. Akram (the night receptionist) was rude, unhelpful, belittling, and verbally degrading. The property was dark and locked. The reception area was full of half eaten food with crumbs all over the place. There is zero assistance with baggage. The caliber of this place is more like a two star hotel. The room is stuffy and claustrophobic. No proper ventilation with air conditioning. The room is not completely clean. I could go on. Stay away. I wish I was warned.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service bad attitude at breakfast
Very bad attidude, the restaurant manager talked rudely to us a few times, he should be dismissed! The elevator didnt work, went down and up 120 steps in the middle of the night
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and very nice staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
The hotel was fantastic - they were super helpful and the room was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Coco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great with complimentary food and drinks in the lobby for hotel guest. Vojta from reception is very knowledgeable and helpful to recommend and book tourist programs. The location is superb.
Stayed 3 nights in Jul 2024