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Amazing hotel, everything is so beautiful and clean! Staff are very helpful and nice, food at the restaurant is delicious! 10/10 stay!

The food was amazing, the amenities were great and the rooms were super modern, clean and well maintained. We will definitely come back. We traveled with our 2 years old toddler and had a blast. The hotel was very accommodating to all of our needs and it was truly a great time for us.

Beautiful Hotel… Very convenient to other restaurants… Walkable… Staff was astounding…

The staff were exceptionally attentive and helpful from the moment of our arrival. They showed us how to walk to get good views of the Rosengarten peaks for the alpinglow at sunset. Breakfast was great, and the staff offered help finding items we might be looking for. Good music in the bar, nice atmosphere. Beautiful views, well worth the twisty drive up from Bolsano, and great value compared to any other lodgings in Bolsano. A great find-I recommend it highly!

The room had the worse lighting and no AC. We changed 3 rooms as the rooms were burning. Finally the third room had a fan that we used

The staff was outstanding and helpful! Good breakfast.

Our experience at Hotel Steiner was unfortunately very disappointing. One of the main reasons we specifically chose this hotel was air conditioning, yet it did not work properly for a significant portion of our stay. Whenever we contacted the staff with a question or problem, they seemed unsure how to help and the response was almost always, “We will call you back.” To their credit, they usually did call back, but unfortunately the follow-up rarely provided an actual solution or a clear answer to what we had asked. The air conditioning eventually started working, but then started making a loud, constant scratching/rattling noise that continued past midnight. The room was too hot to simply turn the system off, so we were left choosing between trying to sleep in an uncomfortably warm room or listening to the noise throughout the night. It was especially frustrating because reliable air conditioning was a major factor in our decision to book this property in the first place. Between the AC problems and the staff repeatedly being unable to resolve fairly straightforward questions or concerns, the stay fell well below what we expected.

Cozy, beautiful grounds. Close 5 min walk to downtown. Easy access for all the lifts in Ortisei. There is patio area, bar, and restaurant. Staff was wonderful. Breakfast had fresh bakery goods, smoked salmon, and made to order items. Would come again for sure.