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Comforter seemed like dust was coming out of it

Clean room and courteous staff and on main road, convenient

Lots to do close by!

Hotel needs some updates but overall was clean and at a decent price, a good location for exploring canmore and banff.

I recently stayed at Coast Canmore with my husband for a vacation getaway. Before reserving this hotel I did read up on previous reviews. Most were positive , so I booked it and the price was right. After a four night stay I will say we were disappointed. The first day we arrived a little earlier at the hotel after a long flight, and asked if the room was ready, they said they are cleaning it and should be in a few hours. After leaving and coming back at 3:30 the room was still not cleaned. We eventually made it into our room. The next morning , we like our coffee in the room, before leaving for the day. The coffee maker was not working , so they brought us another one, that one was worse than the first. Eventually they brought us a third one and it worked for the last two mornings we were there. After a long day of hiking and walking and touring. We were exhausted and all we wanted was a clean room and clean towels. Apparently they missed our room. Again very upset. The front desk gave us what we needed to get through the night and the next day they came to clean and did a very good job. It's a 10 minute walk to main street in Canmore , which was really nice. There is a shopping plaza across the street , with breakfast, lunch and a simple dinner option. When you're spending a lot of money per night, you expect things to go a little smoother.

Other than the Air Conditioner did not work at all, it was a great place to stay.

We checked in and I mentioned we had a small dog. I was told by Expedia that they are pet friendly. Guess what they aren’t BUT their sister property is Thank God. Not as nice but helped out. Expedia always helps. Only reason I’m loyal and only use them.

They upgraded us to a suite possibly because it was our 45th wedding anniversary. Room was quiet. No AC in the bedroom but there was in the living area. They have a pretty cool cave inspired hot tub area, but we were too busy to use it. They comp'd us Roam bus passes, a parking pass, drink coupons, meal discount coupons.