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Highliner Hotel & Conference Centre

2.5 star property

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Photo gallery for Highliner Hotel & Conference Centre

View from property
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
815 1st Ave W, Prince Rupert, BC, V8J1B3
  • Totem Park
    ‪10 min walk‬
  • Digby Island Ferry Terminal
    ‪3 min drive‬
  • Alaska Ferry Terminal
    ‪3 min drive‬
  • Prince Rupert, BC (YPR)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Kitchenette, Ocean View

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed, Kitchenette, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, Partial Ocean View

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Balcony, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Mountain View

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Kitchenette, Mountain View

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Ocean View

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

Beach/ocean view

Standard Room, 1 King Bed, Balcony, Mountain View

  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 Queen Bed, Kitchen, Partial Ocean View

Desk, blackout drapes, iron/ironing board, free WiFi

Signature Room, 1 Queen Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Partial Ocean View

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Balcony, Partial Ocean View

  • 215 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, Kitchen, Partial Ocean View

Desk, blackout drapes, iron/ironing board, free WiFi

Signature Room, 1 King Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Partial Ocean View

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Balcony, Partial Ocean View

  • 291 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Highliner Hotel & Conference Centre

Prince Rupert hotel with restaurant
A restaurant, a fitness center, and a conference center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Highliner Hotel & Conference Centre offers 94 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Prince Rupert hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Highliner Hotel & Conference Centre has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.
First Avenue Bistro - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A restaurant

Restaurants on site

  • First Avenue Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center (5,000 square feet of space)
  • Meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Stovetop

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Highliner Hotel
Highliner Plaza
Highliner Plaza Hotel
Highliner Plaza Hotel Prince Rupert
Highliner Plaza Prince Rupert
Highliner Plaza Hotel And Conference Centre
Highliner & Conference Centre
Highliner Hotel Conference Centre
Highliner Plaza Hotel Conference Centre
Highliner Hotel & Conference Centre Hotel
Highliner Hotel & Conference Centre Prince Rupert
Highliner Hotel & Conference Centre Hotel Prince Rupert

Highliner Hotel & Conference Centre Reviews

Reviews

6.6
Rating 10 - Excellent. 112 out of 620 reviews
Rating 8 - Good. 172 out of 620 reviews
Rating 6 - Okay. 176 out of 620 reviews
Rating 4 - Poor. 88 out of 620 reviews
Rating 2 - Terrible. 72 out of 620 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Deanna

Liked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Katie

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Hotel room smelled horrible of cigarettes. Majority of the staff was short and not very hospitable. The pictures were VERY deceiving.
Stayed 2 nights in Dec 2024

4/10 Poor

jason

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Wayne

Liked: Cleanliness
It was clean Heat was a portable space heater Had to use bottled water No towel rack in bathroom
Stayed 3 nights in Dec 2024

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

John, CALGARY

Business traveler
Disliked: Amenities, property conditions & facilities
Got into my room & thermostat didn’t work, stuck at 67. Reported it to the front desk & they brought me up a portable heater, that also didn’t work. Called down again and asked to be changed rooms & they brought me another heater, she said they were having trouble with the boiler! You’d think they would’ve warned me on my way in
Stayed 1 night in Nov 2024

4/10 Poor

Jenice

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Always enjoyed my stays at the Highliner until this past weekend. Maintenance was replacing window all day on a Sunday & other concrete work that was loud & when I told front desk that you $400 for weekend away for peace & quiet and someone is drilling concrete all day on Sunday, it's very upsetting. All front desk said was, oh he'll be done soon. 5hrs later the hammering & drilling stopped. So much for a relaxing Sunday.
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Theressa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our door banged every time the elevator door opened or another room door opened. If I had to guess our room door had been kicked open at some point and did not close tightly.
Stayed 3 nights in Oct 2024

6/10 Okay

Dustin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

KIM, Los Angeles

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Navjeet

Stayed 1 night in Sep 2024

6/10 Okay

Cassidy

Traveled with family
Liked: Cleanliness, staff & service
The views were wonderful from the top floor on the ocean side. The bed was comfortable. However, there was no central air or fan in the room, or in the bathroom, so it was difficult to control the temperature and felt stuffy. The balcony was nice but would have benefitted from a screen door.
Stayed 2 nights in Sep 2024

6/10 Okay

Adam

Stayed 1 night in Sep 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 3 nights in Sep 2024

6/10 Okay

Kristi

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This appears to be an older hotel undergoing renovation. The exterior is very rundown (ripped awnings, top floors have boarded up windows) and we couldn't find any designated hotel parking. Our room was on the third floor, which looked to have been renovated, and our room was clean and comfortable, but there were no toiletries provided in the bathroom and no fan. We had a decent 2 night stay, quiet at night, but I'm not sure the room rate matched our experience. That said, overall an OK stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen

,
Stayed 2 nights in Sep 2024

6/10 Okay

Joanne

Business traveler, Traveled with family
Very noisy in the middle of the night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Theodore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 3 nights in Sep 2024

8/10 Good

Elizabeth, Kitimat

Liked: Cleanliness, amenities, property conditions & facilities
It’s getting better
Stayed 1 night in Sep 2024

6/10 Okay

Vaile

Traveled with family and small children
Very difficult to get in and out of hotel. Luggage carts broken. No decaf coffee, at all. No parking.
Stayed 3 nights in Sep 2024

8/10 Good

Candrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Nissi

Disliked: Staff & service, amenities, property conditions & facilities
My room had an old boiler for heat, except it did NOT work. And even if it did, the room did not have a thermostat to control the temperature. No air conditioning either. The bathroom smelt so badly of urine. They don't give basic toiletries like lotion. The walls are paper thin. And the continental breakfast had no fruit, muffins, croissants, etc. Will not be staying here again.
Stayed 2 nights in Sep 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accomodating. (10/10) There didn't appear to be a designated parking for hotel guests. There’s parking on the street across from the hotel. It was decent. Room was clean. Bed was comfortable. Towels appeared a bit old. Not dirty. Just old. (8/10) Continental breakfast was OK. Didn't love it, but didn't hate it. I didn't eat much and just bought breakfast at a cafe instead. The texture of the oatmal wasn't my favorite but the coffee was good though. (6/10) Overall stay was good. Pricing was good. Would visit again.
Stayed 1 night in Sep 2024

2/10 Terrible

D

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
I wanted to leave a good review because the check in staff was very nice, even though they charged me twice for 1 night as I was used to "Train" the new girl. At check out... I actually think myself and the rest of the guest who stayed here August 19th should be refunded for that night. No one should have to pay when no one slept because the evacuation/emergency/fire alarm system rang off and on all night. What an awful experience.
Stayed 1 night in Aug 2024