Highliner Hotel & Conference Centre

2.5 star property

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Photo gallery for Highliner Hotel & Conference Centre

Lake
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Banquet hall
Meeting facility

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry
$141
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
815 1st Ave W, Prince Rupert, BC, V8J1B3
  • Place, Chances Prince Rupert
    ‪8 min walk‬
  • Place, Totem Park
    ‪10 min walk‬
  • Place, Museum Of Northern British Columbia
    ‪11 min walk‬
  • Airport, Prince Rupert, BC (YPR)
    ‪37 min drive‬

Room options

Standard Room, 2 Queen Beds, Balcony, Partial Ocean View

  • 291 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony, Mountain View

  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Balcony, Partial Ocean View

  • 215 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 Queen Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 King Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Kitchenette, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Highliner Hotel & Conference Centre

Prince Rupert hotel with restaurant
A restaurant, a fitness center, and a conference center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Highliner Hotel & Conference Centre offers 94 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Prince Rupert hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Highliner Hotel & Conference Centre has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.
First Avenue Bistro - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A restaurant

Restaurants on site

  • First Avenue Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference center (5,000 square feet of space)
  • Meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Stovetop

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Highliner Hotel
Highliner Plaza
Highliner Plaza Hotel
Highliner Plaza Hotel Prince Rupert
Highliner Plaza Prince Rupert
Highliner Plaza Hotel And Conference Centre
Highliner & Conference Centre
Highliner Hotel Conference Centre
Highliner Plaza Hotel Conference Centre
Highliner Hotel & Conference Centre Hotel
Highliner Hotel & Conference Centre Prince Rupert
Highliner Hotel & Conference Centre Hotel Prince Rupert

Reviews

Highliner Hotel & Conference Centre Reviews

6.8

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 141 out of 720 reviews
Rating 8 - Good. 198 out of 720 reviews
Rating 6 - Okay. 200 out of 720 reviews
Rating 4 - Poor. 104 out of 720 reviews
Rating 2 - Terrible. 77 out of 720 reviews

Reviews

8/10 Good

Collyn

Liked: Staff & service

Book elsewhere if you have the option

First hotel room was absolutely disgusting. Unknown stains on chairs and bed plus a very noticeable crack on the window leading out to the balcony. Lucky for us the front desk lady was the nicest person ever and upgraded our room for free at no charge which was much better than our original room. None the less the rooms could have been much nicer for the amount your paying.
Stayed 3 nights in Aug 2025

8/10 Good

Rachele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beds and bedding, great night sleep
Stayed 2 nights in Aug 2025

10/10 Excellent

kristian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always Good

I love this place.
Stayed 7 nights in Jul 2025

6/10 Okay

Jean

Traveled with group
Disliked: Amenities
Great breakfast lots of room no parking and my friend got a bed bug bite traces of bed bugs in the beds
Stayed 1 night in Jul 2025

6/10 Okay

jennifer

Traveled with group, Traveled with pets
Liked: Staff & service
The free breakfast met our expectations and had a great variety of hot and cold foods. The rooms were spacious and it was nice to have a deck. Friendly and efficient people checking us in. #themooseclubthough
Stayed 1 night in Aug 2025

4/10 Poor

Carol

Disliked: Property conditions & facilities
The entire building needs a renovation!
Stayed 3 nights in Aug 2025

8/10 Good

Sheena

Stayed 1 night in Aug 2025

8/10 Good

Sara

Stayed 1 night in Aug 2025

6/10 Okay

Robert

Stayed 2 nights in Aug 2025

10/10 Excellent

dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, good breakfast
Stayed 1 night in Jul 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the convenience of their restaurant with good food. No hotel parking. Had to park on street.
Stayed 2 nights in Jul 2025

8/10 Good

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fine place to stay.

Fast, friendly check in. Clean, open lobby. The rooms are large. Needed to ask for towels. Nice balcony but no furniture in them. No temperature controls. (Thermostat) I’ll be staying there again. Close to dining options and shopping.
Stayed 3 nights in Jul 2025

2/10 Terrible

Daylyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed
Stayed 4 nights in Jul 2025

8/10 Good

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is under new ownership since 2024, and they have made some improvements. Older hotel but staff are very friendly and helpful, parking is easy, fantastic location! Would be nice to have a little store in hotel to buy little items, but it is a 5 minute walk away from a mall that has all that you need. The views are amazing, new owners went above and beyond with my requests! Still getting some upgrades, but I will stay here again.
Stayed 2 nights in Jul 2025

2/10 Terrible

ryan

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
No parking not a very nice hotel
Stayed 1 night in Jul 2025

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There was construction going on right outside our room. It started at 8 am with drilling banging both days we stayed here We complained to front desk and they said nothing they could do because we booked on Expedia
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked through Expedia and checked out the hotel website. Upon arrival I was very taken back by the rundown location and general appearance of the hotel. The parking is on the street and across the street in a poorly maintained area. The hotel was under renovations and was very noisy upon arrival. The room was clean and tidy. I enjoyed good food in the bar/restaurant . The waitstaff were pleasant and friendly. Perhaps after the renovations are completed things will be better. I was however very disappointed.
Stayed 1 night in Jul 2025

6/10 Okay

Craig

Noisy
Stayed 3 nights in Jul 2025

4/10 Poor

Chris

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Over priced, staff was unfriendly, the area was very poor and unkept, the free breakfast was your usual buffet , not special but not bad , and the biggest thing!! The beds were horrible !!! Stay anywhere else,
Stayed 2 nights in Jul 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning. Noisy. Uncomfortable bed.
Stayed 2 nights in Jun 2025

6/10 Okay

Faune

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All the gym equipment was broken Cords all over the room Dirty windows Open utility closets with signs that say pest control
Stayed 4 nights in Jul 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice view , scenery, clean rooms , easy access
Stayed 1 night in May 2025

10/10 Excellent

kristian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome window views

Panoramic Views from every room!
 Room View
Stayed 4 nights in Jul 2025

6/10 Okay

Melanie

The front desk lady was super friendly.
Stayed 1 night in Jul 2025