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Prutz Vacation Packages

Overall decent hotel/resort, a number of fast food type restaurants inside which were fairly expensive. Laundry is offered but was far too expensive, so I found a 24 hour laundromat a bus ride away and paid $4. Bed was comfortable, blackout blinds did their job, aircon was quiet and effective (especially needed during the 43 degree days!), internet was very fast and reliable. Checkin is at 3.30, $25 if you want to check in earlier. There is a Walgreens just down the road (2 minutes) if you want to buy snacks or drinks etc rather than in the hotel which doesn’t have prices. Nearby public transport is good and reliable.

Buen servicio 👍

Clean affordable place to stay walking distance to Universal Studios and wonderful costumer service .

Awesome easy for one night before flying home. Loved the basketball court and friendly front desk attendants.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~

I'd love to share some glows and grows! The resort is beautiful and well maintained. I truly appreciated the kindness and professionalism of all staff members. My spa experience was incredible, leaving me feeling rejuvenated and relaxed. Maria, who delivered our in-room dining meals was AMAZING...so sweet and attentive! My husband and I were, however, disappointed in the in-room dining meals. We ordered burger and fries twice, and both times they arrived cold...as did the risotto which was very watery and flavorless. In the questionnaire I had received prior to our arrival, I had noted it was our anniversary and had asked for a fruit platter to be placed in our room prior to our arrival...that did not happen. I was also told that in celebration of our anniversary, we would be welcomed with two glasses of Prosecco...that did not happen eigher. In addition, our room did not have a hard copy of the in room dining menu, so after several minutes of searching, I had to call and have one emailed to me. I would love to experience the spa again; however, I am not certain about spending the night again.