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Puerto Rey Vacation Packages

Good location, very clean, but the front desk staff leaves much to be desired. The breakfast is very good and the waitstaff are excellent, providing outstanding service. The cleaning staff is attentive and helpful.

Nice quiet location but I was put in a room in the basement that had no windows. I understand that I had booked the cheapest room but the hotel seemed empty. It would have been smart to upgrade me and that would have resulted in a better review as it would have not been an additional cost to them with so many empty rooms.

This cuchitril is worst that a trash can. I droped a pill and looked for it under the bed, OMG it was so dirty under there, went to the restroom and there were urine stains on the floor infront of the toilet, but the worst was that the AC was not working(my guess is because it is ancient) the room was extremely hot, the beds were as hot as a steam-room bed, could not sleep there. Got there around 2:15 am and left at 6 am, I could not sleep in a steaming trash can. People do yourself a huge favor, NO NOT reserved in this cuchitril.

hotel was hosting several live music events during our stay. it was quite noisy and rowdy guest into middle of the night. i complained to the front desk manager- Herman who said he was going to follow up with me but never did. also the AC kept kicking off automatically in the middle of the night. if you value sound sleep and temperature controlled rooms, i would skip this property. it definitely has a party vibe, which was not a good fit for us. the rooms decor was very dark and heavy which was also a minus, felt like we were in a cave…

The Apartment was very spacious clean, location was excellent walking distance to many cultural sites and shopping and restaurants.

Location and quality of service/amenities is hard to beat.

Spatious, modern and elegant with an excellent location.