This motel features express check-out, a garden, and barbecue grills. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Crystal Springs Lodge offers 29 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers.
Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.
Crystal Springs Lodge features a terrace, barbecue grills, and a garden. Wireless Internet access is complimentary. This Radium Hot Springs motel also offers a picnic area and express check-out. Complimentary self parking is available on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking includes off-street options
Family friendly
In-room microwave
In-room refrigerator
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Barbecue grill
Garden
In the mountains
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not accept prepaid Visa debit cards at check-in for all bookings.
Access methods
Front desk (limited hours), lockbox
Pets
Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CAD 200 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: CAD 20 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Crystal Springs Motel Radium Hot Springs
Crystal Springs Motel
Crystal Springs Hotel Radium Hot Springs
Crystal Springs Radium Hot Springs
Crystal Springs Raum Hot Spri
Crystal Springs Motel
Crystal Springs Lodge Motel
Crystal Springs Lodge Radium Hot Springs
Crystal Springs Lodge Motel Radium Hot Springs
Crystal Springs Lodge Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 494 out of 1001 reviews" "
10 - Excellent
494
Rating 8 - Good. 365 out of 1001 reviews" "
8 - Good
365
Rating 6 - Okay. 85 out of 1001 reviews" "
6 - Okay
85
Rating 4 - Poor. 32 out of 1001 reviews" "
4 - Poor
32
Rating 2 - Terrible. 25 out of 1001 reviews" "
2 - Terrible
25
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Poor
Debi
Traveled with group
Oct 25, 2024
Disliked: Property conditions & facilities
We went for the weekend with friends. I found the cost per night in the off season outrageous! We had the room with a king sized bed. No dresser no counter space for anything whatsoever!! The establishment is definitely in need of some upgrades.
It was okay for the price but not great. We enjoyed the larger fridge/freezer. First thing we noticed is the stale smoke smell in the room. Bed was soft with the telltale sign that it is old as I slept in a valley. The discarded industrial dishwasher laying by the street for an apparently long time is an example of where the property owners could try
Good size room. Nice to have a fridge and microwave.
claudio maximus
Stayed 2 nights in Oct 2024
6/10 Okay
Stephen, Seven Persons
Traveled with partner
Oct 9, 2024
Liked: Cleanliness, amenities
A pretty basic stay for one night while passing through Radium Hot Springs. It got down to 0°C overnight and unfortunately the electric room baseboard heating, even when turned up all the way didn't heat up the room. At 6:00 AM we turned on the 2 burner hotplate that was in the kitchenette to warm up the hotel room. We did however get to park directly in front of our ground floor room, which was convenient. The shower (only) was newly referbished and the hot water was welcomed. The bed was comfortable and the room was clean, but the motel is dated.
Two days after checkout I am still waiting to see the $100.00 additional charge refunded to my credit card. When questioned about the extra charge at the front desk at check-in, the attendant said it was policy and added for incidentals, and it would be refunded upon check out. Yet to see it?