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Radium Chalet

2.5 star property

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Photo gallery for Radium Chalet

Aerial view
Mountain view
Room, Multiple Beds, Non Smoking | Private kitchen | Mini-fridge, microwave, electric kettle, toaster
Lobby sitting area
City view from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Kitchen
$101
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
5063 Madsen Road, Radium Hot Springs, BC, V0A 1M0
  • Place, Kootenay National Park
    ‪1 min walk‬
  • Place, Spur Valley Golf Resort
    ‪13 min walk‬
  • Place, Sinclair Canyon
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Second Floor - Stairs Required)

Free WiFi, bed sheets

Suite, 1 Bedroom (Second Floor - Stairs Required)

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (Loft Suite)

Family Suite (Loft Suite) | Free WiFi, bed sheets

Family Suite (Loft Suite)

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Radium Chalet

Radium Hot Springs hotel close to Radium Hot Springs Pools
Along with a garden, this smoke-free hotel has free self parking and free WiFi in public areas. Other amenities include a reception hall and a vending machine.
Radium Chalet offers 18 air-conditioned accommodations with fireplaces and hair dryers. Rooms open to balconies or patios. Accommodations have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

This Radium Hot Springs hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Radium Chalet features a vending machine and a garden. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Radium Chalet is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Living room
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In the mountains

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Fireplace
  • Living room

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Radium Chalet Hotel Radium Hot Springs
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet
Chalet Europe Motel
Hotel Chalet Europe
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet Hotel Radium Hot Springs

Radium Chalet Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing! Very helpful and accommodating! The view is ecstatic! It’s unbelievable! Thank you Radium Chalet! We had a great time and we will come back when we can.
Stayed 2 nights in Oct 2025

10/10 Excellent

Darrell

Stayed 1 night in Sep 2025

4/10 Poor

Randall

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets had dark hair on them. Pillows were old yellow and lumpy as if they’ve never been changed. There was dark hair on the bathroom walls and a knife just sitting on top of the towels in the bathroom when we arrived. The bathtub backed up while having a shower. The couch was dirty and there is no sound proofing which made the neighbours very loud
Stayed 2 nights in Oct 2025

10/10 Excellent

marnie, Vernon

Traveled with partner
Liked: Staff & service, amenities
Friendly front desk. Comfy bed. Lovely room with fireplace. We were extremely happy with our stay. Highly recommend
Stayed 1 night in Sep 2025

2/10 Terrible

Brittany

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Bugs in forst room, no heat, firplace didnt work belcony falling apart Moved to another room More bugs and hair in the bed Totally disgusting we cant even stay here
Stayed 1 night in Oct 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service and wicked view
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Building needs work but who cares, look at that view!
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony, Edmonton

Traveled with partner
Disliked: Amenities, property conditions & facilities
Toilet was broken and ran all night. The temperature gauge didn’t work in the shower and only ran scaling hot water so couldn’t shower - the office was not open to raise the issues about the room. The whole hotel needs a face lift - it is stuck the the 1970’s and in poor shape. Will be requesting for compensation for the 1 night.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious bedroom and living area with kitchenette. Good view. Quiet!
Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We had a corner room on the top floor. It had the million dollar view of the town below and the mountains around us with the 2 large decks that we had.The chalet itself looks majestic up on the side of the hill. I like staying there but the rooms still looks and smells like they are 40yrs old. Also being on a side of a hill it was not close to anything while having basic amenities.
Stayed 1 night in Sep 2025

8/10 Good

Bernadine

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
The views were beautiful and was happy it was pet friendly.. Could definitely use some updating and some landscaping would of been nice The staff was great and accommodating Would recommend
Stayed 4 nights in Sep 2025

8/10 Good

Deannabug

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful view, great staff, and a really nice room. It made our stay just that much better!
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great view.
Stayed 1 night in Aug 2025

10/10 Excellent

MATTHEW, Eudora

Stayed 1 night in Sep 2025

4/10 Poor

Sandi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Property, rooms and balconies are run down…. Did not feel safe to use balconies. Flooring in rough shape , bathroom door wouldn’t close, Great views but couldn’t fully enjoy without using balcony
Stayed 1 night in Sep 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and eager to accommodate to my needs. The view is superb. The only "not so good thing" was that some of the dishes in the suite were dirty, but nothing I want able to do myself. I am willing to stay there whenever I go back to Radium
Stayed 1 night in Sep 2025

8/10 Good

Ronald

We had the 3rd floor suite with two balcony’s and an amazing view of Radium and beyond. The suite was clean. The property could us some freshening up, but all in all, a good stay…
Stayed 1 night in Sep 2025

8/10 Good

Drew

Traveled with family
The property had a great view the room was charming. The AC was not in the bedroom, the bathroom door was stuck open, the property itself was dated.
Stayed 1 night in Sep 2025

2/10 Terrible

Harshit

Traveled with family
Disliked: Property conditions & facilities
Facilities in rooms are not working
Stayed 1 night in Sep 2025

10/10 Excellent

MATTHEW, Eudora

Stayed 1 night in Aug 2025

4/10 Poor

Gem

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Tim

Traveled with family
Disliked: Staff & service
After 10pm, nobody is around and there is no way to check in.
Stayed 1 night in Aug 2025

2/10 Terrible

Debbie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!!

The hotel is so run down. The rooms are dirty. Not enough towels or even toilet paper. They want you wash the dishes but did provide dish soap or towels. The pillows cases were dirty. The stair wells are dirty, sidewalks are crumbling, paint is peeling and the price listed on your site is not the price we were charged.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025