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Reillo Vacation Packages

This could easily have been five-star, but it's the classic "devil in small details" issue: 1. Pronounced street noise at night from people passing buy and other activities. I think noise-rated windows could mitigate this issue. 2. "Zero" level apartment has windows on eye level of the passers by, i.e. to get privacy you need fully draw blinds even during the day (no daylight). One-way reflective windows would mitigate that, too. I'm sure higher level apartments don't suffer this particular problem. 3. Shower mount impossible to hold in one position, making it most frustrating experience. The shower head was flying and dismounting when you just looked at it wrong. I suggest a new fully fixed shower head for "rain" experience. 4. No cutting board (?) and no drying rack for laundry (what's the point of a washer if you have to scramble to hang the wet laundry?). I know these are small things, but become a problem when you want to cut something or make laundry. 5. Request for the cutting board sent to given Whatsapp number was met with a generic message "we're open 10-18 on weekdays and whatever on weekdays (it was 10:10 Friday) and no follow up after that. After this I gave up reporting anything else. I really wanted to like this place, as everything looked great at first and the meeting host was nice and helpful. However, the issues described above spoiled it to the point I can only say it was just ok. Not terrible, but not outstanding, either.

Great hotel and conveniently located in the heart of Madrid! I loved how central this hotel was, and it was very clean and quiet at night. This property is definitely on my list for my next trip to Madrid.

Good enough. Good price. Functional. Bed and shower

Personnel accueillant. L’hôtel est très bien situé et facilement accessible par métro. La chambre était très propre et shampoing et savon à la disposition sont appréciés. Le seul petit bémol est la grandeur de la chambre et salle de bain mais nous le savions en réservant.