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Heide Hotel Reinstorf

3.0 star property

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Photo gallery for Heide Hotel Reinstorf

1 treatment room, massages
Exterior
Indoor pool, sun loungers
Indoor pool, sun loungers
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Laundry
  • Pool

Explore the area

Map
Alte Schulstrasse 6, Reinstorf, 21400
  • Alter Kran
    ‪13 min drive‬
  • Am Sande
    ‪14 min drive‬
  • Leuphana University of Lüneburg
    ‪15 min drive‬

Room options

View all photos for Junior Room

Junior Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Junior Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Single Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Double Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Comfort Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Heide Hotel Reinstorf

3-star Reinstorf hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms. Housekeeping is available on request.
Heide Hotel Reinstorf offers 89 accommodations with complimentary weekday newspapers and hair dryers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
In addition to a full-service spa, Heide Hotel Reinstorf features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This business-friendly hotel also offers spa services, a terrace, and an arcade/game room. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Heide Hotel Reinstorf is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7 AM and 10 AM and on weekends between 8:00 AM and 11 AM.
Heide Hotel Reinstorf has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 172 reviews
Rating 8 - Good. 76 out of 172 reviews
Rating 6 - Okay. 19 out of 172 reviews
Rating 4 - Poor. 6 out of 172 reviews
Rating 2 - Terrible. 0 out of 172 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andreas

Stayed 1 night in Dec 2024

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Petr

Business traveler
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023

10/10 Excellent

Fredrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Janette

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Wir waren über Weihnachten in dem Hotel. Soweit waren wir sehr zufrieden. Was uns ein bisschen gestört hat, das es im Schwimmbad sehr kalt war und im Pool der Sand auf dem Beckenboden abgesaugt hätte werden können. Die Sessel sind im Zimmer und in der Lounge sehr abgenutzt (vielleicht mal erneuern) Sonst war alles gut, sehr Hundefreundlich.
Stayed 3 nights in Dec 2024

4/10 Poor

Matthias

Disliked: Cleanliness, property conditions & facilities, room comfort
Die Sessel im Comfort Zimmer waren in einem desolaten Zustand!
Stayed 1 night in Dec 2024

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kerst vakantie
Grote kamer alles schoon Wel raar om elke dag schone handdoeken te vragen en te vragen om de kamer op te ruimen. Medewerker heel vriendelijk.
Stayed 4 nights in Dec 2024

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Yasin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Anlage außerhalb der Stadt
Schöne Anlage, Wellness nicht genutzt
Stayed 1 night in Aug 2024

8/10 Good

Paul Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren für zwei Nächte mit dem Pkw im Hotel und hatten ein sehr schönes grosses Zimmer im Obergeschoss des Restaurantteils. Die Betten waren gross und bequem. Es gab eine Sitzecke mit Couch und Sesseln. Da wir das Zimmer ausserhalb jeglicher Reiseangebote privat gebucht haben, denken wir, dass es kein Durchschnittszimmer ist. Das Frühstück und auch die Räumlichkeiten waren sehr gut.
Stayed 2 nights in Aug 2024

8/10 Good

Julia, Bochum

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Haus bietet Potential, muss aber modernisiert werden. Möbel sind teilweise abgewohnt, Teppich dreckig und die Tapeten aus einer anderen Epoche.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pekko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiva pikkuhotelli
Idyllinen pikkuhotelli maaseudulla. Ystävällinen palvelu ja hyvä iso sänky ja tilava huone
Stayed 1 night in Aug 2024

10/10 Excellent

Carsten

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arto

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tyst läge
Stora rymliga rum. Bra restaurang och god frukost. Tyst läge ute på landsbygden. Bra säng.
Stayed 1 night in Aug 2024

8/10 Good

jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lars

Traveled with family
Disliked: Cleanliness
Middelmådigt hotel
Vi havde 3 nætter på et værelse hvor der kun var gardiner på det ene vindue, så vi fik fuld glæde af morgensolen. Bruseren kunne ikke indstilles til konstant temperatur Positivt kan siges, morgen maden var fin, men service ringe. Kommer ikke igen
Stayed 3 nights in Jul 2024