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I Stayed here last year and it was excellent sadly, the quality has declined this year, which was disappointing. The rooms were not very clean, particularly the balcony windows, and breakfast fell short of expectations. The restaurant menu also doesn’t quite match what you’d expect from a hotel of this standard. On a positive note, some of the longstanding staff remain excellent Lucie in particular was professional and welcoming throughout. This isn’t meant as harsh criticism, just an honest reflection of my stay

Beautifully designed and maintained. Their restaurant is just incredible.

We’ve travelled quite and our stay at this beautiful hotel is at the very top of all of our many delightful experiences. What a dream! What lovely staff. Our only regret is that we didn’t book more nights here. We can’t wait to be back!

Beautiful property, exceptional views and the staff were wonderful. A few special mentions because hospitality means everything to me beyond service. Jenna at the front dest, repeatedly helped me with my unusual requests, always with a smile and kindness. The concierge team - every single one of them went above and beyond with recommendations, accommodations and promptness. At the pool, a special shout out to the twins, Mateo and Stella. They went above and beyond to make my poolside service exceptional and personal. They embodied true hospitality in their continual service. Les Roches Blanches in Cassis is 5 star with reason. They do not and did not miss an opportunity to provide excellence in every area. Highly recommend, even if it’s slightly out of your price range.

Everything was as expected of the sofitel brand and I was really happy with the hotel. The rooms were clean and large for Europe, staff were helpful and friendly.

Just great, including both of their restaurants. La Bastide is must try.

Best kept secret near Aix - rooms amazing and food best in the area - good choice for Americans! Have stayed twice bs will be back again.

Great location. Friendly staff and clean, well-appointed rooms