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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Point of interest
Seasonal outdoor pool
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
$86
includes taxes & fees
Oct 26 - Oct 27

Explore the area

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2898 Keagy Rd, Salem, VA, 24153
  • Place, LewisGale Medical Center
    ‪3 min walk‬
  • Place, Salem Civic Center
    ‪5 min drive‬
  • Place, Roanoke College
    ‪5 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(50 reviews)
  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Inn at Ridgewood Farm

Salem hotel steps from LewisGale Medical Center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Comfort Suites Inn at Ridgewood Farm provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 807 square feet (75 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Comfort Suites Inn at Ridgewood Farm is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 177 out of 1007 reviews
Rating 4 - Poor. 89 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

cyrille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is good for the stay.
Stayed 1 night in Jul 2025

4/10 Poor

Brian

Traveled with family
Disliked: Staff & service, room comfort

Don’t count on breakfast or bedding

Don’t count on breakfast. Most of the buffet was empty. They don’t have enough food, staff, or space for this hotel. When I complained to the manager, he told me it was complimentary and not something they had to provide. Then he complained that we had a family of 6 in our suite even though that’s what we made a reservation and paid for. When we had arrived the night before after midnight they did not have enough bedding for the six of us. The staff was kind and helped us but the manager was completely unhelpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 4 nights in Jul 2025

6/10 Okay

Avadina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Valerie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t understand how this property has such good reviews. It was so dirty and smelly. The breakfast area was filthy, the floors were filthy everywhere, old candy wrappers in the room, the bathroom floor was visibly dirty and sticky. The only clean thing I could find was the beds.
Stayed 2 nights in Jul 2025

10/10 Excellent

Val

Liked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
At least one morning, we appreciated not having the TV blaring at us during breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Khalil

Stayed 1 night in Jul 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Property in need of deep cleaning, replacement of bathroom fixtures and general maintenance. Breakfast was worst I have ever had at a free breakfast hotel and that had to take an effort. Beds were clean and comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was okay for a overnight stay. Wish it had updated amenities
Stayed 1 night in Jul 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an out of date and broken down property. Elevator broken and stairs were the only options to get to various floors. Pool not in service and no plans to fix. Hallways smell bad. Rooms out of date, bathrooms not nice at all looks like it’s never been updated. Bed is firm and lumpy. Torn curtains. Staff at front look pretty rough too. Couldn’t wait to check out of this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Tommi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was super easy. The check-in attendant, Quanesha was polite and smiled when greeting us. I've stayed here multiple times and have enjoyed the facility. The pool is 3-5ft, serves it's purpose. My littles enjoyed it.The breakfast is good, I like making my own waffles. It's bed bug free, but did have a few ants this recent visit. It's quiet and the beds are amazing. TV stations a little shotty. Nonetheless, very good hotel for the price. Will return.
Stayed 2 nights in Jul 2025

2/10 Terrible

Madison

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was terrible. It was dirty, curtains torn, microwave & fridge didn’t work, hottub didn’t work, trash in fridge and trash can upon entering room.
Stayed 1 night in Jun 2025

6/10 Okay

Jasmine

Traveled with family
These beds were probably the most comfortable beds that i have slept in, so that is a huge plus. The hotel and rooms were more run down, and had a musty smell. While the room was bot well maintained it was clean. The staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Hardin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Alicia

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was fine, breakfast, not so much
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Quiet comfortable and convenient
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Stayed 1 night in Jun 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and no issues
Stayed 1 night in Jun 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service, room comfort

Confront inn Salem

It was less than expected compared to other choice hotels that I have stayed at
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, room comfort

Ok hotel for a night's sleep!

The room was fine except that the air conditioning was not working and the room was very hot. The stopper for the bathtub was missing which made it impossible to soak in the tub. The hot tub on the property was also not working. The breakfast was good, but the buffet ran out of many of the items. Overall, an ok hotel, but it needs a bit more care in order to be more than that.
Stayed 1 night in Jun 2025

8/10 Good

JILL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Daria

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Holly

Traveled with partner
Liked: Property conditions & facilities
The staff at this property were wonderful. Everyone was very friendly and helpful. The beds were comfortable. The property is quiet and safe feeling. The room smelled like weed from the time we got there to the time we left. It never did not smell like it. We didn't complain about it we just dealt with it. The room was clean but just didn't smell clean. The breakfast was okay. They had waffles but no forks to eat them with even when asked. They may have just run out and the waffles tasted a little sour. I would probably stay somewhere else if we ever go back.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Needs updating!

Let me start by saying the two young ladies that I encountered at the front desk were very pleasant. The hotel needs some serious updating! There was a moldy smell on the floor that I stayed on when exiting the elevator. The wall was cracked, the curtains were torn with holes in them.
Stayed 2 nights in Jun 2025