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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Lobby
Point of interest
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Parking included
  • Air conditioning

Explore the area

Map
2898 Keagy Rd, Salem, VA, 24153
  • LewisGale Medical Center
    2 min walk
  • Sweet Pete's Yogurt and Toppings Bar
    2 min walk
  • Roanoke Station
    18 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    24 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool

Comfort Suites Salem-Roanoke I-81

Pool
Hot Tub
Breakfast included
Pet friendly
4.1 out of 5, Very Good, (1003)
The price is $88
per night
$99 total
includes taxes & fees
Jan 6 - Jan 7
Comfort Suites Salem-Roanoke I-81

About this property

Comfort Suites Inn at Ridgewood Farm

Salem hotel steps from LewisGale Medical Center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Comfort Suites Inn at Ridgewood Farm provides a spa tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 807 square feet (75 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Comfort Suites Inn at Ridgewood Farm is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 459 out of 1007 reviews" "
Rating 8 - Good. 291 out of 1007 reviews" "
Rating 6 - Okay. 139 out of 1007 reviews" "
Rating 4 - Poor. 71 out of 1007 reviews" "
Rating 2 - Terrible. 47 out of 1007 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. High traffic areas of the room were clean, and the beds were comfortable. We stayed one night and it was what we needed it to be as we were passing through town.
Stayed 1 night in Sep 2024

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always chosen Comfort Inn when I travel as I thought the chain was consistent from one hotel to the next! Never again will I make that assumption! I stayed in two different Comfort Inns over the last three days during travel. One in Chambersburg, PA and one in Salem, PA. Both dirty and outdated! Awful! Not sure who is buying old hotels, slapping a “Comfort Inn” sign on the building and taking advantage of travelers who think they are staying at a Comfort Inn! $220/night! Yesterday morning I want to make coffee in my room only to discover I only had decaf. Went to call the front desk - NO phone in the room. Once I found the number for hotel, called the front desk from my mobile only to be told “we have coffee in the lobby”. I said I am in my pajamas and am not going to the lobby - had to tell her I wanted regular coffee packets brought to me room! She proceeded to hang up on me! Rooms did not get cleaned, overflowing trash cans from guest rooms placed in hallway and ice machine did not work! I will be tracking down the manager to voice my disgust with this property! Look elsewhere - this hotel is not worth your money! Disgusting!
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service.
The hotel called at noon on the day of check-in the cancel our reservation. The person that called said there was a plumbing/flooding issue. There was no offer to help find another hotel, no offer for a future discount. To add insult to injury, the hotel charged me for the room (payment should have been at check-in). When I called the hotel the next day when I saw the charge, they said that I would received a credit in 5-7 days! I never should have been charged in the first place, so why am I waiting a week for a refund?
Stayed 1 night in Sep 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could use a little tlc but it was clean and the staff was friendly.
Stayed 2 nights in Sep 2024

6/10 Okay

Lori

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was on the first floor which appeared to be the basement level. Very musty and outdated. All fixings were removed from walls like the room was used for frat parties. The beds were clean and comfortable.
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Aletheia

Stayed 1 night in Aug 2024

4/10 Poor

Asieya

Stayed 1 night in Aug 2024

6/10 Okay

Danny

Traveled with family
Liked: Room comfort
Not great
The front desk staff were kind and helpful. The beds were clean and very comfortable. But the bathroom floor was dirty and the tub drained very slow. At breakfast the coffee/hot water did not work and the juice was watery.
Stayed 1 night in Sep 2024

4/10 Poor

Richard

Traveled with family
Disliked: Property conditions & facilities
Breakfast area is too small. Long line for coffee. Pancake ares was very messy because of improper preparation tools.
Stayed 1 night in Sep 2024

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the cost
We were very impressed with the room for the money. The breakfast was good but needed more seating. The room was well maintained and very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Elaine

Traveled with family
Liked: Staff & service, amenities
The shower was great. The toilet rocked and the tank hit the wall. There was a spot that looked dry on the door that I removed with a damp towel. Not sure but looked like dry blood. One of the towels had a large pink stain. Carpets were well worn and soiled.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked last minute for a birthday get away, finding a place to accommodate 2 adults and 4 kids (10-17) is always difficult-but this place was easy to accommodate and real queen size beds made it even more accommodating! This was the cleanest Expedia motel I’ve ever stayed in, check in was easy and just as soon as we opened the door to our room it smelled great. We were beside the balcony door where smoking was allowed on the balcony and due to the door being jammed an bit closing all the way you could often smell the different smokes when walking out into the hallway-BUT we are tobacco users too so for us it wasn’t an issue! We did have to use the on-site laundry-just know it only takes quarters but is quick and easy and available if the need happens! The pool and spa was amazing although the heat wasn’t working properly, it was still great and we were made aware that the heat wasn’t working properly for it before hand! Very very very quiet motel! Very Clean! Will book again for future last minute get aways!
Stayed 1 night in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
I truly don't like to give a poor review, but this hotel was lacking the very basic necessities that most of us expect these days. The hotel phone did not work at all, the outlet for phone charging did not work, and there was no fan in the bathroom. The carpeting also looked dingy and dirty. We would have let the staff know about these issues, but it was late at night when you returned to the hotel. The breakfast was very basic and bland. The bed linens and towels were clean, which was the only good thing. Very disappointed with this hotel. Won't be staying agian.
Stayed 1 night in Aug 2024

6/10 Okay

Kermit

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was nice overall and the staff was mostly helpful and nice. The issues were the gym had mostly broken equipment, 2 of 3 ice machines were broken, they were out of juice to purchase so i was required to purchase the more expensive substitute. I requested my room to be serviced of which the only thing they did was empty the trash and take the used towels. I then requested towels which never arrived. It was disappointing because everything else about the hotel was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent stay. Repeat 1000%
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Amenities
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Liked: Staff & service
We were on bottom floor seemed like a basement only 2 working lamps no towel racks. Other floors may be better.
Stayed 3 nights in Aug 2024

2/10 Terrible

Bridgett

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was very dirty. The floor turned my feet black. I spilled some water in the bathroom snd th towel turned black. It was dusty and the walls were dirty. There was no parking and big trucks and trailers were taking up to 4 to 6 spots. They let us park in a handicap but i worried all night id be towed. We are handicapped but we didnt have our parking placard. Housekeeping really need to kearn hiw to clean. Floors need to be mopped and sanitized. If they have carpet the hotel needs to invest i n ways housekeeping can have on their carts or access to some kind of small caroet cleaner. You shouldnt have to have black sticky feet or tiwels from being on the floor or wiping up something The staff was very nice and accomidsting to my late check in.
Stayed 1 night in Aug 2024

8/10 Good

Bascom, Roanoke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Aug 2024