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Comfort Suites Inn at Ridgewood Farm

2.5 star property

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Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Seasonal outdoor pool
Lobby
Point of interest
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
$85
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
2898 Keagy Rd, Salem, VA, 24153
  • Place, LewisGale Medical Center
    ‪3 min walk‬
  • Place, Showtimers Community Theatre
    ‪2 min drive‬
  • Place, Salem VA Medical Center
    ‪2 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(51 reviews)
  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Inn at Ridgewood Farm

Salem hotel steps from LewisGale Medical Center
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Comfort Suites Inn at Ridgewood Farm provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 807 square feet (75 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Comfort Suites Inn at Ridgewood Farm is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Reviews

Comfort Suites Inn at Ridgewood Farm Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 424 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 178 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

Reviews

10/10 Excellent

Steven, Clearwater

Stayed 1 night in Aug 2025

4/10 Poor

Louis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was on the ground floor with an outside window with a broken lock which left the room unsecured contrary to the Virginia Code stated on the room door. Other issues; no closet door, a curtain missing, shower curtain rod about to fall. Plus front door to motel wouldn't open by hand-probably a fire hazard, the game room had unusable games, the exercise room had one weight bench and free weights total, one of the "pools" was covered as if closed for the season. The room was clean, the night clerk was helpful, the breakfast was satisfactory. Score: low paid employees 9- management and maintenance-0. Comfort Inn-you can do better. Shame on you.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Liked: Staff & service
Ok
Stayed 1 night in Aug 2025

2/10 Terrible

Jessie

Traveled with group
Disliked: Staff & service, property conditions & facilities
The hot tub was out of order. The breakfast was lacking service so Manager had to assist. No waffles. The evaluator needed repair.
Stayed 1 night in Aug 2025

10/10 Excellent

Gerald

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Berkant, Apopka

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great staff but the smell of the room and hall was not good at all.
Stayed 1 night in Aug 2025

6/10 Okay

Justin

Traveled with family
Liked: Staff & service
The employee at the front desk was very kind and did a great job checking us in. Good value for the price.
Stayed 1 night in Aug 2025

6/10 Okay

TNasiah

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Mary J

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay here again. The carpet was filthy! We were afraid to walk on it without shoes on! In need of an update very run down
Stayed 1 night in Aug 2025

6/10 Okay

Mellani

Stayed 3 nights in Aug 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service
TV don't work,lamp between the beds don't work, I went to the front desk and let them know but they didn't do anything about it,me and my family stayed for 3 days without TV for my kids..
Stayed 2 nights in Aug 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the stay
Stayed 1 night in Aug 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room had a terrible musty smell. The carpet was torn and stained in the hallway. The staff was very polite and the breakfast was very good.
Stayed 2 nights in Aug 2025

4/10 Poor

Brad

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had a poolđź‘Ť,beds uncomfortable. Carpeting worn and dirty. Needs an upgrade.
Stayed 1 night in Aug 2025

6/10 Okay

Ruth

Traveled with partner
I didn’t care for either
Stayed 1 night in Aug 2025

10/10 Excellent

Toshiba, Hampton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, Book here every week for work and love it more daily
Stayed 5 nights in Aug 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Joshua

Traveled with family
Liked: Room comfort

Okay for one night but not beyond

We stayed at this property one night on our way through. Overall it was passable. The beds were comfy and clean, but the room itself needed attention. The front desk staff was attentive, but they seemed to be the only people on the job when we arrived. We slept well. Breakfast was passable, but the breakfast staff was inattentive, and the amount of waste from the breakfast dishes was a bit disturbing. The property seemed very tired, like it was once very nice, but has fallen on hard times and the current owners don't care about it. It's okay for a single night, but it felt like we were overcharged for what we got. We will most likely not stay there again.
Stayed 1 night in Jul 2025

4/10 Poor

Tom

Stayed 11 nights in Jun 2025

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t bother, keep scrolling

The rooms roof had damage, and mold. The shower had cracks in it and was unable to be used as if you stepped into it you felt as though you would fall through it. The bathroom had a towel in it from the prior guests in a corner. Also the bed was super hard and uncomfortable. The manager was a jerk and refused to give us our money back even though we couldn’t get cleaned up. Would NOT recommend
Roof damage
Roof damage
Cracked shower
Stayed 8 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Mary

Disliked: Staff & service, property conditions & facilities
Room especially closet had smell. We decided not to use the closet and put Air Wick air fresheners in the bathroom and main room. Smell may have been the carpet. Hotel could use a facelift.
Stayed 3 nights in Aug 2025

4/10 Poor

Stacey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a very poor experience with this property. The staff were the only good part. Check in took over 30 minutes, because there was a long line, and only one staff. The room was very poorly maintained. I don't mean dated, that's not a big deal, but broken stuff, stained items, things falling apart. The room was so damp and musty. The bath towels almost felt damp from it. The entire first floor area we were in reeked of marijuana and cigarette smoke. All the way down the hallway and into the rooms. The couch in the room was very dingy. We had planned to use the pullout bed, but we didn't feel comfortable with how dirty it was. There were people noisily arguing in the hallway all night. I would definitely not stay again.
Stayed 1 night in Aug 2025

4/10 Poor

JOHN, Brunswick

Liked: Staff & service
Disliked: Property conditions & facilities
Lot of wear and tear. Stale smelling room. Shower was dirty and the shower ceiling needed rep repair. I will stay elsewhere from now on.
Stayed 1 night in Aug 2025