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Holiday Inn Express & Suites Salem by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Salem by IHG

Free daily buffet breakfast
Combined shower/tub, free toiletries, towels
1 bedroom, premium bedding, in-room safe, desk
Room amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
991 Russell Dr, Salem, VA, 24153
  • Roanoke College
    ‪4 min drive‬
  • Salem Civic Center
    ‪5 min drive‬
  • Valley View Mall
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Room amenity

Standard Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds (Additional Living Area)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(33 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds (Additional Living Area)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Standard Room, 2 Double Beds, Accessible (Communication Accessible) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Roanoke Salem

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1163)
$142 nightly
The price was $157
The price is $142 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Roanoke Salem

About this property

Holiday Inn Express & Suites Salem by IHG

Salem hotel with free breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Salem by IHG offers 75 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Salem by IHG features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express & Suites Salem by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 06 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Holiday Inn Express & Suites Salem by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Stayed 1 night in Mar 2025

8/10 Good

Atlas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Deadbolt didn’t engage on the room door, elevators were out of order for the two days I was there, and the bathroom door in the room (2 queen bed room) did not shut at all. Other than that the staff were polite and it was a clean room. I was happy enough. But the building needs some major maintenance.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness
Elevator was broken. No extra blankets or pillows for sofa bed. Didn’t have enough towels. Could smell cigarette smoke like someone was smoking in room close to ours. The room was clean and had good pillows
Stayed 2 nights in Mar 2025

6/10 Okay

Joseph, Towson

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessible room, great views on the mountain sid

Everything was great and clean. They didn’t clean the room or bring new towels on day two. We may have had the dnd sign up, not sure. Didn’t matter. The front desk gave us more. Breakfast was great and it was pleasant to sit down stairs. I was in a wheelchair and or accessible room was comfortable and large. 2dbl and sofa room. Not a walk/roll in shower set up. It was a tub with a seat. Would have been better if taller. But that was my first shower since my wreck in October. This is a great place to stay. We will go back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tashae

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff very pleasant
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 3 nights in Feb 2025

6/10 Okay

Ulric

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Francine

Traveled with partner
Liked: Property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Feb 2025

6/10 Okay

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad directions on google maps to get to location, very noisy
Stayed 1 night in Feb 2025

6/10 Okay

Marshall

I tried to cancel my reservation, made it for the wrong month. I cannot rate my stay . I talked with a very nice lady who was working on canceling my reservation and making a reservation for March 14&15th instead. I have not heard from her .
Stayed 2 nights in Feb 2025

10/10 Excellent

Dominique

Stayed 1 night in Feb 2025

8/10 Good

Frederick, Beverly Hills

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was worth the price but was inconvenient when it came to variety of places to dine.
Stayed 1 night in Feb 2025

10/10 Excellent

Clark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful gave info straight
Stayed 1 night in Feb 2025

8/10 Good

francine

Stayed 1 night in Jan 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, a awesome stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome rooms! Very clean & modern. Breakfast was amazing with many options. We will be back!
Stayed 1 night in Jan 2025

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, comfortable, and clean

Wonderful, comfortable, and clean. Check in/check out was a breeze. Everything was perfect! We didn’t try the breakfast due to having to make it to a cheer competition but it smelled and looked delicious! Will definitely stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look like a new hotel. About 15 min from some good pub food
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Holiday Inn we have ever stayed at.
Stayed 2 nights in Jan 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to I-81 after a long days drive. We're restaurants within 15 min drive. Too bad Burger King easy walk is closed for renovations.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025