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Holiday Inn Express & Suites Salem by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Salem by IHG

Free daily buffet breakfast
Room amenity
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk
$90
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
991 Russell Dr, Salem, VA, 24153
  • Place, Splash Valley at Green Ridge Recreation Center
    ‪3 min drive‬
  • Place, Roanoke College
    ‪3 min drive‬
  • Place, Salem Civic Center
    ‪4 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

8.6 out of 10
Excellent
(34 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Standard Room, 2 Double Beds, Accessible (Communication Accessible) | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Room amenity

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds (Additional Living Area)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Roanoke Salem
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,335 reviews
La Quinta Inn & Suites by Wyndham Roanoke Salem

About this property

Holiday Inn Express & Suites Salem by IHG

Salem hotel with free breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Salem by IHG offers 75 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Salem by IHG features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express & Suites Salem by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 06 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Holiday Inn Express & Suites Salem by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 87 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Dennis

Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
nice room
Stayed 3 nights in Aug 2025

8/10 Good

Clark-Everett

Stayed 1 night in Aug 2025

8/10 Good

Annette, West Orange

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff at front desk and very clean rooms. Breakfast could have had more options
Stayed 1 night in Aug 2025

6/10 Okay

Sara

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Very nice bathroom. However the check in was terrible. I was treated as if I wasn’t there. Waited over 15 minutes without a I will be right with you. Nothing. She never apologized or said a word for waiting with a reservation. Drive away
Stayed 1 night in Aug 2025

6/10 Okay

Annette, West Orange

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We asked when booking for 1 king bed in room and 2 queen beds in second room. We were given 2 rooms with queen beds and our request was not received or acknowledged
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two different ladies at the front desk were super nice!
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

10/10 Excellent

Bryanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa, North canton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property was very nice. I appreciated the cleanliness and the friendliness of the staff. Great job!
Stayed 1 night in Jul 2025

8/10 Good

Keith

Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Traveled with family and small children
Liked: Cleanliness, staff & service
Excellent breakfast options. Was a great quick stop for a roadtrip. Beds are comfortable. Bathroom could use an update with mold found on multiple areas of the caulking around the tub/shower. Very friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Liked: Cleanliness
Check in staff was great. The room smelled very musty and damp. Set my and my wife’s allergies into high gear! The breakfast area was dirty and unattended with overflowing trash cans.
Stayed 1 night in Jul 2025

10/10 Excellent

Sundarrajan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and off the beaten path.
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Everything was fine, except only having a house keeper after the third day sucked.
Stayed 2 nights in Jul 2025

10/10 Excellent

Morgan

Stayed 2 nights in Jul 2025

10/10 Excellent

Nat

Traveled with family
I like the view
Stayed 1 night in Jul 2025

6/10 Okay

Brandon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Checked out by Hotel before we were ready

The property was very clean. Room and pool were nice. However the hotel checked us out before we were ready. We left at 7:30 for an event, stopped by the front desk before leaving to advise them that we were headed out but we would be back before our check out time (12 pm). They said ok, thats fine. My husband returned at 10:45 and housekeeping was in the room cleaning it for the next occupants. We advised them we hadn't even checked out and intended to still use the room (as we STILL needed it). Frustrated. Im curious what they would have done with our belongings had we let them in the hotel. It also doesn't set right with me that housekeeping entered a room that was being paid for, when the sign states they only do a cleaning on the 3rd day of your stay.
Stayed 1 night in Jul 2025

10/10 Excellent

jeff, Sardis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff member that checked me in was extremely fabulous and professional. Actually called me because they didn’t have any king size room’s available. Made sure we were aware. Great personality too
Stayed 1 night in Jul 2025

8/10 Good

Gwen

Traveled with family
Liked: Amenities
I wouldn’t exactly call having a grab bar on the outside of the tub a fully accessible room. This was very unacceptable. The room and bathroom are very spacious but not accessible with lack of a higher toilet or more grab bars.
Stayed 1 night in Jul 2025