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Hotel Neptun

5.0 star property

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Photo gallery for Hotel Neptun

Indoor pool
Turkish bath, body treatments, body wraps, body scrubs, thalassotherapy
Terrace/patio
Single Room, Upper Floors | Hypo-allergenic bedding, minibar, in-room safe, desk
Turkish bath, body treatments, body wraps, body scrubs, thalassotherapy

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • 24/7 front desk
  • Pool
  • Laundry
  • Pet friendly

Explore the area

Map
Seestr. 19, Warnemünde, Rostock, MV, 18119
  • Warnemunde Beach
    ‪1 min walk‬
  • Warnemunde Lighthouse
    ‪7 min walk‬
  • Warnemünde Cruise Center
    ‪18 min walk‬
  • Rostock (RLG-Laage)
    ‪46 min drive‬

Room options

View all photos for Double Room, Upper Floors

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Upper Floors

  • Sea view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sea view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Sea View, Corner

View from room

Superior Room, Sea View, Corner

  • Ocean view
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Upper Floors

Single Room, Upper Floors | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, Upper Floors

  • Sea view
  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bed

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$244 total
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About this property

Hotel Neptun

5-star hotel in Warnemünde
Catch some rays at the beach or spend the day relaxing at Hotel Neptun's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Hotel Neptun offers 338 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
In addition to a full-service spa, Hotel Neptun features an indoor pool and a health club. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a nightclub, a hot tub, and a sauna. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Onsite parking is available (surcharge), along with a car charging station.

Hotel Neptun has designated areas for smoking.

Hotel Neptun has 4 restaurants on site.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 AM on request
  • Area shuttle (surcharge)
  • Self parking on site (EUR 25 per day; includes in/out privileges)
  • Valet parking on site (EUR 25 per day)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 1971
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Eco-friendly toiletries
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 28 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 55.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Self parking fee: EUR 25 per day (in/out privileges)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Hotel Neptun Hotel
Hotel Neptun Rostock
Neptun Hotel
Neptun Rostock
Hotel Neptun Rostock
Hotel Neptun Hotel Rostock

Hotel Neptun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 460 out of 855 reviews
Rating 8 - Good. 298 out of 855 reviews
Rating 6 - Okay. 75 out of 855 reviews
Rating 4 - Poor. 17 out of 855 reviews
Rating 2 - Terrible. 5 out of 855 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Staff were wonderful and the location can't be beat.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived this hotel. More about that later. First you should know this hotel has NO AIRCONDITIONING. None. Open a window. Bugs may come in. It was 68 to 70 degrees farenheit during our stay. We were fine . Lovely room with ocean view. Boardwalk leads to shopping and dining area. Spacious room with drawers and shelves. Pool us in the spa and a bit strange. Spa people want you to buy $22 bathing shoe to go in.. Lovely hotel enjoyed our visir very much.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Lou, Maricopa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nicely maintained. Loved the breakfast on the 19th floor.
Stayed 1 night in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort

Poor training of staff

I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel. When we were checking in, the phone rang several times and none of the people checking us in answered the phone. When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros. The bill number is 1297678 . Thank you Ronald and Lena Marie Berezniak
Stayed 2 nights in May 2024

10/10 Excellent

Tatjana K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation by the Sea

Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 4 nights in Mar 2024

10/10 Excellent

Rebecca, Grand Terrace

Liked: Amenities
One of the best hotels that I have stayed at. Large walk in shower! Across the street from sand dunes and the beach.
Stayed 1 night in Aug 2023

10/10 Excellent

georgia

Stayed 2 nights in Feb 2022

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best breakfast buffet ever!

Great location on the beach. Lots of cute shops a few blocks away. The room was clean and modern; just a little on the small side. European bed sizes are different from American bed sizes. We arrived after 8pm but were still able to order dinner at the hotel's casual grill restaurant. The next morning we thought we had died and gone to heaven when we entered the free breakfast room. The huge breakfast buffet included free flowing champagne plus all kinds of cooked and cold items . We plan to return someday when we have more time to lay on the beach and use the spa and cool.
Stayed 1 night in Apr 2019

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Baltic Sea Beach Strand Walk. Many restaurants, etc along this Cruise Ship port.
Stayed 1 night in Mar 2018

8/10 Good

FB, Puerto Rico

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel well located.

Nice hotel well located. Service at the hotel restaurant can not be worst. Table was not set and the service of the waitress is the worst we had in all of our years travelling the World. Is a shame because the restaurant is very comfortable, nice ambience and the food presentation and taste is excellent. Hotel recommended. Restaurant definitely NO.
Stayed 1 night in Sep 2017

10/10 Excellent

Andy, Rosenheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on the beach and fantastic views

Great staff, good food and best location in town From balcony u can see the ships sail in and out

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beachside Hotel

A good hotel with sea views and excellent proximity to the beach. Our 4 year was made to feel welcome without being at the expense of paying adults. Dinner and (included) breakfast was high quality and good value.

10/10 Excellent

Ian, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in an amazing location!

Fantastic hotel in an amazing location - really cannot fault Hotel Neptun or Warnemunde! Highly recommended!

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hote

Great

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spa hotel on warnemunde beach

Good. The saltwater pool was excellent as was the sauna and the spa

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sascha, San Juan, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Warnemünde

It has to be the best hotel in Warnemünde. Has a great location, the staff is really friendly and do their best to understand english. The only complaint I have is that for some reason an awful smell was coming from the shower drain. They sent a technician to fix it but it reappeared the next day.

8/10 Good

Ilona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr angenehmes Wochenende! Wir werden Wiederkommen!
Stayed 2 nights in Jan 2025

10/10 Excellent

Uwe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strandnähe
Stayed 4 nights in Jan 2025