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CitySuites Aparthotel

5.0 star property

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January 2025

Photo gallery for CitySuites Aparthotel

Premium bedding, in-room safe, desk, laptop workspace
Premium Apartment, 1 Bedroom, City View | Living area | Flat-screen TV
City view from property
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool, open 6:00 AM to 10 PM, sun loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Washer
  • Parking available
  • Bar
  • Air conditioning

Explore the area

Map
16 Chapel Street, Salford, England, M3 7NH
  • Manchester Cathedral
    2 min walk
  • Deansgate
    3 min walk
  • AO Arena
    4 min walk
  • Manchester (MAN)
    28 min drive

Room options

View all photos for Family Apartment

View from room

Family Apartment

  • 581 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | In-room dining

Studio

  • 366 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room dining

Apartment, 2 Bedrooms

  • 721 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio City View Apartment

Premium bedding, in-room safe, desk, laptop workspace

Studio City View Apartment

  • 366 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | Premium bedding, in-room safe, desk, laptop workspace

Apartment, 1 Bedroom, City View

  • 463 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Apartment, 1 Bedroom

  • 463 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, City View

Premium Apartment, 1 Bedroom, City View | Living area | Flat-screen TV

Premium Apartment, 1 Bedroom, City View

  • 506 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

CitySuites Aparthotel

5-star aparthotel in Greengate
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include a washer/dryer and a sitting area, and guests will appreciate thoughtful touches like an espresso maker and slippers. Weekly housekeeping is available.
CitySuites Aparthotel offers 237 air-conditioned accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an indoor pool and a 24-hour health club.

Guests under 18 years old are not allowed in the fitness facility.

CitySuites Aparthotel features an indoor pool and a 24-hour health club. Dining options at the aparthotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 5-star property. This luxury aparthotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

CitySuites Aparthotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 12:30 PM.
Embankment Kitchen - This brasserie serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Czech, English, Farsi, French, Greek, Hungarian, Italian, Polish, Portuguese, Russian, Slovak, Spanish, Vietnamese

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 18 per night); discounts available
  • Secured, covered self parking on site (GBP 18 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Restaurants on site

  • Embankment Kitchen

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 12:30 PM on weekends; GBP 19 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • Flat-screen TV with premium satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • 24-hour gym
  • 24-hour health club
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 237 units
  • Connecting units available
  • Electric car charging station
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 100

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property's general deposit is refundable via credit card upon check-out.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 200 per accommodation, per stay
  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.00 for adults and GBP 10.00 for children
  • Covered self parking fee: GBP 18.00 per night (in/out privileges)
  • Nearby parking fee: GBP 18 per night (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit/debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitySuites Serviced Apartments Salford
CitySuites Serviced Salford
CitySuites Aparthotel Salford
CitySuites Salford
CitySuites
Aparthotel CitySuites Aparthotel Salford
Salford CitySuites Aparthotel Aparthotel
Aparthotel CitySuites Aparthotel
Citysuites Manchester
CitySuites Serviced Apartments
CitySuites Aparthotel Salford
CitySuites Aparthotel Aparthotel
CitySuites Aparthotel Aparthotel Salford

CitySuites Aparthotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 701 out of 1027 reviews" "
Rating 8 - Good. 199 out of 1027 reviews" "
Rating 6 - Okay. 59 out of 1027 reviews" "
Rating 4 - Poor. 39 out of 1027 reviews" "
Rating 2 - Terrible. 29 out of 1027 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Katie

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Frances

Business traveler
Liked: Amenities
I stayed in a two bed apartment. It was a good size and the kitchen was sufficiently equipped. The beds were incredibly firm and the mattresses felt like hospital wipe clean mattresses. The shower was powerful and hot. Breakfast was a fiasco. Told I had to book a table for breakfast as its table service only. Duly did so. The following morning I had to queue for 15 minutes behind several people who had not booked “so sorry they are corporate clients and we don’t know when they will turn up and we don’t prioritise guests with reservations during the week”. Then I was served a fruit salad comprising of just slices of apple and two pieces of melon “so sorry it’s been a busy morning so we’re out of fruit salad”. The following morning I was asked if I had allergies. I said I had a lactose intolerance and selected vegan choices from the menu and asked for oat milk. I was brought dairy milk for my tea and butter for my toast. The swimming pool and hot tub were nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, amenities, room comfort
Nice location, good size apartment. Amazing food and service at breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
everything was perfect only complaint was the breakfast, i didn’t feel like the menu selection was that good and i ordered the same thing 3 times
Stayed 3 nights in Aug 2024

10/10 Excellent

Graeme

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was attending a course at the nearby Chetham's School of music. This location was perfect!
Stayed 7 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shalom

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

roland

Liked: Cleanliness, amenities, room comfort
Huge place. Really nice clean flats, which are well equipped. Air con in every room. Super quiet. Surrounded by restaurants and bars. Only negative was that lots of little things needed maintenance (e.g. many lights not working, sinks not draining)
Stayed 6 nights in Aug 2024

4/10 Poor

Nnannah

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
I recently stayed at CitySuites Aparthotel 1 in Manchester and, unfortunately, my experience was far from satisfactory. While the hotel is well-located in the city center with great amenities, my stay was severely impacted by the unbearable heat in the room. The air conditioning was completely non-functional, and to make matters worse, there was no telephone or intercom in the room to contact reception. I had to go down to the reception twice to report the issue. Both times, the receptionist suggested steps to fix the AC that I had already tried, making it seem like I didn't know what I was doing. Despite my concerns, he couldn’t come up to check it himself because there was a long queue, and I had to leave the hotel shortly after. When I returned around 3:30 am, I informed the night receptionist, who came up to our room and attempted the same steps we had tried before. He assured us that the central AC would cool down the room within 10 minutes, but that never happened. As a result, I barely got any sleep due to the stifling heat, even with the windows open. My cousin, who was staying in a different room, had the same issue, making the experience even more frustrating. Aside from this major inconvenience, everything else about the hotel was fine. However, the lack of responsiveness and the discomfort caused by the faulty air conditioning made my stay quite unpleasant. I hope the management addresses this issue for future guest
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, room comfort
Hotel room was lovely and had every emenity you might possibly need, however check in wasnt great. It took an incredibly long time to check in even though the queue wasn't too long. The breakfast was horrible. We waited 45 minutes JUST for our drinks to arrive and a total of 1 hour for food to arrive only for it to be cold, but at this point we had waited so long there was no point sending it back. There were so many tables of people with no food or drinks just waiting, with staff walking round like headless chickens almost bumping into eachother but seemingly doing nothing! Food was just sat at the waiter collection station.
Stayed 1 night in Aug 2024

4/10 Poor

Stuart

Traveled with family
Liked: Cleanliness
Gone down hill massively
This wasn't my first time staying at City Suites. After three successful stays over a year ago, I encountered my first bad experience on New Year’s Eve this year when the entire hotel lost hot water, leaving all guests unable to shower. As you can imagine, that's far from ideal when everyone is preparing to go out for the evening. I hoped this was an isolated incident, but sadly, it’s clear that the hotel has declined over the past year. Upon check-in, I was told that breakfast was included, but no one mentioned that it needed to be scheduled in advance. This oversight led to an hour-long wait the next morning just to be seated and served. The stay cost over £300, which isn't cheap, especially for just two people. The most disappointing aspect was that my son had to sleep on a broken sofa bed that creaked loudly with every movement. While some might suggest we should have requested a room change, we discovered the issue late in the evening and moving rooms at 10 PM with a child wasn’t a practical option. In hindsight, I should have moved rooms, as neither of us slept well. The unreasonable wait for breakfast the next morning was the final straw. Unfortunately, this will be my last stay at this hotel. It's a real shame because it was evident that the staff were embarrassed and clearly overworked.
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, room comfort
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and location and enjoyed an excellent breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

tanesha

Disliked: Cleanliness, room comfort
Terrible
The facilities I paid for where not available to me without explanation When I asked why I was met with aggression
Stayed 1 night in Aug 2024

10/10 Excellent

M

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Piotr

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rosalind

Stayed 1 night in Jul 2024

8/10 Good

Toby

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Stayed 1 night in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 3 nights in Jul 2024

10/10 Excellent

Pablo

Stayed 1 night in Jul 2024

4/10 Poor

martin

Business traveler
Disliked: Cleanliness
Receptionists were overloaded and didnt communicate with each other so id agree something with one only to find the next one hadnt been told. Sofa in the room was heavily stained and for some reason there were bits of sellotape on the ceiling of the bedroom. Pool was good but lockers were broken. But bathroom was nice and breakfast fine. Overall just rather tired and overpriced.
Stayed 2 nights in Jun 2024