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Copthorne Hotel Manchester Salford Quays

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Copthorne Hotel Manchester Salford Quays

Terrace/patio
View from property
Exterior
Interior entrance
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Clippers Quay, Salford Quays, Salford, England, M50 3SN
  • Salford Quays
    ‪1 min walk‬
  • Old Trafford
    ‪11 min walk‬
  • The Lowry Art and Entertainment
    ‪17 min walk‬
  • Manchester (MAN)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room

Standard Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Family Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

AC Hotel by Marriott, Manchester Salford Quays

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1007)
The price is $116
per night
$140 total
includes taxes & fees
Feb 11 - Feb 12
AC Hotel by Marriott, Manchester Salford Quays

About this property

Copthorne Hotel Manchester Salford Quays

Salford hotel steps from Salford Quays
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and coffee/tea in a common area are onsite.
Copthorne Hotel Manchester Salford Quays offers 166 accommodations with safes and complimentary newspapers. 32-inch Smart televisions come with premium digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This eco-certified hotel also offers a terrace, barbecue grills, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Copthorne Hotel Manchester Salford Quays has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Copthorne Hotel Manchester Salford Quays has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 5 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Hotel Manchester
Copthorne Hotel Manchester Salford
Copthorne Manchester
Copthorne Manchester Hotel
Copthorne Manchester Salford
Hotel Copthorne Manchester
Manchester Copthorne
Manchester Copthorne Hotel
Copthorne Hotel Manchester Salford, Greater Manchester
Copthorne Hotel Salford

Copthorne Hotel Manchester Salford Quays Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1007 reviews" "
Rating 8 - Good. 320 out of 1007 reviews" "
Rating 6 - Okay. 185 out of 1007 reviews" "
Rating 4 - Poor. 73 out of 1007 reviews" "
Rating 2 - Terrible. 53 out of 1007 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Stayed 1 night in Oct 2024

6/10 Okay

Linda

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location was convenient to visit family. Parking was free. Check in process was quick and easy. However, room was very obviously dated. Paint was chipped, scuffs on bathroom floor. Old and tired. A warning by the sink informed us that water was very hot. It was. Almost boiling hot, same in the shower! Extremely large stainon carpet just outside bathroom door and another in front of tv.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely clean fresh smelling hotel with lovely views
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Nathan

Stayed 1 night in Oct 2024

6/10 Okay

Alan

Liked: Cleanliness
Don't expect to watch any TV
It was OK but I wanted a qiuet evening watching TV after dinner. But the TV wasn't working. No one could fix it and they couldn't move my room ss the hotel was fully booked. The deputy managaress was kind and helpful and embarrassed notto be able to help me further. She gave me a voucher for a couple of drinks in the bar, which was considerate of her.
Stayed 1 night in Oct 2024

8/10 Good

Mehboob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Anthony

Disliked: Staff & service, property conditions & facilities
Nightmare
Booked this hotel as stayed before as it was ok. But this time it was a nightmare 3/4 attempts to get entry to the room as cards didn't work. TV didn't work spoke with reception and was a straight reply it does work No hot water for shower or sink Had to put my wife in another hotel because of the above. It was a total disaster of a night To say will i be returning NO is my answer and other may rethink about saying there. Not even a sorry from reception staff
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Average
I had hoped for a better experience after reading the reviews and star rating. As a business user and regular app user first time I have been asked for a security deposit! not on account transactions! with a card payment being held. This was not explained and the staff were dismissive when I asked why the card swipe was required. It was not flagged in the booking summary. Overall for me it was average and would not rush back especially when requiring security deposits. Check in / out could have been a swifter process. Car park appears to be run by a third party this was not made clear at check in, at check in / out staff were not minded to help but check your reg in as they cannot advise. Parking bays are very tight typical where they have maxed the number of spaces in the area to sound good unfortunately as a result access egress of the vehicle when the car park if full is pain, not to mention getting the bags out. Breakfast average Fire alarm, evacuation and no apology from the hotel team, I am sure they get used to it but as a guest a simple apology would have been appreciated. Bed ok, pillows poor quality. Well they asked for feedback, the above is a fair summary.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Very nice bar and lounge at the hotel and staff well presented but our room was very dated. The tv didn't work (we did report but nothing was done) and the only ceiling light flashed for at least 5 minutes when first switched on. We were told we had been given a room with a view, but all we could see were the rooftops of the lower level of the hotel. We did only pay £59 so I suppose you get what you pay for!
Stayed 1 night in Oct 2024

4/10 Poor

Matt

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good size rooms, although a bit dated. Friendly staff but they are understaffed. Huge queues at check in. Arrived early and asked to pay for early check in, but they couldnt accomodate, one guy on the desk. No manager. Unfortunately our radiator was stuck to 'on' and couldnt be fixed by the staff. Apparently no maintenance man on site at weekends. Hotel was full so they couldnt move us to another room. Didnt sleep all night as room was like a sauna.
Stayed 1 night in Oct 2024

2/10 Terrible

Nicholas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional and unacceptable
Shambolic and quite unbelievable. I had booked my stay over 1 month before arriving for a twin room. The day before I was sent an early check in-email from the Copthorne which I responded to and received a confirmation number. At checkin I was told that my booking was found, but there were no rooms remaining in the hotel. I asked how can this happen when I have 1) a booking reference from 1 month ago and 2) a pre-check in confirmation from the day prior. The answer was ‘I do not know, but there are no rooms left. Our company need to stop sending pre-checkin messages like this. I dont like them’. . . How helpful to my situation. Not! No solution came forward so I insisted to the staff speak with a superior. I was travelling with my elderly father for a memorable football game. A double room was offered after some period of waiting (not sure how it magically appeared), but no offer of two rooms. The staff asked if I had tried to check-in earlier at the time of football and I said ‘no’. It was then said to me that had I done so, I would have a twin room as it is ‘first come first serve’. How incompetent can a company be to allow a booking, send a pre-checkin and yet prioritise on-the-day walkin customers with no prior booking? With no alternative I accepted a double room and compensatory breakfast. The toilet had not been flushed in the room which just added to the disgrace of this outdated hotel.
Stayed 1 night in Oct 2024

8/10 Good

Liam

Liked: Cleanliness, room comfort
Comfortable
Arrived on a Saturday morning, when United were a 3pm kick off. Plenty of parking which is free for hotel guests. Understandably there was no early check in available. Came back at 2.15pm to find one receptionist dealing with a queue of 7/8 guests. Check in was slow. Management did nothing to help the person on reception. Room was a good size, but looked like it hadn’t had much re-decoration since it was opened in the late 80s early 90s. Bathroom very dated. Comfortable though and fairly quiet. Great location for the football and just across the road from the tram into town.
Stayed 1 night in Oct 2024

6/10 Okay

Mike

Liked: Cleanliness
Average
Ok but hearing in room uncontrollable ( radiators) no reading lights in room- simply one lamp! No tv guide that we could find so might prove difficult?
Stayed 1 night in Oct 2024

8/10 Good

ian

Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little dated but clean and comfortable rooms. Free parking and a few minutes walk to the tram to city centre
Stayed 1 night in Oct 2024

6/10 Okay

Ian

Business traveler
Liked: Room comfort
Disliked: Staff & service
Hotel OK, bit tired. Waited at the bar a bit to get a drink.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Weekend away
The hotel room was dated and needs a refurb. No 3 pin plug socket by the bed. Only one extension lead by the tv. Fire alarm went off during the night (2am) due to a hotel guest leaving the bathroom door open and the steam from the shower setting it off. It definitely disturbed us and we struggled to get back to sleep. On the plus side, the view was great and it was ideal having free parking.
Stayed 2 nights in Oct 2024

6/10 Okay

Gareth

Business traveler
Hotel was ok but tired a dated
Chair was damaged
Rust around bath taps
Stayed 1 night in Oct 2024

2/10 Terrible

PAUL

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Tim

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copthorne 3 night weekend stay.
A great value hotel in an excellent location out of town but close to tram and bus stops so everything is within easy reach. Hotel was clean great staff and room was accomodating. Good size car park even though didnt use as travelled there by train and used public transport. Great view from room as well over the quay. Would definitely stay again.
Stayed 3 nights in Oct 2024

8/10 Good

jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the tram but unfortunately this wasn’t running the weekend we were there. Room was a good price but our room overlooked what presumably was the staff car park which was quite noisy, also early morning traffic was quite noisy. If you can I would recommend trying to get a quayside view as I assume that side of the hotel would be much quieter.
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean comfortable hotel
Clean comfortable hotel! Friendly staff and good value for money!
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value nice breakfast
Great for the price breakfast was good value if you book the night before
Stayed 1 night in Oct 2024