2/10 Terrible
Val
Nov 13, 2024
Disliked: Staff & service, amenities, property conditions & facilities
No plug sockets that you could plug a hairdryer in and sit in front of a mirror. You had to move the kettle to the bedside table to plug it in. I asked for a mirror.all they had was a grotty staff mirror,and they asked me to bring that back. Then the maintenance man told me, after 2 hours of asking 'if I didn't like it I could pack my bags and leave'. He eventually said he could get an A4 size mirror, but then forgot. I complained in the morning and the receptionist refused to deal with my complaint, just handed me a card. The maintenance man then told her my boyfriend didn't show and smirked at me. It was very very rude and unprofessional. This room cost 117 for one night!!! The receptionist didn't even know where the local shop was, even though the hotel doo not have a licence to sell alcohol. Dull dull dull and the staff do not care. Avoid like the plague
Val
Stayed 1 night in Nov 2024