*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property will be renovating from August 19 2024 to September 8 2024 (completion date subject to change). The following areas are affected:
- One of the swimming pools
Alternate facilities are located offsite and include:
- Outdoor pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
In addition to a full-service spa, Santa Cruz Plaza features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Wireless Internet access is complimentary.
This 4-star property offers access to a business center and a meeting room. This family-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and a complimentary children's club. Onsite self parking and valet parking are complimentary. The property offers extended parking privileges to guests.
Santa Cruz Plaza is a smoke-free property.
- Barbecue grill(s)
- Express check-in
- Number of outdoor pools - 1
- Elevator
- Rooftop terrace
- Number of bars/lounges - 1
- Full-service spa
- Number of swim-up bars - 1
- 24-hour front desk
- Conference space
- Business center
- Porter/bellhop
- Express check-out
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Free valet parking
- Babysitting or childcare (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's club (free)
- Wheelchair accessible
- Supervised childcare/activities (surcharge)
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- ATM/banking
- Number of restaurants - 1
- Concierge services
- Gift shops or newsstand
- Conference center
- Long-term parking
- Banquet hall
- Laundry facilities
- Total number of rooms - 116
- 24-hour fitness facilities
- Number of floors - 4
- Number of buildings/towers - 2
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Free WiFi
- Children's club (free)
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Free cribs/infant beds
Room Amenities
Santa Cruz Plaza offers 116 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
- Room service (limited hours)
- Minibar
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Shower/tub combination
- In-room safe (laptop compatible)
- Cable TV service
- Free WiFi
- LCD TV
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Los Varietales - Onsite fine-dining restaurant.
Room service (during limited hours) is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
- Sauna in spa
- Steam room in spa
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille or raised signage
- Wheelchair accessible parking
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Rafting nearby
- Ecotours nearby
- Bicycle rentals on site
- Surfing/bodyboarding nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Casino nearby
- Sailing nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
- Rollaway bed fee: CLP 62 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Heated pool access (reservations required)
Property confirms they are implementing enhanced cleaning measures
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CLP 62 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Santa Cruz Plaza
- Santa Cruz Plaza
- Santa Cruz Plaza Hotel
- Santa Cruz Plaza Santa Cruz
- Santa Cruz Plaza Hotel Santa Cruz
Hotel Reviews
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