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Best Western Americana Inn

2.5 star property

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Photo gallery for Best Western Americana Inn

Pillowtop beds, in-room safe, desk, laptop workspace
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace
Lobby
Reception
Outdoor pool, open 10:00 AM to 9:30 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping

Explore the area

Map
815 W San Ysidro Boulevard, San Ysidro, CA, 92173
  • Las Americas Premium Outlets
    ‪2 min drive‬
  • San Ysidro Border Crossing
    ‪2 min drive‬
  • North Island Credit Union Amphitheatre
    ‪9 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Best Western Chula Vista/Otay Valley Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1426)
$195 nightly
The price is $195 total
includes taxes & fees
Best Western Chula Vista/Otay Valley Hotel

About this property

Best Western Americana Inn

San Ysidro hotel with 1 outdoor pools, connected to a shopping center
This hotel features an outdoor pool, coffee/tea in a common area, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Best Western Americana Inn offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 797 square feet (74 square meters) include conference space. This Mediterranean hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Americana Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 797 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 3:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 20 2025 to May 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Best Western Americana
Best Western Americana Inn
Best Western Americana Inn San Ysidro
Best Western Americana San Ysidro
Best Western Americana Hotel San Diego
Best Americana San Ysidro
Best Western Americana Inn Hotel
Best Western Americana Inn San Ysidro
Best Western Americana Inn Hotel San Ysidro

Best Western Americana Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 684 out of 1086 reviews
Rating 8 - Good. 250 out of 1086 reviews
Rating 6 - Okay. 83 out of 1086 reviews
Rating 4 - Poor. 27 out of 1086 reviews
Rating 2 - Terrible. 42 out of 1086 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Property is quiet but well lit. Clean and the staff were very helpful. Everyone greets you, says good morning etc. Breakfast was nice. Close to gas, food, shopping and the border. Great place to stay. We will definitely be back.
Stayed 6 nights in Feb 2025

6/10 Okay

MARIA

Stayed 1 night in Feb 2025

4/10 Poor

Ulysses

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like marijuana. I don’t blame the management and I hope those that violate policy get fined. I occasionally smoke cigars but I would not disrespect a business. In the morning you could hear all the traffic in and around the room. I did not need an alarm because of the noise. Another major issue was the WiFi. it was horrible. The WiFi would cutout. I was told by the staff that they were aware of the issue and we’d trying to fix the problem but it was never resolved while we stay there for the tree days. However, the staff were very polite and helpful. Overall, it’s not a bad place to stay, but not worth the price. I would have expected more quality for that price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mirella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service
I stay there at least twice a year with a group of missionionaries on our way into Mexico. Always have had good service. Only complaint I have is that the containers in the shower area rarely work and are not always full.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western was a bit inconvenient due to road construction, but the facility was neat and clean. The staff were personable, friendly and efficient. The room was clean - with linens changed daily. Breakfast was very good - with a selection and quality of food not usually seen in motels. We stayed for four nights - and wouldn't hesitate to stay there again. One thing, though - the $50 coupon supposedly awarded for two-night stays is not available to folks who make reservations through Expedia. You have to make reservations directly with Best Western to qualify for the $50 coupons.
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Gail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in & room was clean & cozy! Great breakfast too!
Stayed 1 night in Feb 2025

8/10 Good

LILIA

Stayed 1 night in Jan 2025

10/10 Excellent

chunya

Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Traveled with family
This was an alright hotel stay. Relatively clean, beds were good and area was ok.

10/10 Excellent

JUAN CARLOS TORRES

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good nothing to complain about it
Stayed 1 night in Jan 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay for a week at this property. Everyone was so friendly and it was located close to the hiway and Tijuana border, which we needed for medical appointments. We enjoyed our stay and felt very taken care of.
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Excellent!

Upon arrival I was greeted friendly with warm smiles. The attendant was extremely friendly and kind, even offered me additional coffee for my room and allowed me to choose upstairs or downstairs. I was pleasantly surprised at how nice the room was and how clean it was. It allowed me all the amenities I needed and was within waking distance of several places to eat. Bravo! Great job!
Stayed 1 night in Jan 2025

6/10 Okay

Marie

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Jesus Ulises

Stayed 1 night in Jan 2025

10/10 Excellent

maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio el cuarto en general todo muy bien y el desayuno muy completo y gran variedad excelente estancia Gracias a todo el personal
Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Stayed 1 night in Jan 2025

2/10 Terrible

Teri

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible dishonesty

Room was basic and fine. Left an expensive electric toothbrush and was told to reach the manager to have it sent to me. Every time I called “the manager” was busy or not there. I continued to call and was told I couldn’t be heard and was sent to a non operational phone. Then when I called back, I’m sure they could see my number, they didn’t pick up at all. Hope someone is enjoying my toothbrush or you got a good price for it!
Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean

Stayed 1 night in Jan 2025

8/10 Good

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the breakfast was better. Breakfast sausage and links in warm water not very appealing.
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Roberto

Stayed 1 night in Sep 2024

10/10 Excellent

ROBERTO, Grovetown

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel of this chain that I have seen. The room excellent. The breakfast was really good. The staff very friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good choice
Stayed 2 nights in Dec 2024